BSOD on vista

matilda · July 30, 2008

hi, I have a similar problem. About 2-3 times a month I get a blue screen of death while running utorrent (sometimes more often). I have tried shutting down all other processes, and it still happens, thereof my suspicion that utorrent is not fully compatible with Vista (and probably a Vista problem).

Does anyone know what to to or experience the same problem?

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 15:42:52, on 2008-07-30

Platform: Windows Vista (WinNT 6.00.1904)

MSIE: Internet Explorer v7.00 (7.00.6000.16681)

Boot mode: Normal

Running processes:

C:\Windows\system32\taskeng.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files\Windows Defender\MSASCui.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe

C:\Windows\System32\rundll32.exe

C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe

C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe

C:\Program Files\HP\HP Software Update\hpwuSchd2.exe

C:\Program Files\HP\QuickPlay\QPService.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files\Skype\Phone\Skype.exe

C:\Program Files\Windows Live\Messenger\msnmsgr.exe

C:\Program Files\Windows Media Player\wmpnscfg.exe

C:\Program Files\DAEMON Tools Lite\daemon.exe

C:\Program Files\Personal\bin\Personal.exe

C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Skype\Plugin Manager\skypePM.exe

C:\Program Files\uTorrent\uTorrent.exe

C:\Windows\system32\wuauclt.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\Taskmgr.exe

C:\Users\Guld\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.com/accounts/ServiceLogin?service=mail&passive=true&rm=false&continue=https%3A%2F%2Fmail.google.com%2Fmail%2F%3Fnsr%3D1%26ui%3Dhtml%26zy%3Dl&ltmpl=default&ltmplcache=2

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=SV_SE&c=73&bd=Pavilion&pf=laptop

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=SV_SE&c=73&bd=Pavilion&pf=laptop

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O1 - Hosts: ::1 localhost

O2 - BHO: Länkhjälp till Adobe PDF Reader - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - c:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: Windows Live inloggningshjälpen - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll

O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - c:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll

O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start

O4 - HKLM\..\Run: [HP Health Check Scheduler] C:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [hpWirelessAssistant] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

O4 - HKLM\..\Run: [WAWifiMessage] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"

O4 - HKLM\..\Run: [symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [HP Software Update] c:\Program Files\Hp\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"

O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe

O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

O4 - HKCU\..\Run: [skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized

O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background

O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe

O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe" -autorun

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOKAL TJÄNST')

O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOKAL TJÄNST')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NÄTVERKSTJÄNST')

O4 - Global Startup: Personal.lnk = C:\Program Files\Personal\bin\Personal.exe

O8 - Extra context menu item: E&xportera till Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java-konsol - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll

O9 - Extra button: Referensinformation - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL

O9 - Extra button: Ladbrokes Poker - {C2A80015-C447-4dc4-82DD-AED83D6ED57E} - C:\Microgaming\Poker\ladbrokesMPP\MPPoker.exe

O13 - Gopher Prefix:

O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} - http://www.sibelius.com/download/software/win/ActiveXPlugin.cab

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O23 - Service: Automatisk LiveUpdate-schemaläggare - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe

O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLSched.exe

O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Com4Qlb - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4Qlb.exe

O23 - Service: COM Host (comHost) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: HP Health Check Service - Hewlett-Packard - C:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe

O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\isPwdSvc.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe

O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe

O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--

End of file - 10022 bytes

Process Explorer

Name Description Company Name Version

ADVAPI32.dll Advanced Windows 32 Base API Microsoft Corporation 6.00.6000.16386

CLBCatQ.DLL COM+ Configuration Catalog Microsoft Corporation 2001.12.6930.16386

COMCTL32.dll Bibliotek för användargränssnittskontroller Microsoft Corporation 6.10.6000.16386

comdlg32.dll DLL-fil med vanliga dialogrutor Microsoft Corporation 6.00.6000.16386

dhcpcsvc.DLL Tjänsten DHCP Client Microsoft Corporation 6.00.6000.16512

dhcpcsvc6.DLL DHCPv6-klient Microsoft Corporation 6.00.6000.16512

DNSAPI.dll DLL-fil med API för DNS-klient Microsoft Corporation 6.00.6000.16615

FirewallAPI.dll API för Windows-brandväggen Microsoft Corporation 6.00.6000.16501

