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utorrent crashes very often


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Hello! I have a Vista SP1 RUS system. I used latest versions of utorrent and for some time everything was fine, but from the recent couple weeks utorrent began to crash more and more often. At this moment I can hardly rewrote it's version number form the About dialog because it's falling every 20-30 seconds (sometimes to 3 minutes). I have no antivirus software till that moment, but after reading this forum installed NOD32 with the latest updates - no viruses found. Other programs works fine. Also I've installed a tcp patch for Vista to disable it's 10 connections limit (now there are 100 connections allowed). Currently my utorrent version is 1.8.3 (14809, beta). I also tried another versions (1.8.2, even 1.7.5) and they crashed too (may be not so often). Here is my crash dumps http://www.zshare.net/download/57633496125cd0ac/ (zipped, ~800 kb)

Also there is an information about my system:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 18:30:21, on 25.03.2009

Platform: Windows Vista SP1 (WinNT 6.00.1905)

MSIE: Internet Explorer v7.00 (7.00.6001.18000)

Boot mode: Normal

Running processes:




C:\Program Files\Windows Defender\MSASCui.exe

C:\Program Files\VFD Controller\MGSysCtrl.exe


C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe

C:\Program Files\IVT Corporation\BlueSoleil\BtTray.exe

C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe

C:\Program Files\Acronis\TrueImageHome\TimounterMonitor.exe

C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe

C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe

C:\Program Files\Windows Sidebar\sidebar.exe


C:\Program Files\Windows Media Player\wmpnscfg.exe


C:\Program Files\Windows Sidebar\sidebar.exe




C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O1 - Hosts: ::1 localhost

O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide

O4 - HKLM\..\Run: [amd_dc_opt] C:\Program Files\AMD\Dual-Core Optimizer\amd_dc_opt.exe

O4 - HKLM\..\Run: [MGSysCtrl] C:\Program Files\VFD Controller\MGSysCtrl.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe

O4 - HKLM\..\Run: [btTray] "C:\Program Files\IVT Corporation\BlueSoleil\BtTray.exe"

O4 - HKLM\..\Run: [TrueImageMonitor.exe] C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe

O4 - HKLM\..\Run: [AcronisTimounterMonitor] C:\Program Files\Acronis\TrueImageHome\TimounterMonitor.exe

O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe"

O4 - HKLM\..\Run: [updatePPShortCut] "C:\Program Files\CyberLink\PowerProducer\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\PowerProducer" UpdateWithCreateOnce "Software\CyberLink\PowerProducer\5.0"

O4 - HKLM\..\Run: [OODefragTray] C:\Windows\system32\oodtray.exe

O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice

O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe

O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')

O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll

O13 - Gopher Prefix:

O17 - HKLM\System\CCS\Services\Tcpip\..\{9ADC24D9-57A1-4ABE-BC69-A5C46DC0FCFA}: NameServer =

O22 - SharedTaskScheduler: Windows DreamScene - {E31004D1-A431-41B8-826F-E902F9D95C81} - C:\Windows\System32\DreamScene.dll

O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe

O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\Windows\system32\bgsvcgen.exe

O23 - Service: BlueSoleilCS - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleilCS.exe

O23 - Service: BsHelpCS - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BsHelpCS.exe

O23 - Service: @dfsrres.dll,-101 (DFSR) - Корпорация Майкрософт - C:\Windows\system32\DFSR.exe

O23 - Service: Eset HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe

O23 - Service: Eset Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe

O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe

O23 - Service: Служба Google Update (gupdate1c994e934dd770d) (gupdate1c994e934dd770d) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: MySQL - Unknown owner - C:\Program Files\MySQL\MySQL Server 5.0\bin\mysqld-nt.exe

O23 - Service: MyTestService - Unknown owner - C:\Program Files\VFD Controller\XYNTService.exe

O23 - Service: ForceWare IP service (nSvcIp) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe

