Jump to content

uTorrent is not responding (out of memory) !

ucraina

By ucraina
in Troubleshooting

Recommended Posts

ucraina Newbie

ucraina

Posted
Posted

hello guys, help me pls

I have used uTorrent 2.0.4.22967 with loading hundreds of torrent files for a long time.

While up/downloading nowdays, uT suddenly crashs (or not responding) with window sound

'bang'... and error message says 'out of memory....blah blah'

Just before uT crash, CPU usage remained normal and PHISICAL MEMORY was about 1GB available in Task Manager (avg. 200m memory with up/down) and Virtual Memory was also sufficient.

So I have upgraded the newest 2.2 and formatted OS, tested Memory (DDR2 2GB) with memory test program, but result was same.

my system : e6600 / 2ram /xpsp3/ KAV 2009(8.0)/ tcpip half open patch/ home router port

forwarding / NO USE firewall program (like ZoneAlarm)/

thanks !

=====================================

Dump file

http://www.zshare.net/download/849583588f589ded/

ProcessExplorer

Process PID CPU Description Company Name

System Idle Process 0 95.59

Interrupts n/a Hardware Interrupts

DPCs n/a 0.74 Deferred Procedure Calls

System 4

smss.exe 1056 Windows NT Session Manager Microsoft Corporation

csrss.exe 1124 Client Server Runtime Process Microsoft Corporation

winlogon.exe 1156 Windows NT Logon Application Microsoft Corporation

services.exe 1200 Services and Controller app Microsoft Corporation

svchost.exe 1372 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1472 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1596 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1712 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1996 Generic Host Process for Win32 Services Microsoft Corporation

avp.exe 2024

alg.exe 872 Application Layer Gateway Service Microsoft Corporation

svchost.exe 2384 Generic Host Process for Win32 Services Microsoft Corporation

lsass.exe 1212 LSA Shell (Export Version) Microsoft Corporation

explorer.exe 1836 Windows Explorer Microsoft Corporation

avp.exe 2040

ctfmon.exe 756 CTF Loader Microsoft Corporation

DTLite.exe 1096 DAEMON Tools Lite DT Soft Ltd

taskmgr.exe 1944 Windows TaskManager Microsoft Corporation

xplorer2_UC.exe 3752 xplorer² - explorer replacement ZabKat

uTorrent.exe 2704 0.74 μTorrent BitTorrent, Inc.

procexp.exe 2444 2.94 Sysinternals Process Explorer Sysinternals

mmc.exe 2176 Microsoft Management Console Microsoft Corporation

firefox.exe 2440 Firefox Mozilla Corporation

Process: Pid: 2704

Name Description Company Name Version

activeds.dll ADs Router Layer DLL Microsoft Corporation 5.01.2600.5512

adsldpc.dll ADs LDAP Provider C DLL Microsoft Corporation 5.01.2600.5512

advapi32.dll Advanced Windows 32 Base API Microsoft Corporation 5.01.2600.5755

atl.dll ATL Module for Windows XP (Unicode) Microsoft Corporation 3.05.2284.0002

c_1252.nls

clbcatq.dll Microsoft Corporation 2001.12.4414.0700

comctl32.dll User Experience Controls Library Microsoft Corporation 6.00.2900.6028

comdlg32.dll Common Dialogs DLL Microsoft Corporation 6.00.2900.5512

comres.dll Microsoft Corporation 2001.12.4414.0700

credui.dll Credential Manager User Interface Microsoft Corporation 5.01.2600.5512

crypt32.dll Crypto API32 Microsoft Corporation 5.131.2600.5512

cryptdll.dll Cryptography Manager Microsoft Corporation 5.01.2600.5512

ctype.nls

dnsapi.dll DNS Client API DLL Microsoft Corporation 5.01.2600.5625

dot3api.dll 802.3 Autoconfiguration API Microsoft Corporation 5.01.2600.5512

dot3dlg.dll 802.3 UI 도우미 Microsoft Corporation 5.01.2600.5512

eappcfg.dll Eap 피어 구성 Microsoft Corporation 5.01.2600.5512

eappprxy.dll Microsoft EAPHost Peer Client DLL Microsoft Corporation 5.01.2600.5512

gdi32.dll GDI Client DLL Microsoft Corporation 5.01.2600.5698

hnetcfg.dll Home Networking Configuration Manager Microsoft Corporation 5.01.2600.5512

