all queuing torrents, queuing torrents gone after restarting utorrent

[newguy1]

It has happened several times. I was downloading like 30 files, some complete and some are not. Some files go into inactive mod and wait to download. Then I restart the computer and all inactive files were gone. Many files are incomplete, queuing, waiting. Now in utorrent they are gone so I have to download the .torrent file again. Any idea why?

Thanks

[DreadWingKnight]

Because something on your system isn't playing nice.

Post a hijackthis log please.

[newguy1]

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 9:12:38 PM, on 7/19/2009

Platform: Windows 2003 SP2 (WinNT 5.02.3790)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\FileZilla Server\FileZilla Server.exe

C:\Program Files\LogMeIn\x86\RaMaint.exe

C:\Program Files\LogMeIn\x86\LogMeIn.exe

C:\Program Files\LogMeIn\x86\LMIGuardian.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\LogMeIn\x86\LogMeInSystray.exe

C:\Program Files\LogMeIn\x86\LMIGuardian.exe

C:\WINDOWS\RTHDCPL.EXE

C:\Program Files\Ad Muncher\AdMunch.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Internet Download Manager\IDMan.exe

C:\Program Files\Windows Desktop Search\WindowsSearch.exe

C:\Program Files\Internet Download Manager\IEMonitor.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\rdpclip.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\LogMeIn\x86\LogMeInSystray.exe

C:\WINDOWS\RTHDCPL.EXE

C:\Program Files\Ad Muncher\AdMunch.exe

C:\Program Files\LogMeIn\x86\LMIGuardian.exe

C:\Program Files\FileZilla Server\FileZilla Server Interface.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Internet Download Manager\IDMan.exe

C:\Program Files\uTorrent\uTorrent.exe

C:\Program Files\Windows Desktop Search\WindowsSearch.exe

C:\Program Files\Internet Download Manager\IEMonitor.exe

C:\Program Files\EyePartner\TikiLive\caster.exe

C:\Documents and Settings\Administrator\Desktop\VirtualDub-1.9.3\VirtualDub.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\rdpclip.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\LogMeIn\x86\LogMeInSystray.exe

C:\WINDOWS\RTHDCPL.EXE

C:\Program Files\Ad Muncher\AdMunch.exe

C:\Program Files\FileZilla Server\FileZilla Server Interface.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Internet Download Manager\IDMan.exe

C:\Program Files\LogMeIn\x86\LMIGuardian.exe

C:\Program Files\uTorrent\uTorrent.exe

C:\Program Files\Windows Desktop Search\WindowsSearch.exe

C:\Program Files\Internet Download Manager\IEMonitor.exe

C:\Program Files\GiantRaider\GiantRaider.exe

C:\PROGRA~1\FREEDO~1\fdm.exe

C:\Program Files\WebcamMax\WebcamMax.exe

C:\Program Files\GiantRaider\GiantRaider.exe

C:\Program Files\LogMeIn\x86\LogMeIn.exe

C:\Program Files\LogMeIn\x86\LMIGuardian.exe

C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Program Files\uTorrent\uTorrent.exe

C:\Program Files\Deluge\Deluge-Python\deluge.exe

C:\Program Files\Deluge\Deluge-Python\deluged.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://shdoclc.dll/hardAdmin.htm

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://shdoclc.dll/hardAdmin.htm

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://update.microsoft.com/

O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll

O2 - BHO: Mega Manager IE Click Monitor - {bf00e119-21a3-4fd1-b178-3b8537e75c92} - C:\Program Files\Megaupload\Mega Manager\MegaIEMn.dll

O2 - BHO: FDMIECookiesBHO Class - {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - C:\Program Files\Free Download Manager\iefdm2.dll

O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\x86\LogMeInSystray.exe"

O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [Ad Muncher] C:\Program Files\Ad Muncher\AdMunch.exe /bt

O4 - HKLM\..\Run: [FileZilla Server Interface] "C:\Program Files\FileZilla Server\FileZilla Server Interface.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [iDMan] C:\Program Files\Internet Download Manager\IDMan.exe /onboot

O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c

O4 - HKCU\..\Run: [Vidalia] "C:\Program Files\Vidalia Bundle\Vidalia\vidalia.exe"

O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"

O4 - HKUS\S-1-5-19\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs" (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'Default user')

O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe

O8 - Extra context menu item: Block frame with Ad Muncher - http://www.admuncher.com/request_will_be_intercepted_by/Ad_Muncher/browserextensions.pl?exbrowser=ie&exversion=0.4&pass=9V1J805X&id=menu_ie_frame

O8 - Extra context menu item: Block image with Ad Muncher - http://www.admuncher.com/request_will_be_intercepted_by/Ad_Muncher/browserextensions.pl?exbrowser=ie&exversion=0.4&pass=9V1J805X&id=menu_ie_image

