lqtdc Posted November 23, 2008 Report Share Posted November 23, 2008 First of all, thank you very much to utorrent team for your wonderful job.I got a new laptop (lenovo Thinkpad SL 500, Intel Core2 Duo processor, 2GB RAM, NVIDIA GeForce 9300M 256MB graphics, Windows Vista Home Premium).And I am having crashes when running the utorrent (last and previous versions). The message I get after Windows restarts says the following: Problem signature: Problem Event Name: BlueScreen OS Version: 6.0.6001.2.1.0.768.3 Locale ID: 1033Additional information about the problem: BCCode: d1 BCP1: 00000006 BCP2: 00000002 BCP3: 00000000 BCP4: 87E3B114 OS Version: 6_0_6001 Service Pack: 1_0 Product: 768_1Files that help describe the problem: C:\Windows\Minidump\Mini112208-02.dmp C:\Windows\Temp\WER-39171-0.sysdata.xml C:\Windows\Temp\WERCD6B.tmp.version.txtThe antivirus I have is Kaspersky2009, and it does not detect any virus in my computer. The Firewall I'm using is the windows one. I don't see any Nvidia firewall installed, but just in case I set the utorrent to run just with one processor. Anyway, I continue suffering the shutdowns.I will appreciate very much any suggestion or comment that help me to solve this problem.Regards, Link to comment Share on other sites More sharing options...
Firon Posted November 23, 2008 Report Share Posted November 23, 2008 Upload the dump file somewhere and link here.More than likely, it was either a) Kaspersky or your wireless NIC Link to comment Share on other sites More sharing options...
lqtdc Posted November 23, 2008 Author Report Share Posted November 23, 2008 I have read your advices to other people with similar problems and hope you can help me too.These are my scan results:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 9:52:23 PM, on 11/22/2008Platform: Windows Vista SP1 (WinNT 6.00.1905)MSIE: Internet Explorer v7.00 (7.00.6001.18000)Boot mode: NormalRunning processes:C:\Windows\system32\taskeng.exeC:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Program Files\Windows Defender\MSASCui.exeC:\Program Files\Lenovo\NPDIRECT\tpfnf7sp.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\Windows\System32\TpShocks.exeC:\Program Files\Lenovo\HOTKEY\LVOSDSVC.exeC:\Program Files\ThinkPad\Utilities\EZEJMNAP.EXEC:\Windows\System32\rundll32.exeC:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exeC:\Program Files\Lenovo\HOTKEY\TPONSCR.exeC:\Program Files\Lenovo\Zoom\TpScrex.exeC:\Program Files\Lenovo\Drag-to-Disc\DrgToDsc.exeC:\Program Files\ThinkVantage\AMSG\Amsg.exeC:\Program Files\Lenovo\LenovoCare\LPMGR.EXEC:\Program Files\Lenovo\LenovoCare\LPMLCHK.EXEC:\Program Files\Java\jre1.6.0_07\bin\jusched.exeC:\Windows\System32\rundll32.exeC:\Program Files\ThinkPad\ConnectUtilities\ACTray.exeC:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exeC:\Program Files\Lenovo\Client Security Solution\cssauth.exeC:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2009\avp.exeC:\Program Files\Rogers\SelfHealing\shs.exeC:\Program Files\Microsoft Office\Office12\GrooveMonitor.exeC:\Program Files\Windows Sidebar\sidebar.exeC:\Program Files\Synaptics\SynTP\SynTPLpr.exeC:\Program Files\Windows Media Player\wmpnscfg.exeC:\PROGRA~1\ThinkPad\UTILIT~1\PWMUIAux.exeC:\Program Files\Synaptics\SynTP\SynTPHelper.exeC:\Program Files\uTorrent\uTorrent.exeC:\Program Files\Trend Micro\HijackThis\HijackThis.exeC:\Windows\system32\SearchFilterHost.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://lenovo.live.comR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O1 - Hosts: ::1 localhostO2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dllO2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2009\ievkbd.dllO2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dllO2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dllO2 - BHO: Password Manager Browser Helper Object - {BF468356-BB7E-42D7-9F15-4F3B9BCFCED2} - C:\Program Files\Lenovo\Client Security Solution\tvtpwm_ie_com.dllO4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hideO4 - HKLM\..\Run: [TPFNF7] C:\Program Files\Lenovo\NPDIRECT\TPFNF7SP.exe /rO4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exeO4 - HKLM\..\Run: [TpShocks] TpShocks.exeO4 - HKLM\..