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Annoying freezing problem

Vykan12

By Vykan12
in Troubleshooting

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peterpopanut Newbie

peterpopanut

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Posted

It sounds like I have the same problem. My computer completely hangs for a moment and it seems as though my external hard drives and external DVD burners disconnect and reconnect. This happens every couple of minutes without warning. It seems to have started when I ran the Windows updater back on 3/11/10. I'm running Windows 7 x64. I tried to do a system restore, but that restore point was deleted. Anything else I can do?

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Vykan12 Member

Vykan12

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Please be more specific. What freezes? Computer, uTorrent, peers drop away, peers are choked

Just uTorrent. I also think I lose seed/peers when this happens, but I can't be sure. Another thing is that the freezes become less frequent as time passes, though oddly enough if a torrent is finished and I make it stop seeding, the freezes start occuring again.

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peterpopanut Newbie

peterpopanut

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Logfile of Trend Micro HijackThis v2.0.3 (BETA)

Scan saved at 11:18:14 AM, on 3/21/2010

Platform: Unknown Windows (WinNT 6.01.3504)

MSIE: Internet Explorer v8.00 (8.00.7600.16385)

Boot mode: Normal

Running processes:

C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\TOSHIBA\ConfigFree\NDSTray.exe

C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSwMgr.exe

C:\Program Files (x86)\Mozilla Firefox\firefox.exe

C:\Program Files (x86)\TrendMicro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

O4 - HKLM\..\Run: [TOSDCR] %ProgramFiles%\TOSHIBA\PasswordUtility\TOSDCR.exe

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"

O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')

O4 - Global Startup: Bluetooth Monitor.lnk = ?

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL

O13 - Gopher Prefix:

O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe

O23 - Service: ConfigFree WiMAX Service (cfWiMAXService) - TOSHIBA CORPORATION - C:\Program Files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe

O23 - Service: ConfigFree Gadget Service - TOSHIBA CORPORATION - C:\Program Files (x86)\TOSHIBA\ConfigFree\CFProcSRVC.exe

O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe

O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files (x86)\Common Files\Nero\Nero BackItUp 4\NBService.exe

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

O23 - Service: TOSHIBA HDD Protection (Thpsrv) - Unknown owner - C:\Windows\system32\ThpSrv.exe (file missing)

O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - Unknown owner - C:\Windows\system32\TODDSrv.exe (file missing)

O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe

--

End of file - 8723 bytes

Process PID CPU Description Company Name

System Idle Process 0 68.40

Interrupts n/a 0.76 Hardware Interrupts

DPCs n/a 3.04 Deferred Procedure Calls

System 4 3.80

smss.exe 300 Windows Session Manager Microsoft Corporation

csrss.exe 440 Client Server Runtime Process Microsoft Corporation

wininit.exe 504 Windows Start-Up Application Microsoft Corporation

services.exe 552 Services and Controller app Microsoft Corporation

svchost.exe 736 Host Process for Windows Services Microsoft Corporation

nvvsvc.exe 800 NVIDIA Driver Helper Service, Version 186.42 NVIDIA Corporation

nvvsvc.exe 2560 NVIDIA Driver Helper Service, Version 186.42 NVIDIA Corporation

svchost.exe 840 Host Process for Windows Services Microsoft Corporation

svchost.exe 956 Host Process for Windows Services Microsoft Corporation

audiodg.exe 1060 Windows Audio Device Graph Isolation Microsoft Corporation

svchost.exe 992 Host Process for Windows Services Microsoft Corporation

WUDFHost.exe 1184 Windows Driver Foundation - User-mode Driver Framework Host Process Microsoft Corporation

dwm.exe 2844 3.04 Desktop Window Manager Microsoft Corporation

svchost.exe 280 Host Process for Windows Services Microsoft Corporation

taskeng.exe 3712 Task Scheduler Engine Microsoft Corporation

NDSTray.exe 3744 ConfigFree Task Tray Menu TOSHIBA CORPORATION

CFSwMgr.exe 3828 ConfigFree Switch Manager Process TOSHIBA CORPORATION

svchost.exe 1068 Host Process for Windows Services Microsoft Corporation

svchost.exe 1248 Host Process for Windows Services Microsoft Corporation

spoolsv.exe 1372 Spooler SubSystem App Microsoft Corporation

svchost.exe 1400 Host Process for Windows Services Microsoft Corporation

AppleMobileDeviceService.exe 1476 Apple Mobile Device Service Apple Inc.

mDNSResponder.exe 1512 Bonjour Service Apple Inc.

