"Utorrent has crashed. Unable to generate crash dump" Help please!

[Lozzenge87]

Hi.

I get this error every time one of my torrents begins to download, i'm pretty sure this can be any torrent, it doesn't matter which. I've tried clean un-installing the program, (removing the folder from Users/xxxx/Appdata too), and then re-installing, and this has actually fixed the problem for a little while, but after a few minutes, the crash returns.

I am running the latest version of Utorrent and have run a series of anti-spyware/ malware software and AVG virus scan and they have found no problems.

Any help would be greatly appreciated!

Here is my HijackThis log:

Logfile of HijackThis v1.99.1

Scan saved at 18:19:31, on 28/03/2009

Platform: Unknown Windows (WinNT 6.00.1905 SP1)

MSIE: Internet Explorer v7.00 (7.00.6001.18000)

Running processes:

C:\Windows\system32\Dwm.exe

C:\Windows\system32\taskeng.exe

C:\Windows\Explorer.EXE

C:\Program Files\Microsoft IntelliType Pro\itype.exe

C:\Program Files\Microsoft IntelliPoint\ipoint.exe

C:\Program Files\AVG\AVG8\avgtray.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\Portrait Displays\HP My Display\dthtml.exe

C:\Windows\System32\rundll32.exe

C:\Windows\ehome\ehtray.exe

C:\Program Files\Microsoft IntelliType Pro\dpupdchk.exe

C:\Windows\ehome\ehmsas.exe

C:\Program Files\Common Files\Portrait Displays\Shared\HookManager.exe

C:\Program Files\Windows Media Player\wmpnscfg.exe

C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe

C:\Windows\system32\wuauclt.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Windows Media Player\wmplayer.exe

C:\Users\Loz\Desktop\Maintenance\procexp.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Users\Loz\Desktop\Maintenance\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll

O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)

O4 - HKLM\..\Run: [MSConfig] "C:\Windows\system32\msconfig.exe" /auto

O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"

O4 - HKLM\..\Run: [intelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"

O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [DT HPW] C:\Program Files\Portrait Displays\HP My Display\DTHtml.exe -startup_folder

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe

O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm

O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O10 - Unknown file in Winsock LSP: c:\windows\system32\nlaapi.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\napinsp.dll

O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll

O11 - Options group: [iNTERNATIONAL] International*

O13 - Gopher Prefix:

O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll

O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL

O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O20 - AppInit_DLLs: avgrsstx.dll

O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe

O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

O23 - Service: @%SystemRoot%\ehome\ehstart.dll,-101 (ehstart) - Unknown owner - %windir%\system32\svchost.exe (file missing)

O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe

O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - %windir%\system32\svchost.exe (file missing)

O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - %windir%\system32\svchost.exe (file missing)

O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - %ProgramFiles%\Windows Media Player\wmpnetwk.exe (file missing)

--------------------------------------------------------------------------

Here is the Process Explorer log with DLL mode enabled on Utorrent.exe:

Process PID CPU Description Company Name

System Idle Process 0 98.27

csrss.exe 504

wininit.exe 564

services.exe 608

svchost.exe 796

ehmsas.exe 2212 Media Center Media Status Aggregator Service Microsoft Corporation

nvvsvc.exe 872

rundll32.exe 1596

svchost.exe 904

svchost.exe 976

svchost.exe 1012

audiodg.exe 1144

svchost.exe 1040

dwm.exe 376 0.77 Desktop Window Manager Microsoft Corporation

svchost.exe 1060

taskeng.exe 484 Task Scheduler Engine Microsoft Corporation

InputPersonalization.exe 4532 Input Personalization Server Microsoft Corporation

taskeng.exe 760

wuauclt.exe 4884 Windows Update Automatic Updates Microsoft Corporation

SLsvc.exe 1176

svchost.exe 1224

svchost.exe 1332

spoolsv.exe 1696

svchost.exe 1756

avgwdsvc.exe 2592

avgrsx.exe 3384

avgnsx.exe 3392

svchost.exe 2808

svchost.exe 2852

svchost.exe 2896

SearchIndexer.exe 2960

avgemc.exe 3348

avgcsrvx.exe 3556

alg.exe 3948

wmpnetwk.exe 4072

usnsvc.exe 4144

lsass.exe 620

lsm.exe 632

csrss.exe 576

winlogon.exe 852

explorer.exe 12 Windows Explorer Microsoft Corporation

itype.exe 444 IType.exe Microsoft Corporation

ipoint.exe 472 IPoint.exe Microsoft Corporation

avgtray.exe 480 AVG Tray Monitor AVG Technologies CZ, s.r.o.

jusched.exe 1316 Java Platform SE binary Sun Microsystems, Inc.

dthtml.exe 2060 HP My Display Portrait Displays, Inc

rundll32.exe 2108 Windows host process (Rundll32) Microsoft Corporation

ehtray.exe 2140 Media Center Tray Applet Microsoft Corporation

wmpnscfg.exe 4012 Windows Media Player Network Sharing Service Configuration Application Microsoft Corporation

firefox.exe 5636 Firefox Mozilla Corporation

wmplayer.exe 4876 Windows Media Player Microsoft Corporation

procexp.exe 1396 Sysinternals Process Explorer Sysinternals - www.sysinternals.com

uTorrent.exe 1984 µTorrent BitTorrent, Inc.