GDI32.dll GDI Client DLL Microsoft Corporation 6.00.6000.16643

IMM32.DLL Multi-User Windows IMM32 API Client DLL Microsoft Corporation 6.00.6000.16386

Iphlpapi.dll IP Helper API Microsoft Corporation 6.00.6000.16386

kernel32.dll Klient-DLL för Windows NT BASE API Microsoft Corporation 6.00.6000.16386

kernel32.dll.mui Klient-DLL för Windows NT BASE API Microsoft Corporation 6.00.6000.16386

locale.nls

LPK.DLL Language Pack Microsoft Corporation 6.00.6000.16386

MSCTF.dll DLL-fil för MSCTF-servern Microsoft Corporation 6.00.6000.16386

msctf.dll.mui DLL-fil för MSCTF-servern Microsoft Corporation 6.00.6000.16386

msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.00.6000.16386

mswsock.dll Tjänstprovider för Microsoft Windows Sockets 2.0 Microsoft Corporation 6.00.6000.16386

napinsp.dll Provider för e-postnamngivnings-shim Microsoft Corporation 6.00.6000.16386

NLAapi.dll Network Location Awareness 2 Microsoft Corporation 6.00.6000.16386

NSI.dll NSI User-mode interface DLL Microsoft Corporation 6.00.6000.16386

ntdll.dll DLL-fil för NT Layer Microsoft Corporation 6.00.6000.16386

ole32.dll Microsoft OLE för Windows Microsoft Corporation 6.00.6000.16386

OLEAUT32.dll Microsoft Corporation 6.00.6000.16609

pnrpnsp.dll PNRP-namnområdesprovider Microsoft Corporation 6.00.6000.16386

PROPSYS.dll Microsofts egenskapssystem Microsoft Corporation 6.00.6000.16386

PSAPI.DLL Process Status Helper Microsoft Corporation 6.00.6000.16386

rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 6.00.6000.16386

RPCRT4.dll Körning av RPC (Remote Procedure Call) Microsoft Corporation 6.00.6000.16525

Secur32.dll Security Support Provider Interface Microsoft Corporation 6.00.6000.16386

SETUPAPI.dll API för installationsprogrammet för Windows Microsoft Corporation 6.00.6000.16609

setupapi.dll.mui API för installationsprogrammet för Windows Microsoft Corporation 6.00.6000.16609

SHELL32.dll DLL-fil för Windows-gränssnittet Microsoft Corporation 6.00.6000.16680

SHLWAPI.dll Shell Light-weight Utility Library Microsoft Corporation 6.00.6000.16386

USER32.dll Fleranvändarklient-DLL-fil för Windows Microsoft Corporation 6.00.6000.16438

USERENV.dll Userenv Microsoft Corporation 6.00.6000.16386

USP10.dll Uniscribe Unicode script processor Microsoft Corporation 1.626.6000.16386

uTorrent.exe

uxtheme.dll Bibliotek för Microsoft UxTheme Microsoft Corporation 6.00.6000.16386

VERSION.dll Version Checking and File Installation Libraries Microsoft Corporation 6.00.6000.16386

WINNSI.DLL Network Store Information RPC interface Microsoft Corporation 6.00.6000.16386

winrnr.dll LDAP RnR Provider DLL Microsoft Corporation 6.00.6000.16386

WLDAP32.dll Win32 LDAP API DLL Microsoft Corporation 6.00.6000.16386

WS2_32.dll DLL-filen för Windows Socket 2.0 32-Bit Microsoft Corporation 6.00.6000.16386

wshtcpip.dll Winsock2 Helper DLL (TL/IPv4) Microsoft Corporation 6.00.6000.16386

Thanks

Firon · July 30, 2008

Disable automatic rebooting and write down the full BSOD.

thelittlefire · July 30, 2008

You're running a 3rd party wifi manager..... not recommended. Additionally are you getting any problems with "access denied" messages in uTorrent? You're running the Roxio EZ CD Creator db service... which usually causes problems.

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BSOD on vista

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