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No Incoming Connections


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I am having trouble i just recently got a new internet provider since then i have not been able to get a green light, it has been either Red or the Yellow light (No Incoming Connections), I have turned off every firewall possible i also did the setup guide run tests the bandwhich reads that my up load speed is 288/bits and my download speed is 367/bits but in the network area it says my port is not open(you are still able to download) my current port is 47624 my automatic port mapping is checked, could someone please help what am i suppose to do now.? or atleast let me know what should i be reading to help me solve my problem

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