dreadknightnero Posted April 10, 2012 Report Share Posted April 10, 2012 I am using Windows 7 64BitInitially I was using the Utorrent (3.1.3 build 26837)and when it asked for an update, I clicked Yes but it always produced an error screen of not being able to update.Until recently, the Utorrent crashed and I couldn't access the Utorrent interface at all. So I tried to start it up manually , the utorrent still didn't start but I noticed a large increase in the amount of RAM used, and when I opened the TaskManager, it was as though I was running multiple utorrents at the same time yet there was nothing there. So I restarted the computer and uninstalled it after ending the process. I read the sticky about using the new beta. I can only download it and click install but the installer doesn't start. Instead a high amount of RAM is used up again and it shows in TaskManager that utorrent installer is running but yet again nothing to be seen appearing in the desktop. The pattern is the same no matter what version of the utorrent I double click, a huge amount of ram(400mb worth) is being used by the utorrent installer but no installation interface at all.Here is the bug report. I have highlighted the utorrent unusual RAM usage. Please help me with this problem, thank you. SearchIndexer.exe 1680 < 0.01 23,812 K 17,368 K Microsoft Windows Search Indexer Microsoft Corporation svchost.exe 6528 6,728 K 13,556 K Host Process for Windows Services Microsoft Corporation mediasrv.exe 6696 < 0.01 4,756 K 8,460 K Bluetooth Media Service Intel Corporation IAStorDataMgrSvc.exe 8620 < 0.01 21,896 K 18,964 K IAStorDataSvc Intel Corporation LMS.exe 8688 0.01 2,856 K 5,356 K Local Manageability Service Intel Corporation NASvc.exe 8716 3,964 K 8,356 K NeroUpdate Nero AG daemonu.exe 8800 < 0.01 3,008 K 7,004 K NVIDIA Settings Update Manager NVIDIA Corporation wmpnetwk.exe 8944 < 0.01 12,212 K 6,972 K Windows Media Player Network Sharing Service Microsoft Corporation UNS.exe 1848 3,804 K 8,004 K User Notification Service Intel Corporation svchost.exe 7732 3,268 K 5,456 K Host Process for Windows Services Microsoft Corporation PresentationFontCache.exe 8876 28,056 K 20,308 K PresentationFontCache.exe Microsoft Corporation sppsvc.exe 2592 6,548 K 12,232 K Microsoft Software Protection Platform Service Microsoft Corporation lsass.exe 572 8,176 K 16,828 K Local Security Authority Process Microsoft Corporation lsm.exe 604 3,368 K 5,040 K winlogon.exe 1596 4,776 K 9,188 K DSUpd.exe 5100 18,892 K 20,844 K explorer.exe 4368 0.02 68,252 K 92,548 K Windows Explorer Microsoft Corporation igfxtray.exe 5528 5,052 K 9,256 K igfxTray Module Intel Corporation hkcmd.exe 5536 4,412 K 8,520 K hkcmd Module Intel Corporation igfxpers.exe 5544 6,796 K 13,224 K persistence Module Intel Corporation sttray64.exe 5720 11,600 K 22,212 K IDT PC Audio IDT, Inc. Apoint.exe 5768 < 0.01 6,132 K 12,888 K Alps Pointing-device Driver Alps Electric Co., Ltd. ApMsgFwd.exe 2596 5,404 K 8,976 K hidfind.exe 5176 4,272 K 7,472 K Alps Pointing-device Driver Alps Electric Co., Ltd. quickset.exe 5800 11,356 K 13,584 K QuickSet Dell Inc. iFrmewrk.exe 5900 15,152 K 27,676 K Intel® PROSet/Wireless Framework Intel® Corporation rundll32.exe 5908 4,372 K 11,012 K Windows host process (Rundll32) Microsoft Corporation StageRemote.exe 5928 6,800 K 15,064 K Stage Remote Manager StageRemoteService.exe 1948 0.08 9,188 K 9,540 K Stage Remote Service sidebar.exe 2184 0.01 50,092 K 50,672 K Windows Desktop Gadgets Microsoft Corporation IDMan.exe 5856 < 0.01 12,216 K 21,476 K Internet Download Manager (IDM) Tonec Inc. IEMonitor.exe 6220 2,900 K 7,716 K Internet Download Manager agent for click monitoring in IE-based browsers Tonec Inc. chrome.exe 3888 < 0.01 80,288 K 106,336 K Google Chrome Google Inc. chrome.exe 7372 < 0.01 18,340 K 23,304 K Google Chrome Google Inc. chrome.exe 4520 16,804 K 20,812 K Google Chrome Google Inc. chrome.exe 1772 19,492 K 23,292 K Google Chrome Google Inc. chrome.exe 8228 0.02 14,612 K 22,596 K Google Chrome Google Inc. chrome.exe 8236 5,836 K 11,336 K Google Chrome Google Inc. rundll32.exe 8272 5,612 K 7,184 K Windows host process (Rundll32) Microsoft Corporation chrome.exe 8280 0.09 25,692 K 30,456 K Google Chrome Google Inc. chrome.exe 8056 0.05 73,324 K 82,408 K Google Chrome Google Inc. chrome.exe 3796 144,852 K 148,600 K Google Chrome Google Inc. chrome.exe 2276 0.01 82,356 K 92,788 K Google Chrome Google Inc. procexp64.exe 1636 0.16 27,632 K 43,904 K Sysinternals Process Explorer Sysinternals - www.sysinternals.com uTorrent-3.2.exe 7496 12.47 545,332 K 517,012 K µTorrent BitTorrent, Inc.ApntEx.exe 5160 5,016 K 8,432 K Alps Pointing-device Driver for Windows NT/2000/XP/Vista Alps Electric Co., Ltd.WebcamDell2.exe 6332 31,016 K 9,020 K Webcam Central Creative Technology LtdIAStorIcon.exe 6344 < 0.01 27,860 K 26,136 K IAStorIcon Intel CorporationRoxioBurnLauncher.exe 6384 < 0.01 5,960 K 14,528 K Roxio Burn Launcher FATrayMon.exe 6400 2,384 K 6,040 K FATrayMon Sensible Vision FATrayAlert.exe 6628 0.01 5,700 K 11,216 K FATrayAlert Application Sensible Vision vprot.exe 6736 0.05 4,284 K 9,216 K VProtect Application avgtray.exe 6956 0.01 9,336 K 12,172 K AVG Tray Monitor AVG Technologies CZ, s.r.o. 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DreadWingKnight Posted April 10, 2012 Report Share Posted April 10, 2012 1> http://forum.utorrent.com/viewforum.php?id=4µTorrent 3.1.3 stable (26994)2> Have you tried purging %appdata%\utorrent with uTorrent not running yet? Link to comment Share on other sites More sharing options...
dreadknightnero Posted April 10, 2012 Author Report Share Posted April 10, 2012 1> http://forum.utorrent.com/viewforum.php?id=4µTorrent 3.1.3 stable (26994)2> Have you tried purging %appdata%\utorrent with uTorrent not running yet?Thank you very much, your solution solved the problem right away. Thanks once again. Link to comment Share on other sites More sharing options...
ReithReges Posted April 14, 2012 Report Share Posted April 14, 2012 how do i do this? basic terms please, im new Link to comment Share on other sites More sharing options...
DreadWingKnight Posted April 14, 2012 Report Share Posted April 14, 2012 With uTorrent closed:my computer window - address bar - %appdata%\uTorrentdelete the lot. Link to comment Share on other sites More sharing options...
chopps Posted April 15, 2012 Report Share Posted April 15, 2012 this works like a charm Link to comment Share on other sites More sharing options...
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