haguester Posted December 2, 2007 Report Share Posted December 2, 2007 Good Afternoon,I have just installed your software. Got everything running ok but unfortunately evertime I press download it downloads great but a minute or so later it cancels as it says: "Error: The process cannot access the file because it is being used by another process."I am not very technically inclined however I have uninstalled MSN and Google toolbar as stated.I am using windows Vista and have Mcafee installed.I am using a 3 usb modem, I don't know whether or not that is the problem. If you need anything else to solve the problem, please let me know.Best WishesHaguester Link to comment Share on other sites More sharing options...
Switeck Posted December 2, 2007 Report Share Posted December 2, 2007 McAfee may be acting as a hostile trojan preventing µTorrent from running correctly....Or you may have Roxio or Nero on there, which are running indexing services which lock files and prevent µTorrent from accessing them....or maybe you have viruses/trojans/spyware of a different kind? Link to comment Share on other sites More sharing options...
Firon Posted December 2, 2007 Report Share Posted December 2, 2007 I doubt it's McAfee. THere's probably yet another indexing app that does it.That, or you've tried saving the files to a folder you need admin privileges for... Link to comment Share on other sites More sharing options...
haguester Posted December 2, 2007 Author Report Share Posted December 2, 2007 I have got Roxio and use it alot.I am logged on as the administrator.No viruses/trojans/spyware that I know of.So how would I go about resolving problem.Sorry not very technical.it downloads for 1 or 2 minutes then the error pop's. I just have keep pressing download again on the file and the error repeat's its self. I have had problems with Bearshare, Limewire and Bitcomet as well. :0( Link to comment Share on other sites More sharing options...
Firon Posted December 2, 2007 Report Share Posted December 2, 2007 It's Roxio.You need to disable any and all media indexing features it is, or uninstall it. Link to comment Share on other sites More sharing options...
haguester Posted December 2, 2007 Author Report Share Posted December 2, 2007 How do you disable any and all media indexing features it is as I use the software quite alot. Link to comment Share on other sites More sharing options...
BertXXL Posted December 4, 2007 Report Share Posted December 4, 2007 While I'm not a Roxio user I remember reading a forum that told me you can just disable the indexing function in Roxio and still use the program itself. With my friend Google I stumbled upon this solution: Re: 1.7 - cannot access the file - being used by another processJust wanted to say that stopping the RoxMediaDB service on my computer fixed my problem. Thanks for this forum pointing me in the right direction.You can also look for a 'Unlocker' tool on the internet, atleast it tells you which programm locks the file. Link to comment Share on other sites More sharing options...
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