DrLeavus Posted August 3, 2014 Report Share Posted August 3, 2014 have a HP pavillion running Windows 7 Home Premium - Service Pack 1AMD Phenom II p650 Dual-Core4 GB RAM64-bit Operating SystemNortons Every time i load utorrent it freezes within 20 seconds of loading. It wont do anything. I have used utorrent for years on this machine and i cant get it to load. I bought the premium hoping this would resolve the problem and it didn't . Here is the HiJackThis log:Logfile of HijackThis v1.99.1Scan saved at 6:22:53 PM, on 8/2/2014Platform: Unknown Windows (WinNT 6.01.3505 SP1)MSIE: Internet Explorer v11.0 (11.00.9600.17207)Running processes:C:\Program Files (x86)\Norton Identity Safe\Engine\2014.7.3.12\NST.exeC:\Program Files (x86)\Google\Google Calendar Sync\GoogleCalendarSync.exeC:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\acrotray.exeC:\Program Files (x86)\Common Files\InstallShield\UpdateService\issch.exeC:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exeC:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exeC:\Program Files (x86)\iTunes\iTunesHelper.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exeC:\Program Files (x86)\IObit\Driver Booster\AUpdate.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Users\Dr. Thomas Olona\AppData\Roaming\uTorrent\uTorrent.exeC:\Program Files\HijackThis\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = PreserveR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.v9.com...q={searchTerms}R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = F2 - REG:system.ini: UserInit=userinit.exe,O1 - Hosts: 216.239.32.20 www.google.ae # bck9O1 - Hosts: 216.239.32.20 www.google.at # bck9O1 - Hosts: 216.239.32.20 www.google.be # bck9O1 - Hosts: 216.239.32.20 www.google.ca # bck9O1 - Hosts: 216.239.32.20 www.google.ch # bck9O1 - Hosts: 216.239.32.20 www.google.cl # bck9O1 - Hosts: 216.239.32.20 www.google.co.il # bck9O1 - Hosts: 216.239.32.20 www.google.co.in # bck9O1 - Hosts: 216.239.32.20 www.google.co.jp # bck9O1 - Hosts: 216.239.32.20 www.google.co.kr # bck9O1 - Hosts: 216.239.32.20 www.google.co.nz # bck9O1 - Hosts: 216.239.32.20 www.google.co.uk # bck9O1 - Hosts: 216.239.32.20 www.google.co.ve # bck9O1 - Hosts: 216.239.32.20 www.google.co.za # bck9O1 - Hosts: 216.239.32.20 www.google.com # bck9O1 - Hosts: 216.239.32.20 www.google.com.ar # bck9O1 - Hosts: 216.239.32.20 www.google.com.au # bck9O1 - Hosts: 216.239.32.20 www.google.com.br # bck9O1 - Hosts: 216.239.32.20 www.google.com.co # bck9O1 - Hosts: 216.239.32.20 www.google.com.gr # bck9O1 - Hosts: 216.239.32.20 www.google.com.hk # bck9O1 - Hosts: 216.239.32.20 www.google.com.mx # bck9O1 - Hosts: 216.239.32.20 www.google.com.my # bck9O1 - Hosts: 216.239.32.20 www.google.com.pe # bck9O1 - Hosts: 216.239.32.20 www.google.com.ph # bck9O1 - Hosts: 216.239.32.20 www.google.com.pk # bck9O1 - Hosts: 216.239.32.20 www.google.com.sg # bck9O1 - Hosts: 216.239.32.20 www.google.com.tr # bck9O1 - Hosts: 216.239.32.20 www.google.com.tw # bck9O1 - Hosts: 216.239.32.20 www.google.com.ua # bck9O1 - Hosts: 216.239.32.20 www.google.de # bck9O1 - Hosts: 216.239.32.20 www.google.dk # bck9O1 - Hosts: 216.239.32.20 www.google.es # bck9O1 - Hosts: 216.239.32.20 www.google.fi # bck9O1 - Hosts: 216.239.32.20 www.google.fr # bck9O1 - Hosts: 216.239.32.20 www.google.it # bck9O1 - Hosts: 216.239.32.20 www.google.lt # bck9O1 - Hosts: 216.239.32.20 www.google.lv # bck9O1 - Hosts: 216.239.32.20 www.google.nl # bck9O1 - Hosts: 216.239.32.20 www.google.pl # bck9O1 - Hosts: 216.239.32.20 www.google.pt # bck9O1 - Hosts: 216.239.32.20 www.google.ro # bck9O1 - Hosts: 216.239.32.20 www.google.ru # bck9O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLLO2 - BHO: Norton Identity Protection - {AB4C7833-A6EC-433f-B9FE-6B14B1A2F836} - C:\Program Files (x86)\Norton Identity Safe\Engine\2014.7.3.12\coIEPlg.dllO2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dllO2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLLO2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dllO3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dllO3 - Toolbar: Norton Identity Safe Toolbar - {A13C2648-91D4-4bf3-BC6D-0079707C4389} - C:\Program Files (x86)\Norton Identity Safe\Engine\2014.7.3.12\coIEPlg.dllO4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat_sl.exe"O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe"O4 - HKLM\..