O8 - Extra context menu item: Block link with Ad Muncher - http://www.admuncher.com/request_will_be_intercepted_by/Ad_Muncher/browserextensions.pl?exbrowser=ie&exversion=0.4&pass=9V1J805X&id=menu_ie_link

O8 - Extra context menu item: Don't filter page with Ad Muncher - http://www.admuncher.com/request_will_be_intercepted_by/Ad_Muncher/browserextensions.pl?exbrowser=ie&exversion=0.4&pass=9V1J805X&id=menu_ie_exclude

O8 - Extra context menu item: Download all links with IDM - C:\Program Files\Internet Download Manager\IEGetAll.htm

O8 - Extra context menu item: Download all with Free Download Manager - file://C:\Program Files\Free Download Manager\dlall.htm

O8 - Extra context menu item: Download FLV video content with IDM - C:\Program Files\Internet Download Manager\IEGetVL.htm

O8 - Extra context menu item: Download Link Using Mega Manager... - C:\Program Files\Megaupload\Mega Manager\mm_file.htm

O8 - Extra context menu item: Download selected with Free Download Manager - file://C:\Program Files\Free Download Manager\dlselected.htm

O8 - Extra context menu item: Download video with Free Download Manager - file://C:\Program Files\Free Download Manager\dlfvideo.htm

O8 - Extra context menu item: Download with Free Download Manager - file://C:\Program Files\Free Download Manager\dllink.htm

O8 - Extra context menu item: Download with IDM - C:\Program Files\Internet Download Manager\IEExt.htm

O8 - Extra context menu item: Report page to the Ad Muncher developers - http://www.admuncher.com/request_will_be_intercepted_by/Ad_Muncher/browserextensions.pl?exbrowser=ie&exversion=0.4&pass=9V1J805X&id=menu_ie_report

O13 - Gopher Prefix:

O15 - ESC Trusted Zone: http://runonce.msn.com

O15 - ESC Trusted Zone: http://runonce.msn.com (HKLM)

O15 - ESC Trusted Zone: http://*.windowsupdate.com (HKLM)

O16 - DPF: Justin.tv Publisher - http://www.justin.tv/plugins/justintv_publisher.CAB

O16 - DPF: LetsSync Publisher - http://letssync.com/on2latest/plugins/letssync_publisher.CAB

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{44F1CFFC-3808-47BE-9BFD-A4BB93994BA3}: NameServer = 208.98.0.7

O23 - Service: FileZilla Server FTP server (FileZilla Server) - FileZilla Project - C:\Program Files\FileZilla Server\FileZilla Server.exe

O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.exe

O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exe

--

End of file - 9197 bytes

[DreadWingKnight]

Is your system shutting down gracefully when you tell it to?

[newguy1]

I have admunber which will block all ads. Should it be an issue?

[DreadWingKnight]

It shouldn't but it may be an issue.

[newguy1]

I don't need to shut the computer down. I just need to restart utorrent and all are gone. I am testing by shutting the Admuncher down to see if it happens or not

[DreadWingKnight]

enable bt.graceful_shutdown in the advanced preferences.

[newguy1]

That is enabled by default when I installed it. Still enable now. I note if I restart utorrent and open it again within 2 seconds, it will load the downloading torrent again. But if I wait for 30 seconds, it is gone.

Anyone has this issue like this? Help please

[Sparks14]

I have the same issue. Sometimes when I reboot the entire utorrent dir is gone and other times just the contents of the folder. I'm trying to find a pattern...but it's very repeatable.

Try uninstalling the Ask Toolbar. From the Security Event Log on my PC, it looks like it is deleting files for some reason. I did see a new version 16010( I'm on 15772) just out today...so maybe that also fixes the problem.

Object Open:

Object Server: Security

Object Type: File

Object Name: C:\Documents and Settings\Administrator\Application Data\uTorrent

Handle ID: 168

Operation ID: {0,97973}

Process ID: 1764

Image File Name: C:\Program Files\AskBarDis\bar\bin\ASKUpgrade.exe

Primary User Name: XP11$

Primary Domain: WORKGROUP

Primary Logon ID: (0x0,0x3E7)

Client User Name: -

Client Domain: -

Client Logon ID: -

Accesses: DELETE

SYNCHRONIZE

Object Open:

Object Server: Security

Object Type: File

Object Name: C:\Documents and Settings\Administrator\Application Data\uTorrent\settings.dat

Handle ID: 188

Operation ID: {0,97907}

Process ID: 1764

Image File Name: C:\Program Files\AskBarDis\bar\bin\ASKUpgrade.exe

Primary User Name: XP11$

Primary Domain: WORKGROUP

Primary Logon ID: (0x0,0x3E7)

Client User Name: -

Client Domain: -

Client Logon ID: -

Accesses: DELETE

ReadAttributes

Privileges: -

Restricted Sid Count: 0