notepad.exe 5136

Process: uTorrent.exe Pid: 1984

Name Description Company Name Version

ADVAPI32.dll Advanced Windows 32 Base API Microsoft Corporation 6.0.6001.18000

CLBCatQ.DLL COM+ Configuration Catalog Microsoft Corporation 2001.12.6931.18000

COMCTL32.dll User Experience Controls Library Microsoft Corporation 6.10.6001.18000

comctl32.dll.mui User Experience Controls Library Microsoft Corporation 6.10.6001.18000

comdlg32.dll Common Dialogs DLL Microsoft Corporation 6.0.6001.18000

DBGHELP.DLL Windows Image Helper Microsoft Corporation 6.0.6001.18000

dhcpcsvc.DLL DHCP Client Service Microsoft Corporation 6.0.6001.18000

dhcpcsvc6.DLL DHCPv6 Client Microsoft Corporation 6.0.6001.18000

DnsApi.dll DNS Client API DLL Microsoft Corporation 6.0.6001.18000

DUser.dll Windows DirectUser Engine Microsoft Corporation 6.0.6001.18000

duser.dll.mui Windows DirectUser Engine Microsoft Corporation 6.0.6000.16386

FirewallAPI.dll Windows Firewall API Microsoft Corporation 6.0.6001.18000

GDI32.dll GDI Client DLL Microsoft Corporation 6.0.6001.18159

imageres.dll Windows Image Resource Microsoft Corporation 6.0.6000.16386

imageres.dll.mui Windows Image Resource Microsoft Corporation 6.0.6000.16386

IMM32.DLL Multi-User Windows IMM32 API Client DLL Microsoft Corporation 6.0.6001.18000

Iphlpapi.dll IP Helper API Microsoft Corporation 6.0.6001.18000

kernel32.dll Windows NT BASE API Client DLL Microsoft Corporation 6.0.6001.18000

locale.nls

locale.nls

LPK.DLL Language Pack Microsoft Corporation 6.0.6001.18000

mdnsNSP.dll Bonjour Namespace Provider Apple Inc. 1.0.5.11

MPR.dll Multiple Provider Router DLL Microsoft Corporation 6.0.6001.18000

MSCTF.dll MSCTF Server DLL Microsoft Corporation 6.0.6001.18000

msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.0.6001.18000

mswsock.dll Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation 6.0.6001.18000

napinsp.dll E-mail Naming Shim Provider Microsoft Corporation 6.0.6001.18000

NLAapi.dll Network Location Awareness 2 Microsoft Corporation 6.0.6001.18000

npmproxy.dll Network List Manager Proxy Microsoft Corporation 6.0.6000.16386

NSI.dll NSI User-mode interface DLL Microsoft Corporation 6.0.6001.18000

ntdll.dll NT Layer DLL Microsoft Corporation 6.0.6001.18000

nvLsp.dll NVIDIA IAM LSP NVIDIA 2.2.0.6793

nwprovau.dll Client Service for NetWare Provider and Authentication Package DLL Microsoft Corporation 5.1.2600.3015

ole32.dll Microsoft OLE for Windows Microsoft Corporation 6.0.6001.18000

oleaut32.dll Microsoft Corporation 6.0.6001.18000

pnrpnsp.dll PNRP Name Space Provider Microsoft Corporation 6.0.6001.18000

PSAPI.DLL Process Status Helper Microsoft Corporation 6.0.6000.16386

R000000000009.clb

rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 6.0.6000.16386

RPCRT4.dll Remote Procedure Call Runtime Microsoft Corporation 6.0.6001.18051

rsaenh.dll Microsoft Enhanced Cryptographic Provider Microsoft Corporation 6.0.6001.18000

Secur32.dll Security Support Provider Interface Microsoft Corporation 6.0.6001.18000

SHELL32.dll Windows Shell Common Dll Microsoft Corporation 6.0.6001.18167

shfolder.dll Shell Folder Service Microsoft Corporation 6.0.6000.16386

SHLWAPI.dll Shell Light-weight Utility Library Microsoft Corporation 6.0.6001.18000

USER32.dll Multi-User Windows USER API Client DLL Microsoft Corporation 6.0.6001.18000

USERENV.dll Userenv Microsoft Corporation 6.0.6001.18000

USP10.dll Uniscribe Unicode script processor Microsoft Corporation 1.626.6001.18000

uTorrent.exe µTorrent BitTorrent, Inc. 1.8.2.14458

uxtheme.dll Microsoft UxTheme Library Microsoft Corporation 6.0.6001.18000

VERSION.dll Version Checking and File Installation Libraries Microsoft Corporation 6.0.6001.18000

WINNSI.DLL Network Store Information RPC interface Microsoft Corporation 6.0.6001.18000

winrnr.dll LDAP RnR Provider DLL Microsoft Corporation 6.0.6000.16386

WLDAP32.dll Win32 LDAP API DLL Microsoft Corporation 6.0.6001.18000

WS2_32.dll Windows Socket 2.0 32-Bit DLL Microsoft Corporation 6.0.6001.18000

wship6.dll Winsock2 Helper DLL (TL/IPv6) Microsoft Corporation 6.0.6001.18000

wshtcpip.dll Winsock2 Helper DLL (TL/IPv4) Microsoft Corporation 6.0.6001.18000

[GTHK]

nvLsp.dll NVIDIA IAM LSP NVIDIA 2.2.0.6793

That's nVidias broken firewall, uninstall it (I think it's something like Forceware Network Manager in control panel). Also make sure µTorrent is up to date.

[Switeck]

SearchIndexer.exe can also cause Access Denied errors unless limited or disabled.

[BX]

Uninstall Nvidia Network Manager Software. Your connection works fine without it too.

Also, try to set your downloaded files location and .torent files location to another folder (preferably not anywhere in /users/ folder).