\Run: [switchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exeO4 - HKLM\..\Run: [iSUSScheduler] "C:\Program Files (x86)\Common Files\InstallShield\UpdateService\issch.exe" -startO4 - HKLM\..\Run: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exeO4 - HKLM\..\Run: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exeO4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"O4 - HKLM\..\Run: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRunO4 - HKLM\..\Run: [AMD AVT] Cmd.exe /c start "AMD Accelerated Video Transcoding device initialization" /min "C:\Program Files (x86)\AMD AVT\bin\kdbsync.exe" amlO4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"O4 - HKLM\..\RunOnce: [b Register C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll] "C:\Windows\system32\rundll32.exe" "C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll",DllRegisterServerO4 - HKCU\..\Run: [iSUSPM Startup] C:\PROGRA~2\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startupO4 - HKCU\..\Run: [Adobe Acrobat Synchronizer] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\AdobeCollabSync.exe"O4 - HKCU\..\Run: [uTorrent] "C:\Users\Dr. Thomas Olona\AppData\Roaming\uTorrent\uTorrent.exe" /MINIMIZEDO4 - Global Startup: Google Calendar Sync.lnk = C:\Program Files (x86)\Google\Google Calendar Sync\GoogleCalendarSync.exeO9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dllO9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dllO9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dllO9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dllO9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dllO9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dllO10 - Unknown file in Winsock LSP: c:\windows\system32\nlaapi.dllO10 - Unknown file in Winsock LSP: c:\windows\system32\napinsp.dllO10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dllO10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dllO10 - Unknown file in Winsock LSP: c:\program files (x86)\bonjour\mdnsnsp.dllO11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphicsO11 - Options group: [iNTERNATIONAL] InternationalO13 - Gopher Prefix: O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://download.divx...owserPlugin.cabO18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.dllO18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files (x86)\Common Files\Microsoft Shared\Help\hxds.dllO18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.dllO18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLLO18 - Protocol: wlmailhtml - {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - C:\Program Files (x86)\Windows Live\Mail\mailcomm.dllO18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dllO18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~2\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLLO23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exeO23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exeO23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)O23 - Service: AMD FUEL Service - Advanced Micro Devices, Inc. - C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exeO23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exeO23 - Service: Blue Coat K9 Web Protection (bckwfs) - Blue Coat Systems, Inc. - C:\Program Files\Blue Coat K9 Web Protection\k9filter.exeO23 - Service: Supporter (be0fb33b) - Unknown owner - C:\Windows\system32\rundll32.exe" "c:\progra~2\suppor~1\SupporterSvc.dll",service (file missing)O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exeO23 - Service: Dell Printer