LSSrvc.exe 1572 LightScribe Service Hewlett-Packard Company

NBService.exe 1628 Nero BackItUp Nero AG

sppsvc.exe 1676 Microsoft Software Protection Platform Service Microsoft Corporation

svchost.exe 1728 Host Process for Windows Services Microsoft Corporation

ThpSrv.exe 1756 TOSHIBA HDD Protection Service TOSHIBA Corporation

TODDSrv.exe 1788 TDCSrv Application TOSHIBA Corporation

TosCoSrv.exe 1828 TOSHIBA Power Saver TOSHIBA Corporation

YahooAUService.exe 1916 AutoUpater Service Module Yahoo! Inc.

svchost.exe 2092 Host Process for Windows Services Microsoft Corporation

taskhost.exe 2712 Host Process for Windows Tasks Microsoft Corporation

iPodService.exe 2620 iPodService Module (64-bit) Apple Inc.

SearchIndexer.exe 2812 Microsoft Windows Search Indexer Microsoft Corporation

wmpnetwk.exe 240 Windows Media Player Network Sharing Service Microsoft Corporation

svchost.exe 3128 Host Process for Windows Services Microsoft Corporation

svchost.exe 3492 Host Process for Windows Services Microsoft Corporation

CFIWmxSvcs64.exe 4064 ConfigFree Service Process TOSHIBA CORPORATION

CFProcSRVC.exe 4088 ConfigFree Gadget Process Service TOSHIBA CORPORATION

CFSvcs.exe 4000 ConfigFree Service Process TOSHIBA CORPORATION

mbamservice.exe 2232 Malwarebytes' Anti-Malware Malwarebytes Corporation

svchost.exe 1720 Host Process for Windows Services Microsoft Corporation

msiexec.exe 3244 Windows® installer Microsoft Corporation

svchost.exe 3184 Host Process for Windows Services Microsoft Corporation

lsass.exe 564 Local Security Authority Process Microsoft Corporation

lsm.exe 572 Local Session Manager Service Microsoft Corporation

csrss.exe 528 Client Server Runtime Process Microsoft Corporation

winlogon.exe 672 Windows Logon Application Microsoft Corporation

taskmgr.exe 2960 0.76 Windows Task Manager Microsoft Corporation

explorer.exe 2872 12.92 Windows Explorer Microsoft Corporation

RAVCpl64.exe 3032 HD Audio Control Panel Realtek Semiconductor

ThpSrv.exe 3060 TOSHIBA HDD Protection Service TOSHIBA Corporation

TPwrMain.exe 2240 TOSHIBA Power Saver TOSHIBA Corporation

SmoothView.exe 1048 SmoothView TOSHIBA Corporation

TCrdMain.exe 2244 TOSHIBA Flash Cards TOSHIBA Corporation

sidebar.exe 2288 1.52 Windows Desktop Gadgets Microsoft Corporation

LightScribeControlPanel.exe 2324 Hewlett-Packard Company

firefox.exe 2312 0.76 Firefox Mozilla Corporation

HiJackThis.exe 2496 HijackThis Trend Micro Inc.

notepad.exe 2168 Notepad Microsoft Corporation

procexp.exe 112 Sysinternals Process Explorer Sysinternals - www.sysinternals.com

procexp64.exe 2524 3.80 Sysinternals Process Explorer Sysinternals - www.sysinternals.com

uTorrent.exe 3792 0.76 µTorrent BitTorrent, Inc.

mbamgui.exe 2588 Malwarebytes' Anti-Malware Malwarebytes Corporation

jusched.exe 2612 Java Update Scheduler Sun Microsystems, Inc.

iTunesHelper.exe 2808 iTunesHelper Apple Inc.

Process: uTorrent.exe Pid: 3792

Name Description Company Name Version

ADVAPI32.dll Advanced Windows 32 Base API Microsoft Corporation 6.1.7600.16385

CLBCatQ.DLL COM+ Configuration Catalog Microsoft Corporation 2001.12.8530.16385

COMCTL32.dll User Experience Controls Library Microsoft Corporation 6.10.7600.16385

comdlg32.dll Common Dialogs DLL Microsoft Corporation 6.1.7600.16385

CRYPTBASE.dll Base cryptographic API DLL Microsoft Corporation 6.1.7600.16385

CRYPTSP.dll Cryptographic Service Provider API Microsoft Corporation 6.1.7600.16385

dhcpcsvc.DLL DHCP Client Service Microsoft Corporation 6.1.7600.16385

dhcpcsvc6.DLL DHCPv6 Client Microsoft Corporation 6.1.7600.16385

DnsApi.dll DNS Client API DLL Microsoft Corporation 6.1.7600.16385

dwmapi.dll Microsoft Desktop Window Manager API Microsoft Corporation 6.1.7600.16385