O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe

O23 - Service: O&O Defrag - O&O Software GmbH - C:\Windows\system32\oodag.exe

O23 - Service: TeamViewer 4 (TeamViewer4) - TeamViewer GmbH - C:\Program Files\TeamViewer\Version4\TeamViewer_Service.exe

O23 - Service: Acronis Try And Decide Service (TryAndDecideService) - Unknown owner - C:\Program Files\Common Files\Acronis\Fomatik\TrueImageTryStartService.exe

O23 - Service: TVService - Team MediaPortal - C:\Program Files\MediaPortal TV Server\TVService.exe

O23 - Service: uvnc_service - UltraVNC - C:\Program Files\UltraVNC\WinVNC.exe

Process PID CPU Description Company Name

System Idle Process 0 45.47

Interrupts n/a Hardware Interrupts

DPCs n/a 2.31 Deferred Procedure Calls

System 4 1.54

smss.exe 580 Windows Session Manager Microsoft Corporation

csrss.exe 656 Процесс исполнения клиент-сервер Microsoft Corporation

wininit.exe 852 Автозагрузка приложений Windows Microsoft Corporation

services.exe 900 Приложение служб и контроллеров Microsoft Corporation

svchost.exe 1060 0.77 Хост-процесс для служб Windows Microsoft Corporation

ehmsas.exe 2872 Media Center Media Status Aggregator Service Microsoft Corporation

mobsync.exe 2584 Microsoft Sync Center Microsoft Corporation

WmiPrvSE.exe 2004 1.54 WMI Provider Host Microsoft Corporation

nvvsvc.exe 1108 NVIDIA Driver Helper Service, Version 178.13 NVIDIA Corporation

rundll32.exe 196 Хост-процесс Windows (Rundll32) Microsoft Corporation

svchost.exe 1136 Хост-процесс для служб Windows Microsoft Corporation

svchost.exe 1176 3.08 Хост-процесс для служб Windows Microsoft Corporation

svchost.exe 1224 Хост-процесс для служб Windows Microsoft Corporation

audiodg.exe 1360 Изоляция графиков аудиоустройств Windows Microsoft Corporation

svchost.exe 1256 0.77 Хост-процесс для служб Windows Microsoft Corporation

dwm.exe 2056 Диспетчер рабочего стола Microsoft Corporation

WUDFHost.exe 464 Windows Driver Foundation (WDF) - хост-процесс инфраструктуры драйверов пользовательского режима Microsoft Corporation

svchost.exe 1296 9.25 Хост-процесс для служб Windows Microsoft Corporation

taskeng.exe 1652 Обработчик планировщика заданий Microsoft Corporation

GoogleUpdate.exe 2096 Установщик Google Google Inc.

taskeng.exe 2104 Обработчик планировщика заданий Microsoft Corporation

SLsvc.exe 1428 Служба лицензирования программного обеспечения Майкрософт Microsoft Corporation

svchost.exe 1472 Хост-процесс для служб Windows Microsoft Corporation

svchost.exe 1568 Хост-процесс для служб Windows Microsoft Corporation

spoolsv.exe 1768 Диспетчер очереди печати Microsoft Corporation

svchost.exe 1796 Хост-процесс для служб Windows Microsoft Corporation

schedul2.exe 2960 Acronis Scheduler 2 Acronis

bgsvcgen.exe 2980 B's Recorder GOLD Service Library B.H.A Corporation

BlueSoleilCS.exe 3020 BlueSoleilCS Module

ekrn.exe 3128 1.54 Eset Service ESET

mysqld-nt.exe 3280

XYNTService.exe 3364

oodag.exe 3388 O&O Defrag Agent (Win32) O&O Software GmbH

svchost.exe 3524 Хост-процесс для служб Windows Microsoft Corporation

svchost.exe 3544 Хост-процесс для служб Windows Microsoft Corporation

TeamViewer_Service.exe 3568 TeamViewer Service TeamViewer GmbH

TrueImageTryStartService.exe 3592

winvnc.exe 3648 VNC server for Win32 UltraVNC

winvnc.exe 4132 3.85 VNC server for Win32 UltraVNC

svchost.exe 3764 Хост-процесс для служб Windows Microsoft Corporation

nSvcAppFlt.exe 3800 7.71 app_filter Module

nSvcIp.exe 3860 NVIDIA Corporation

wmpnetwk.exe 1132 Служба общих сетевых ресурсов проигрывателя Windows Media Microsoft Corporation