Status Watcher (DLPWD) - Dell Inc. - C:\Program Files\Dell Printers\Additional Color Laser Software\Status Monitor\DLPWDNT.EXEO23 - Service: Dell Printer Status Database (DLSDB) - Dell Inc. - C:\Program Files\Dell Printers\Additional Color Laser Software\Status Monitor\DLSDBNT.EXEO23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)O23 - Service: @gpapi.dll,-112 (gpsvc) - Unknown owner - %windir%\system32\svchost.exe (file missing)O23 - Service: Google Update Service (gupdate) (gupdate) - Unknown owner - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe" /svc (file missing)O23 - Service: Google Update Service (gupdatem) (gupdatem) - Unknown owner - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe" /medsvc (file missing)O23 - Service: HP Support Assistant Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exeO23 - Service: HP Wireless Assistant Service - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exeO23 - Service: HP Client Services (HPClientSvc) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exeO23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exeO23 - Service: HP Support Solutions Framework Service (HPSupportSolutionsFrameworkService) - Hewlett-Packard Company - C:\Program Files (x86)\Hp\Common\HPSupportSolutionsFrameworkService.exeO23 - Service: HPWMISVC - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exeO23 - Service: IconMan_R - Realsil Microelectronics Inc. - C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exeO23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exeO23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\Windows\system32\IEEtwCollector.exe (file missing)O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exeO23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: KMService - Unknown owner - C:\Windows\system32\srvany.exeO23 - Service: Microsoft SharePoint Workspace Audit Service - Unknown owner - C:\Program Files\Microsoft Office\Office14\GROOVE.EXE" /auditservice (file missing)O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)O23 - Service: SQL Server (PASQL) (MSSQL$PASQL) - Unknown owner - C:\PsychAssistant\DB\MSSQL10_50.PASQL\MSSQL\Binn\sqlservr.exe" -sPASQL (file missing)O23 - Service: Norton Identity Safe (NCO) - Unknown owner - C:\Program Files (x86)\Norton Identity Safe\Engine\2014.7.3.12\NST.exe" /s "NCO" /m "C:\Program Files (x86)\Norton Identity Safe\Engine\2014.7.3.12\diMaster.dll" /prefetch:1 (file missing)O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - %windir%\system32\svchost.exe (file missing)O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - %windir%\system32\svchost.exe (file missing)O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exeO23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)O23 - Service: @%SystemRoot%\system32\stlang64.dll,-10101 (STacSV) - IDT, Inc. - C:\Program Files\IDT\WDM\STacSV64.exeO23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exeO23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - %PROGRAMFILES%\Windows Media Player\wmpnetwk.exe (file missing)Here is the Process Explorer log:Process CPU Private Bytes Working Set PID Description Company NameSystem Idle Process 63.09 0 K 24 K 0System 1.33 372 K 11,744 K 4 Interrupts 2.10 0 K 0 K n/a Hardware Interrupts and DPCs smss.exe 476 K 2,192 K 268 Windows Session Manager Microsoft Corporationcsrss.exe 0.01 2,196 K 19,784 K 376 Client Server Runtime Process Microsoft Corporation conhost.exe 952 K 18,976 K 1364 Console Window Host Microsoft Corporationwininit.exe 1,464 K 19,340 K 460 Windows Start-Up Application Microsoft Corporation services.exe 5,656 K 25,752 K 540 Services and Controller app Microsoft Corporation svchost.exe 0.03 5,280 K 46,596 K 696 Host Process for Windows Services Microsoft Corporation WmiPrvSE.exe 3,708 K 23,348 K 3512 WMI Provider Host Microsoft Corporation WmiPrvSE.exe 4,932 K 35,480 K 3308 WMI Provider Host Microsoft Corporation dllhost.exe 2,420 K 39,000 K 5512 COM Surrogate