FirewallAPI.dll Windows Firewall API Microsoft Corporation 6.1.7600.16385

fwpuclnt.dll FWP/IPsec User-Mode API Microsoft Corporation 6.1.7600.16385

GDI32.dll GDI Client DLL Microsoft Corporation 6.1.7600.16385

IMM32.DLL Multi-User Windows IMM32 API Client DLL Microsoft Corporation 6.1.7600.16385

Iphlpapi.dll IP Helper API Microsoft Corporation 6.1.7600.16385

kernel32.dll Windows NT BASE API Client DLL Microsoft Corporation 6.1.7600.16385

KERNELBASE.dll Windows NT BASE API Client DLL Microsoft Corporation 6.1.7600.16385

locale.nls

LPK.dll Language Pack Microsoft Corporation 6.1.7600.16385

MSCTF.dll MSCTF Server DLL Microsoft Corporation 6.1.7600.16385

msctf.dll.mui MSCTF Server DLL Microsoft Corporation 6.1.7600.16385

msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.0.7600.16385

mswsock.dll Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation 6.1.7600.16385

npmproxy.dll Network List Manager Proxy Microsoft Corporation 6.1.7600.16385

NSI.dll NSI User-mode interface DLL Microsoft Corporation 6.1.7600.16385

ntdll.dll NT Layer DLL Microsoft Corporation 6.1.7600.16385

ntdll.dll NT Layer DLL Microsoft Corporation 6.1.7600.16385

ole32.dll Microsoft OLE for Windows Microsoft Corporation 6.1.7600.16385

oleaut32.dll Microsoft Corporation 6.1.7600.16385

profapi.dll User Profile Basic API Microsoft Corporation 6.1.7600.16385

rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 6.1.7600.16385

RPCRT4.dll Remote Procedure Call Runtime Microsoft Corporation 6.1.7600.16385

RpcRtRemote.dll Remote RPC Extension Microsoft Corporation 6.1.7600.16385

rsaenh.dll Microsoft Enhanced Cryptographic Provider Microsoft Corporation 6.1.7600.16385

sechost.dll Host for SCM/SDDL/LSA Lookup APIs Microsoft Corporation 6.1.7600.16385

SHELL32.dll Windows Shell Common Dll Microsoft Corporation 6.1.7600.16385

shfolder.dll Shell Folder Service Microsoft Corporation 6.1.7600.16385

SHLWAPI.dll Shell Light-weight Utility Library Microsoft Corporation 6.1.7600.16385

SortDefault.nls

SspiCli.dll Security Support Provider Interface Microsoft Corporation 6.1.7600.16385

StaticCache.dat

USER32.dll Multi-User Windows USER API Client DLL Microsoft Corporation 6.1.7600.16385

USERENV.dll Userenv Microsoft Corporation 6.1.7600.16385

USP10.dll Uniscribe Unicode script processor Microsoft Corporation 1.626.7600.16385

uTorrent.exe µTorrent BitTorrent, Inc. 2.0.0.18488

uxtheme.dll Microsoft UxTheme Library Microsoft Corporation 6.1.7600.16385

VERSION.dll Version Checking and File Installation Libraries Microsoft Corporation 6.1.7600.16385

WINNSI.DLL Network Store Information RPC interface Microsoft Corporation 6.1.7600.16385

wow64.dll Win32 Emulation on NT64 Microsoft Corporation 6.1.7600.16491

wow64cpu.dll AMD64 Wow64 CPU Microsoft Corporation 6.1.7600.16385

wow64win.dll Wow64 Console and Win32 API Logging Microsoft Corporation 6.1.7600.16385

WS2_32.dll Windows Socket 2.0 32-Bit DLL Microsoft Corporation 6.1.7600.16385

wship6.dll Winsock2 Helper DLL (TL/IPv6) Microsoft Corporation 6.1.7600.16385

wshtcpip.dll Winsock2 Helper DLL (TL/IPv4) Microsoft Corporation 6.1.7600.16385

Oh and oddly enough, it happens more often if uTorrent's window is open and on top instead of minimized or running in the background..

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