ehsched.exe 1540 Служба планировщика Windows Media Center Microsoft Corporation

BsHelpCS.exe 2952 BsHelpCS Module

ehrecvr.exe 4416 Служба ресивера Windows Media Center Microsoft Corporation

SearchIndexer.exe 5108 Индексатор службы Microsoft Windows Search Microsoft Corporation

lsass.exe 912 Процесс локального администратора безопасности Microsoft Corporation

lsm.exe 920 Служба диспетчера локальных сеансов Microsoft Corporation

csrss.exe 864 Процесс исполнения клиент-сервер Microsoft Corporation

winlogon.exe 1396 Программа входа в систему Windows Microsoft Corporation

explorer.exe 2172 Проводник Microsoft Corporation

MSASCui.exe 2272 0.77 Windows Defender User Interface Microsoft Corporation

MGSysCtrl.exe 2308 0.77 System Control Manager MSI

rundll32.exe 2352 Хост-процесс Windows (Rundll32) Microsoft Corporation

RtHDVCpl.exe 2372 HD Audio Control Panel Realtek Semiconductor

BtTray.exe 2388 BlueSoleil Bttray

TrueImageMonitor.exe 2396 Acronis True Image Monitor Acronis

TimounterMonitor.exe 2456 Monitor for Acronis True Image Backup Archive Explorer Acronis

schedhlp.exe 2508 Acronis Scheduler Helper Acronis

egui.exe 2776 Eset GUI ESET

sidebar.exe 2784 Боковая панель Windows Microsoft Corporation

sidebar.exe 2592 Боковая панель Windows Microsoft Corporation

ehtray.exe 2792 Media Center Tray Applet Microsoft Corporation

wmpnscfg.exe 2800 Приложение конфигурации службы общих сетевых ресурсов проигрывателя Windows Media Microsoft Corporation

notepad.exe 5668 Блокнот Microsoft Corporation

MpCmdRun.exe 3920 Windows Defender Command Line Utility Microsoft Corporation

WinRAR.exe 5676 WinRAR archiver Alexander Roshal

procexp.exe 1996 9.25 Sysinternals Process Explorer Sysinternals - www.sysinternals.com

uTorrent.exe 12 11.56 µTorrent BitTorrent, Inc.

Process: uTorrent.exe Pid: 12

Name Description Company Name Version

ADVAPI32.dll Расширенная библиотека API Windows 32 Microsoft Corporation 6.0.6001.18000


CLBCatQ.DLL COM+ Configuration Catalog Microsoft Corporation 2001.12.6931.18000

COMCTL32.dll Библиотека элементов управления взаимодействия с пользователем Microsoft Corporation 6.10.6001.18000

comdlg32.dll Библиотека общих диалоговых окон Microsoft Corporation 6.0.6001.18000

dhcpcsvc.DLL Служба DHCP-клиента Microsoft Corporation 6.0.6001.18000

dhcpcsvc6.DLL Клиент DHCPv6 Microsoft Corporation 6.0.6001.18000

DnsApi.dll Динамическая библиотека API DNS-клиента Microsoft Corporation 6.0.6001.18000

FirewallAPI.dll API брандмауэра Windows Microsoft Corporation 6.0.6001.18000

GDI32.dll GDI Client DLL Microsoft Corporation 6.0.6001.18159

IMM32.DLL Multi-User Windows IMM32 API Client DLL Microsoft Corporation 6.0.6001.18000

