Gnomestone Posted July 19, 2009 Report Share Posted July 19, 2009 Full error: The requested operation cannot be performed on a file with a user-mapped section openI posted the log in the thread on the "Found Bugs" forum, but haven't gotten any responses, so I want to post it in this forum because it's much more active. I get this error all the time and then I have to keep force starting the torrent, I get the error about every minute and it stops the torrent so I have to start it again and babysit it until it finishes.Here is my HijackThis log.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 6:02:10 PM, on 7/19/2009Platform: Windows Vista SP2 (WinNT 6.00.1906)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exeC:\Program Files (x86)\uTorrent\uTorrent.exeC:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exeC:\Program Files (x86)\PictureMover\Bin\PictureMover.exeC:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exeC:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exeC:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exeC:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exeC:\Program Files (x86)\HP\HP Software Update\hpwuSchd2.exeC:\Program Files (x86)\Webroot\WebrootSecurity\SpySweeperUI.exeC:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exeC:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exeC:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exeC:\Program Files (x86)\Mozilla Firefox\firefox.exeC:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=93&bd=Pavilion&pf=cndtR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=93&bd=Pavilion&pf=cndtR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=93&bd=Pavilion&pf=cndtR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=93&bd=Pavilion&pf=cndtR0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htmR0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dllF2 - REG:system.ini: UserInit=userinit.exeO1 - Hosts: ::1 localhostO2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dllO2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files (x86)\AskBarDis\bar\bin\askBar.dllO2 - BHO: Microsoft Live Search Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0552.0\msneshellx.dllO2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dllO3 - Toolbar: Microsoft Live Search Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0552.0\msneshellx.dllO3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dllO3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files (x86)\AskBarDis\bar\bin\askBar.dllO4 - HKLM\..\Run: [hpsysdrv] "c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe"O4 - HKLM\..\Run: [startCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRunO4 - HKLM\..\Run: [HP Health Check Scheduler] "c:\Program Files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe"O4 - HKLM\..\Run: [updateP2GoShortCut] "c:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"O4 - HKLM\..\Run: [updateLBPShortCut] "c:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"O4 - HKLM\..\Run: [updatePDIRShortCut] "c:\Program Files (x86)\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"O4 - HKLM\..\Run: [updatePSTShortCut] "c:\Program Files (x86)\CyberLink\CyberLink DVD Suite Deluxe\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\CyberLink DVD Suite Deluxe" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"O4 - HKLM\..\Run: [TSMAgent] "c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe"O4 - HKLM\..\Run: [CLMLServer for HP TouchSmart] "c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe"O4 - HKLM\..\Run: [DVDAgent] "c:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe"O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe"O4 - HKLM\..\Run: [Microsoft Default Manager] "c:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resumeO4 - HKLM\..\Run: [hpqSRMon] "C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe"O4 - HKLM\..\Run: [spySweeper] "C:\Program Files (x86)\Webroot\WebrootSecurity\SpySweeperUI.exe" /startintrayO4 - HKCU\..\Run: [sidebar] "C:\Program Files\Windows Sidebar\sidebar.exe" /autoRunO4 - HKCU\..\Run: [HPADVISOR] "c:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe" autorun=AUTORUNO4 - HKCU\..\Run: [uTorrent] "C:\Program Files (x86)\uTorrent\uTorrent.exe"O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exeO4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exeO4 - Global Startup: PictureMover.lnk = C:\Program Files (x86)\PictureMover\Bin\PictureMover.exeO9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dllO13 - Gopher Prefix: O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://www.systemrequirementslab.com/srl_bin/sysreqlab_srl.cabO23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)O23 - Service: ASKUpgrade - Unknown owner - C:\Program Files (x86)\AskBarDis\bar\bin\ASKUpgrade.exeO23 - Service: Ati External Event Utility - Unknown owner - C:\Windows\system32\Ati2evxx.exe (file missing)O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\HP Games\HP Game Console\GameConsoleService.exeO23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exeO23 - Service: HP Easy Backup Button Service (HPBtnSrv) - Unknown owner - C:\Program Files (x86)\Hewlett-Packard\HP Easy Backup\HPBtnSrv.exeO23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exeO23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: Norton Internet Security - Unknown owner - C:\Program Files (x86)\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe (file missing)O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (www.webroot.com) - C:\Program Files (x86)\Webroot\WebrootSecurity\SpySweeper.exeO23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files (x86)\Webroot\WebrootSecurity\WRConsumerService.exe--End of file - 10200 bytes Link to comment Share on other sites More sharing options...
DreadWingKnight Posted July 19, 2009 Report Share Posted July 19, 2009 Try without spysweeper installed temporarily. Link to comment Share on other sites More sharing options...
Gnomestone Posted July 22, 2009 Author Report Share Posted July 22, 2009 Alright I fixed the user-mapped section open error. Before I get into anything else, I'll tell you how I fixed it. Webroot has 4 critical shields, when you turn gamer mode on, it turns 3 of 4 critical shields off. The one that it doesn't turn off is "Execution Shield". There is an option that you can check saying "Turn Execution Shield off when you turn Gamer Mode on". I check the box, everytime I download torrents, I turn gamer mode on and I haven't gotten the error since.Ironically enough, I have been getting a new error saying "The process cannot access the file because it's being used by another process". This error occurs less often then the user-mapped section open error. I am able to force start it to continue the torrent. If you have any information on this error please let me know. Link to comment Share on other sites More sharing options...
DreadWingKnight Posted July 22, 2009 Report Share Posted July 22, 2009 In use by another process errors are usually caused by indexers Link to comment Share on other sites More sharing options...
Gnomestone Posted July 22, 2009 Author Report Share Posted July 22, 2009 What exactly are indexers? Do you notice any indexers in the log I posted? Anyway this error occurs far less often than the other one and is far less annoying. Still, I am a bit curious about it. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.