Microsoft Corporation svchost.exe < 0.01 6,180 K 33,504 K 772 Host Process for Windows Services Microsoft Corporation atiesrxx.exe 1,440 K 21,488 K 820 AMD External Events Service Module AMD atieclxx.exe 2,376 K 37,312 K 1308 AMD External Events Client Module AMD svchost.exe 0.11 19,716 K 65,756 K 916 Host Process for Windows Services Microsoft Corporation audiodg.exe 16,512 K 17,252 K 5856 Windows Audio Device Graph Isolation Microsoft Corporation svchost.exe < 0.01 139,236 K 198,408 K 948 Host Process for Windows Services Microsoft Corporation wlanext.exe 1,772 K 23,524 K 1352 Windows Wireless LAN 802.11 Extensibility Framework Microsoft Corporation dwm.exe 2.65 35,156 K 95,660 K 2296 Desktop Window Manager Microsoft Corporation svchost.exe 0.04 33,548 K 49,836 K 988 Host Process for Windows Services Microsoft Corporation taskeng.exe 2,216 K 24,224 K 2468 Task Scheduler Engine Microsoft Corporation itype.exe 5,672 K 51,632 K 2764 IType.exe Microsoft Corporation ipoint.exe 0.17 5,272 K 52,908 K 2644 IPoint.exe Microsoft Corporation YCMMirage.exe < 0.01 1,680 K 38,156 K 5372 YouCam Mirage CyberLink taskeng.exe 1,660 K 4,996 K 4512 Task Scheduler Engine Microsoft Corporation taskeng.exe 1,692 K 5,148 K 3720 Task Scheduler Engine Microsoft Corporation stacsv64.exe 0.05 6,904 K 39,352 K 1020 IDT PC Audio TPE IDT, Inc. svchost.exe 2,492 K 19,984 K 336 Host Process for Windows Services Microsoft Corporation svchost.exe < 0.01 10,368 K 38,380 K 1088 Host Process for Windows Services Microsoft Corporation svchost.exe < 0.01 15,568 K 42,712 K 1240 Host Process for Windows Services Microsoft Corporation spoolsv.exe 8,696 K 48,728 K 1412 Spooler SubSystem App Microsoft Corporation svchost.exe 12,916 K 43,032 K 1452 Host Process for Windows Services Microsoft Corporation armsvc.exe 1,168 K 25,168 K 1556 Adobe Acrobat Update Service Adobe Systems Incorporated Fuel.Service.exe < 0.01 1,996 K 33,700 K 1656 AMD Fuel Service Advanced Micro Devices, Inc. AppleMobileDeviceService.exe 0.02 3,140 K 54,012 K 1724 MobileDeviceService Apple Inc. k9filter.exe 0.10 7,120 K 27,516 K 1756 K9 Web Protection Filter Blue Coat Systems, Inc. mDNSResponder.exe 2,104 K 24,008 K 964 Bonjour Service Apple Inc. dlsdbnt.exe 1,464 K 11,392 K 1716 Status Database for x64 Dell Inc. svchost.exe 0.04 8,376 K 49,464 K 1180 Host Process for Windows Services Microsoft Corporation HPClientServices.exe 3,516 K 34,776 K 1832 HP Client Services Hewlett-Packard Company HPSupportSolutionsFrameworkService.exe 10,236 K 53,140 K 1944 SolutionsFrameworkService Hewlett-Packard Company HPWMISVC.exe 1,544 K 28,280 K 1692 HP Quick Launch WMI Service Hewlett-Packard Development Company, L.P. RIconMan.exe 0.01 2,092 K 43,320 K 2068 Realtek Card Reader Icon Tool. Realsil Microelectronics Inc. sqlservr.exe 0.02 58,044 K 8,076 K 2132 SQL Server Windows NT Microsoft Corporation nst.exe 0.02 10,912 K 20,480 K 2152 Norton Identity Safe Symantec Corporation nst.exe < 0.01 9,352 K 14,496 K 2612 Norton Identity Safe Symantec Corporation sqlbrowser.exe 1,512 K 18,368 K 2272 SQL Browser Service EXE Microsoft Corporation sqlwriter.exe 1,960 K 27,444 K 2320 SQL Server VSS Writer - 64 Bit Microsoft Corporation WLIDSVC.EXE < 0.01 6,836 K 46,316 K 2456 Microsoft® Windows Live ID Service Microsoft Corp. WLIDSVCM.EXE 1,232 K 23,556 K 2704 Microsoft® Windows Live ID Service Monitor Microsoft Corp. dlpwdnt.exe 3,292 K 21,644 K 2496 Printer Status Watcher for x64 Dell Inc. svchost.exe 2,512 K 24,796 K 3092 Host Process for Windows Services Microsoft Corporation SearchIndexer.exe 1.54 71,008 K 233,204 K 3488 Microsoft Windows Search Indexer Microsoft Corporation SearchProtocolHost.exe 2.70 14,972 K 8,844 K 4168 Microsoft Windows Search Protocol Host Microsoft Corporation SearchFilterHost.exe 3.77 4,640 K 9,992 K 900 Microsoft Windows Search Filter Host Microsoft Corporation HPSA_Service.exe < 0.01 24,344 K 75,772 K 3188 HP Support Assistant Service Hewlett-Packard Company