\Run: [TPHOTKEY] C:\Program Files\Lenovo\HOTKEY\LVOSDSVC.exeO4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.ExeO4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartupO4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInitO4 - HKLM\..\Run: [TVT Scheduler Proxy] C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exeO4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatchTray10.exe"O4 - HKLM\..\Run: [RoxioDragToDisc] C:\Program Files\Lenovo\Drag-to-Disc\DrgToDsc.exeO4 - HKLM\..\Run: [AMSG] C:\Program Files\ThinkVantage\AMSG\Amsg.exe /startupO4 - HKLM\..\Run: [LPManager] C:\PROGRA~1\Lenovo\LENOVO~2\LPMGR.exeO4 - HKLM\..\Run: [LPMailChecker] C:\PROGRA~1\Lenovo\LENOVO~2\LPMLCHK.exeO4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"O4 - HKLM\..\Run: [PWMTRV] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWMTR32V.DLL,PwrMgrBkGndMonitorO4 - HKLM\..\Run: [bLOG] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\BTVLogEx.DLL,StartBattLogO4 - HKLM\..\Run: [ACTray] C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exeO4 - HKLM\..\Run: [ACWlIcon] C:\Program Files\ThinkPad\ConnectUtilities\ACWlIcon.exeO4 - HKLM\..\Run: [cssauth] "C:\Program Files\Lenovo\Client Security Solution\cssauth.exe" silentO4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2009\avp.exe"O4 - HKLM\..\Run: [Rogers SHS] C:\Program Files\Rogers\SelfHealing\shs.exeO4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRunO4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dllO9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dllO9 - Extra button: Web traffic protection statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2009\SCIEPlgn.dllO9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dllO9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dllO9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLLO9 - Extra button: (no name) - {F4F55DC8-0B69-4DFE-BA94-CB677B88B2A3} - C:\Program Files\Lenovo\Client Security Solution\tvtpwm_ie_com.dllO9 - Extra 'Tools' menuitem: Lenovo Password Manager... - {F4F55DC8-0B69-4DFE-BA94-CB677B88B2A3} - C:\Program Files\Lenovo\Client Security Solution\tvtpwm_ie_com.dllO13 - Gopher Prefix: O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dllO18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dllO20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1\mzvkbd.dll,C:\PROGRA~1\KASPER~1\KASPER~1\mzvkbd3.dllO23 - Service: Ac Profile Manager Service (AcPrfMgrSvc) - Lenovo - C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exeO23 - Service: Access Connections Main Service (AcSvc) - Lenovo - C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exeO23 - Service: ASLDR Service (ASLDRService) - Unknown owner - C:\Program Files\Lenovo\ATK Hotkey\ASLDRSrv.exeO23 - Service: ATKGFNEX Service (ATKGFNEXSrv) - Unknown owner - C:\Program Files\Lenovo\ATK Hotkey\GFNEXSrv.exeO23 - Service: Kaspersky Anti-Virus (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2009\avp.exeO23 - Service: ThinkPad PM Service for SL Series (IBMPMSVC) - Lenovo - C:\Windows\system32\ibmpmsvc.exeO23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exeO23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exeO23 - Service: Service of LFKA (LFKAS) - Unknown owner - C:\Program Files\Lenovo\ATK Hotkey\LFKAS.exeO23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exeO23 - Service: Power Manager DBC Service - Lenovo - C:\Program Files\ThinkPad\Utilities\PWMDBSVC.EXEO23 - Service: Rogers SHS Service (RogersSelfHelpService) - Rogers Cable Communications - C:\Program Files\Rogers\SelfHealing\RogersSelfHelpService.exeO23 - Service: Rogers Update Manager (RogersUpdateManager) - Rogers Cable Communications - C:\Program Files\Rogers\Update Manager\RogersUpdateManager.exeO23 - Service: Roxio UPnP Renderer 10 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 10\RoxioUPnPRenderer10.exeO23 - Service: Roxio Upnp Server 10 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 10\RoxioUpnpService10.exeO23 - Service: LiveShare P2P Server 10 (RoxLiveShare10) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxLiveShare10.exeO23 - Service: RoxMediaDB10 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exeO23 - Service: Roxio Hard Drive Watcher 10 (RoxWatch10) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatch10.exeO23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exeO23 - Service: System Update (SUService) - Lenovo Group Limited - C:\Program Files\Lenovo\System Update\SUService.exeO23 - Service: ThinkVantage Registry Monitor Service - Lenovo Group Limited - c:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exeO23 - Service: ThinkPad HDD APS Logging Service (TPHDEXLGSVC) - Lenovo. - C:\Windows\System32\TPHDEXLG.exeO23 - Service: On Screen Display (TPHKSVC) - Lenovo Group Limited - C:\Program Files\LENOVO\HOTKEY\TPHKSVC.exeO23 - Service: TSS Core Service (TSSCoreService) - Lenovo - C:\Program Files\Lenovo\Client Security Solution\tvttcsd.exeO23 - Service: TVT Backup Protection Service - Unknown owner - C:\Program Files\Lenovo\Rescue and Recovery\rrpservice.exeO23 - Service: TVT Backup Service - Lenovo Group Limited - C:\Program Files\Lenovo\Rescue and Recovery\rrservice.exeO23 - Service: TVT Scheduler - Lenovo Group Limited - c:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exeO23 - Service: TVT Windows Update Monitor (TVT_UpdateMonitor) - Lenovo Group Limited - C:\Program Files\Lenovo\Rescue and Recovery\UpdateMonitor.exeO23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe--End of file - 11309 bytesProcessExplorer results:Process PID CPU Description Company NameSystem Idle Process 0 99.23 Interrupts n/a Hardware Interrupts DPCs n/a 0.77 Deferred Procedure Calls System 4 smss.exe 556 Windows Session Manager Microsoft Corporationcsrss.exe 688 Client Server Runtime Process Microsoft Corporationwininit.exe 740 Windows Start-Up Application Microsoft Corporation services.exe 784 Services and Controller app Microsoft Corporation svchost.exe 976 Host Process for Windows Services Microsoft Corporation WmiPrvSE.exe 4012 WMI Provider Host Microsoft Corporation ibmpmsvc.exe 1040 ThinkPad Power Management Service for SL Series Lenovo nvvsvc.exe 1068 NVIDIA Driver Helper Service, Version 175.98 NVIDIA Corporation rundll32.exe 1740 Windows host process (Rundll32) Microsoft Corporation svchost.exe 1104 Host Process for Windows Services Microsoft Corporation svchost.exe 1144 Host Process for Windows Services Microsoft Corporation svchost.exe 1192 Host Process for Windows Services Microsoft Corporation audiodg.exe 1312 Windows Audio Device Graph Isolation Microsoft Corporation svchost.exe 1228 Host Process for Windows Services Microsoft Corporation dwm.exe 676 Desktop Window Manager Microsoft Corporation svchost.exe 1240 Host Process for Windows Services Microsoft Corporation taskeng.exe 564 Task Scheduler Engine Microsoft Corporation taskeng.exe 2240 Task Scheduler Engine Microsoft Corporation taskeng.exe 5496 Task Scheduler Engine Microsoft Corporation SLsvc.exe 1384 Microsoft Software Licensing Service Microsoft Corporation svchost.exe 1424 Host Process for Windows Services Microsoft Corporation ASLDRSrv.exe 1784 ASLDR Service LControl.exe 2284 LControl ATK0101 LFKA.exe 2296 Lenovo Function Key Agent Lenovo GFNEXSrv.exe 1800 GFNEXSrv LFKAS.exe 1828 LFKAS Application spoolsv.exe 2008 Spooler SubSystem App Microsoft Corporation svchost.exe 124 Host Process for Windows Services Microsoft Corporation AcPrfMgrSvc.exe 3032 ThinkVantage Access Connections Profile Manager Service Lenovo avp.exe 3060 Kaspersky Anti-Virus Kaspersky Lab BcmSqlStartupSvc.exe 3100 BCM SQL Startup Service Microsoft Corporation svchost.exe 3124 Host Process for Windows Services Microsoft Corporation iviRegMgr.exe 3152 RegMgr Module InterVideo svchost.exe 3180 Host Process for Windows Services Microsoft Corporation PWMDBSVC.exe 3216 Power Manager Dynamic Brightness Control Service Lenovo RogersSelfHelpService.exe 3312 Rogers Self Help Service Rogers Cable Communications RogersUpdateManager.exe 3524 RogersUpdateManager Rogers Cable Communications sqlwriter.exe 3728 SQL Server VSS Writer Microsoft Corporation svchost.exe 3744 Host Process for Windows Services Microsoft Corporation TPHDEXLG.exe 3764 ThinkVantage Active Protection System - HDD Logger Module Lenovo. TPHKSVC.exe 3776 On screen display Fn+Fx handler Lenovo Group Limited tvttcsd.exe 3796 tvttcsd Application Lenovo rrpservice.exe 3816 rrpservice Module rrservice.exe 3844 Rescue and Recovery Backup Service Lenovo Group Limited tvtsched.exe 3916 ThinkVantage Scheduler Lenovo Group Limited