Iphlpapi.dll IP Helper API Microsoft Corporation 6.0.6001.18000

kernel32.dll Библиотека клиента Windows NT BASE API Microsoft Corporation 6.0.6001.18000



LPK.DLL Language Pack Microsoft Corporation 6.0.6001.18000

MSCTF.dll Серверная библиотека MSCTF Microsoft Corporation 6.0.6001.18000

msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.0.6001.18000

mswsock.dll Расширение поставщика службы API Microsoft Windows Sockets 2.0 Microsoft Corporation 6.0.6001.18000

napinsp.dll Поставщик оболочки совместимости для имен электронной почты Microsoft Corporation 6.0.6001.18000

NLAapi.dll Network Location Awareness 2 Microsoft Corporation 6.0.6001.18000

npmproxy.dll Network List Manager Proxy Microsoft Corporation 6.0.6000.16386

NSI.dll NSI User-mode interface DLL Microsoft Corporation 6.0.6001.18000

ntdll.dll Системная библиотека NT Microsoft Corporation 6.0.6001.18000


ole32.dll Microsoft OLE для Windows Microsoft Corporation 6.0.6001.18000

oleaut32.dll Microsoft Corporation 6.0.6001.18000

pnrpnsp.dll Поставщик пространства имен PNRP Microsoft Corporation 6.0.6001.18000

PSAPI.DLL Process Status Helper Microsoft Corporation 6.0.6000.16386

rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 6.0.6000.16386

RPCRT4.dll Библиотека удаленного вызова процедур Microsoft Corporation 6.0.6001.18051

rsaenh.dll Microsoft Enhanced Cryptographic Provider Microsoft Corporation 6.0.6001.18000

Secur32.dll Security Support Provider Interface Microsoft Corporation 6.0.6001.18000

SHELL32.dll Общая библиотека оболочки Windows Microsoft Corporation 6.0.6001.18167

shfolder.dll Shell Folder Service Microsoft Corporation 6.0.6000.16386

SHLWAPI.dll Библиотека небольших программ оболочки Microsoft Corporation 6.0.6001.18000

SXS.DLL Fusion 2.5 Microsoft Corporation 6.0.6001.18000

USER32.dll Многопользовательская библиотека клиента USER API Windows Microsoft Corporation 6.0.6001.18000

USERENV.dll Userenv Microsoft Corporation 6.0.6001.18000

USP10.dll Uniscribe Unicode script processor Microsoft Corporation 1.626.6001.18000

uTorrent.exe µTorrent BitTorrent, Inc.

uxtheme.dll Библиотека тем UxTheme (Microsoft) Microsoft Corporation 6.0.6001.18000

VERSION.dll Version Checking and File Installation Libraries Microsoft Corporation 6.0.6001.18000

WINNSI.DLL Network Store Information RPC interface Microsoft Corporation 6.0.6001.18000

winrnr.dll LDAP RnR Provider DLL Microsoft Corporation 6.0.6000.16386

WLDAP32.dll Win32 LDAP API DLL Microsoft Corporation 6.0.6001.18000

WS2_32.dll 32-разрядная библиотека Windows Socket 2.0 Microsoft Corporation 6.0.6001.18000

wship6.dll Библиотека DLL помощника Winsock2 (TL/IPv6) Microsoft Corporation 6.0.6001.18000

wshtcpip.dll Библиотека DLL помощника службы Winsock2 (TL/IPv4) Microsoft Corporation 6.0.6001.18000

What's wrong with my system (or utorrent)? Please help!

Added after half of an hour: I have probably found the reason of such strange utorrent behavior - thanks to this forum! I've read about NVIDIA Firewall & utorrent have problems "living" together, but I also knew, that I don't have this firewall! But I have NVIDIA built-in LAN. So I checked it's properties and found that the FirstPacket technology was ENABLED (as recomended by NVIDIA), After turning off this feature now it's possible to utorrent run for half of an hour without crashing. Hope it woun't crash AT ALL - will see! Hope this info will be helpful...

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