HPWA_Service.exe < 0.01 48,184 K 129,892 K 3340 HPPA_Service Hewlett-Packard Company svchost.exe 40,936 K 106,976 K 2608 Host Process for Windows Services Microsoft Corporation wmpnetwk.exe 0.10 29,756 K 14,220 K 932 Windows Media Player Network Sharing Service Microsoft Corporation hpqWmiEx.exe 1,992 K 30,116 K 192 HP Software Framework WMI Service Hewlett-Packard Company taskhost.exe 0.01 12,944 K 46,976 K 1644 Host Process for Windows Tasks Microsoft Corporation iPodService.exe 0.03 2,656 K 25,332 K 4456 iPodService Module (64-bit) Apple Inc. svchost.exe 10,720 K 53,760 K 3248 Host Process for Windows Services Microsoft Corporation PresentationFontCache.exe 25,536 K 78,592 K 5876 PresentationFontCache.exe Microsoft Corporation OSPPSVC.EXE 2,996 K 9,140 K 6908 Microsoft Office Software Protection Platform Service Microsoft Corporation taskhost.exe 5,636 K 7,976 K 5976 Host Process for Windows Tasks Microsoft Corporation lsass.exe 0.11 5,516 K 32,196 K 584 Local Security Authority Process Microsoft Corporation lsm.exe 2,780 K 15,256 K 592 Local Session Manager Service Microsoft Corporationcsrss.exe 1.21 3,576 K 120,296 K 472 Client Server Runtime Process Microsoft Corporationwinlogon.exe 2,884 K 25,288 K 556 Windows Logon Application Microsoft Corporation taskmgr.exe 0.58 3,264 K 57,864 K 2684 Windows Task Manager Microsoft Corporationexplorer.exe 0.18 60,856 K 163,404 K 2528 Windows Explorer Microsoft Corporation SynTPEnh.exe 0.78 8,724 K 48,504 K 3792 Synaptics TouchPad Enhancements Synaptics Incorporated sttray64.exe 8,640 K 55,296 K 2232 IDT PC Audio TPE IDT, Inc. dlupdr.exe 1,536 K 36,932 K 3960 UPD R for x64 Dell Inc. GoogleCalendarSync.exe 2,392 K 48,928 K 4244 Google Calendar Sync Google chrome.exe 0.06 61,068 K 200,744 K 5144 Google Chrome Google Inc. chrome.exe 0.05 85,292 K 183,444 K 5340 Google Chrome Google Inc. chrome.exe 125,732 K 132,348 K 6304 Google Chrome Google Inc. chrome.exe 0.40 71,768 K 72,264 K 4840 Google Chrome Google Inc. chrome.exe 0.01 75,464 K 75,148 K 2600 Google Chrome Google Inc. chrome.exe 47,720 K 46,240 K 6788 Google Chrome Google Inc. OUTLOOK.EXE 0.98 97,824 K 320,228 K 4100 Microsoft Outlook Microsoft Corporation uTorrent.exe 2.78 27,476 K 44,052 K 5664 µTorrent BitTorrent Inc. HijackThis.exe < 0.01 4,352 K 12,204 K 5064 HijackThis Soeperman Enterprises Ltd. notepad.exe < 0.01 1,480 K 7,040 K 5684 Notepad Microsoft Corporation procexp.exe 2,464 K 7,800 K 3384 Sysinternals Process Explorer Sysinternals - www.sysinternals.com procexp64.exe 12.98 23,620 K 44,272 K 7156 Sysinternals Process Explorer Sysinternals - www.sysinternals.comSynTPHelper.exe 1,196 K 12,612 K 4308 Synaptics Pointing Device Helper Synaptics Incorporatedacrotray.exe 1,252 K 25,296 K 4384 AcroTray Adobe Systems Inc.issch.exe 1,908 K 30,288 K 4424 InstallShield Update Service Scheduler InstallShield Software CorporationHPOSD.exe 0.01 3,960 K 32,524 K 4484 HP On Screen Display Hewlett-Packard Development Company, L.P.HPMSGSVC.exe < 0.01 2,952 K 44,508 K 4500 HP Message Service Hewlett-Packard Development Company, L.P.iTunesHelper.exe < 0.01 3,616 K 52,724 K 4568 iTunesHelper Apple Inc.MOM.exe 0.03 39,880 K 5,784 K 4816 Catalyst Control Center: Monitoring program Advanced Micro Devices Inc. CCC.exe 0.03 104,592 K 6,292 K 4184 Catalyst Control Center: Host application ATI Technologies Inc.HPWA_Main.exe < 0.01 56,260 K 152,924 K 6488 HP Wireless Assistant Hewlett-Packard CompanyAUpdate.exe 1.82 11,128 K 3,228 K 5940 Driver Booster v1 Update IObitI can't find any .dmp file.Please help. Link to comment Share on other sites More sharing options...
Kitsoran Posted August 10, 2014 Report Share Posted August 10, 2014 Your PE log is missing the DLL list. In PE press CTRL+D, select uTorrent, and save another log. Any changes occur to the app or your computer at the time this issue started? Link to comment Share on other sites More sharing options...
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