svchost.exe 4024 Host Process for Windows Services Microsoft Corporation SearchIndexer.exe 4056 Microsoft Windows Search Indexer Microsoft Corporation SearchProtocolHost.exe 5120 Microsoft Windows Search Protocol Host Microsoft Corporation SearchFilterHost.exe 6072 Microsoft Windows Search Filter Host Microsoft Corporation XAudio.exe 4076 Modem Audio Service Conexant Systems, Inc. AcSvc.exe 2096 ThinkVantage Access Connections Main Service Lenovo SvcGuiHlpr.exe 4332 ThinkVantage Access Connections Service GUI helper Module Lenovo SUService.exe 1868 ThinkVantage System Update Service Lenovo Group Limited tvt_reg_monitor_svc.exe 3908 ThinkVantage Registry Monitor Service Lenovo Group Limited wmpnetwk.exe 3556 Windows Media Player Network Sharing Service Microsoft Corporation lsass.exe 824 Local Security Authority Process Microsoft Corporation lsm.exe 832 Local Session Manager Service Microsoft Corporationcsrss.exe 748 Client Server Runtime Process Microsoft Corporationwinlogon.exe 1336 Windows Logon Application Microsoft Corporationexplorer.exe 1288 Windows Explorer Microsoft Corporation MSASCui.exe 2272 Windows Defender User Interface Microsoft Corporation tpfnf7sp.exe 2304 Presentation Director Fn+F7 handler Lenovo Group Limited SynTPEnh.exe 2352 Synaptics TouchPad Enhancements Synaptics, Inc. SynTPLpr.exe 2816 TouchPad Driver Helper Application Synaptics, Inc. SynTPHelper.exe 5544 Synaptics Pointing Device Helper Synaptics, Inc. TpShocks.exe 2376 ThinkVantage Active Protection System Lenovo. LVOSDSVC.exe 2420 On screen display message generator for ThinkPad SL Lenovo Group Limited TPONSCR.exe 2492 On screen display drawer Lenovo Group Limited TpScrex.exe 2512 ThinkPad Full Screen Magnifier Lenovo Group Limited EZEJMNAP.EXE 2436 ThinkPad EasyEject Support Application Lenovo Group Ltd. rundll32.exe 2464 Windows host process (Rundll32) Microsoft Corporation scheduler_proxy.exe 2480 scheduler_proxy Application Lenovo Group Limited DrgToDsc.exe 2536 Drag To Disc Application Roxio Amsg.exe 2560 Message Center LENOVO LPMGR.EXE 2588 Lenovo Care Manager Lenovo Group Limited LPMLCHK.EXE 2628 Lenovo Care MailChecker Lenovo Group Limited jusched.exe 2636 Java Platform SE binary Sun Microsystems, Inc. rundll32.exe 2652 Windows host process (Rundll32) Microsoft Corporation ACTray.exe 2688 ThinkVantage Access Connections AC Tray Module Lenovo ACWLIcon.exe 2712 ThinkVantage Access Connections Wireless lan Icon Module Lenovo cssauth.exe 2724 CSS Authentication Provider Lenovo Group Limited avp.exe 2744 Kaspersky Anti-Virus Kaspersky Lab shs.exe 2756 Rogers Self Help Software Rogers Cable Communications Inc. GrooveMonitor.exe 2776 GrooveMonitor Utility Microsoft Corporation sidebar.exe 2784 Windows Sidebar Microsoft Corporation wmpnscfg.exe 964 Windows Media Player Network Sharing Service Configuration Application Microsoft Corporation PWMUIAux.EXE 5468 Power Manager Lenovo Group Limited uTorrent.exe 5632 µTorrent BitTorrent, Inc. procexp.exe 2884 Sysinternals Process Explorer Sysinternals - www.sysinternals.comThe link to the latest dump file is:http://www.zshare.net/download/5172589002381a5f/I really appreciate very much your help. Thank you very much indeed. Link to comment Share on other sites More sharing options...
Firon Posted November 23, 2008 Report Share Posted November 23, 2008 Probably caused by : Sacm2A.sys ( Sacm2A+cd8 )http://www.runscanner.net/filelibrary/Sacm2A.sys.htmlYou're using a USB modem and it's crashing your PC. Link to comment Share on other sites More sharing options...
lqtdc Posted November 23, 2008 Author Report Share Posted November 23, 2008 Dear Firon, I just saw your reply. Thank you very much.I am not using my wireless NIC (I shut it off). I am connected to internet through a USB modem.Are there some special settings I should change in the Kaspersky antivirus?Thanks again. Link to comment Share on other sites More sharing options...
Ultima Posted November 23, 2008 Report Share Posted November 23, 2008 ... Firon said that the USB modem and its (crappy) driver is what's causing the problem. Check the vendor website to see if there is an updated driver for the modem. Link to comment Share on other sites More sharing options...
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