imagehlp.dll Windows NT Image Helper Microsoft Corporation 5.01.2600.5512

IMEKR70.IME Microsoft IME 2003 Microsoft Corporation 7.00.8161.0000

imm32.dll Windows XP IMM32 API Client DLL Microsoft Corporation 5.01.2600.5512

index.dat

index.dat

index.dat

iphlpapi.dll IP Helper API Microsoft Corporation 5.01.2600.5512

kernel32.dll Windows NT BASE API Client DLL Microsoft Corporation 5.01.2600.5781

locale.nls

lpk.dll Language Pack Microsoft Corporation 5.01.2600.5512

mprapi.dll Windows NT MP Router Administration DLL Microsoft Corporation 5.01.2600.5512

msasn1.dll ASN.1 Runtime APIs Microsoft Corporation 5.01.2600.5875

MSCTF.dll MSCTF Server DLL Microsoft Corporation 5.01.2600.5512

MSCTFIME.IME Microsoft Text Frame Work Service IME Microsoft Corporation 5.01.2600.5512

msv1_0.dll Microsoft Authentication Package v1.0 Microsoft Corporation 5.01.2600.5834

msvcp60.dll Microsoft ® C++ Runtime Library Microsoft Corporation 6.02.3104.0000

msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.00.2600.5512

mswsock.dll Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation 5.01.2600.5625

mzvkbd.dll Mozilla 2 Virtual Keyboard Kaspersky Lab 8.00.0000.0506

mzvkbd3.dll Mozilla 3 Virtual Keyboard Kaspersky Lab 8.00.0000.0506

netapi32.dll Net Win32 API DLL Microsoft Corporation 5.01.2600.5694

netshell.dll Network Connections Shell Microsoft Corporation 5.01.2600.5512

ntdll.dll NT Layer DLL Microsoft Corporation 5.01.2600.5755

ole32.dll Microsoft OLE for Windows Microsoft Corporation 5.01.2600.6010

oleaut32.dll Microsoft Corporation 5.01.2600.5512

onex.dll IEEE 802.1X 신청자 라이브러리 Microsoft Corporation 5.01.2600.5512

psapi.dll Process Status Helper Microsoft Corporation 5.01.2600.5512

rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 5.01.2600.5512

rasapi32.dll Remote Access API Microsoft Corporation 5.01.2600.5512

rasman.dll Remote Access Connection Manager Microsoft Corporation 5.01.2600.5512

rpcrt4.dll Remote Procedure Call Runtime Microsoft Corporation 5.01.2600.6022

rsaenh.dll Microsoft Enhanced Cryptographic Provider Microsoft Corporation 5.01.2600.5507

rtutils.dll Routing Utilities Microsoft Corporation 5.01.2600.5512

samlib.dll SAM Library DLL Microsoft Corporation 5.01.2600.5512

schannel.dll TLS / SSL Security Provider Microsoft Corporation 5.01.2600.6006

secur32.dll Security Support Provider Interface Microsoft Corporation 5.01.2600.5834

sensapi.dll SENS Connectivity API DLL Microsoft Corporation 5.01.2600.5512

setupapi.dll Windows Setup API Microsoft Corporation 5.01.2600.5512

shell32.dll Windows Shell Common Dll Microsoft Corporation 6.00.2900.6018

shfolder.dll Shell Folder Service Microsoft Corporation 6.00.2900.5512

shlwapi.dll Shell Light-weight Utility Library Microsoft Corporation 6.00.2900.5912

sortkey.nls

sorttbls.nls

tapi32.dll Microsoft® Windows Telephony API Client DLL Microsoft Corporation 5.01.2600.5512

unicode.nls

urlmon.dll OLE32 Extensions for Win32 Microsoft Corporation 6.00.2900.6049

user32.dll Windows XP USER API Client DLL Microsoft Corporation 5.01.2600.5512

userenv.dll Userenv Microsoft Corporation 5.01.2600.5512

usp10.dll Uniscribe Unicode script processor Microsoft Corporation 1.420.2600.5969

uTorrent.exe μTorrent BitTorrent, Inc. 2.00.0004.22967

uxtheme.dll Microsoft UxTheme Library Microsoft Corporation 6.00.2900.5512

version.dll Version Checking and File Installation Libraries Microsoft Corporation 5.01.2600.5512

wininet.dll Internet Extensions for Win32 Microsoft Corporation 6.00.2900.6049

winmm.dll MCI API DLL Microsoft Corporation 5.01.2600.5512

winrnr.dll LDAP RnR Provider DLL Microsoft Corporation 5.01.2600.5512

winsta.dll Winstation Library Microsoft Corporation 5.01.2600.5512

wintrust.dll Microsoft Trust Verification APIs Microsoft Corporation 5.131.2600.5922

wldap32.dll Win32 LDAP API DLL Microsoft Corporation 5.01.2600.5512

ws2_32.dll Windows Socket 2.0 32-Bit DLL Microsoft Corporation 5.01.2600.5512

ws2help.dll Windows Socket 2.0 Helper for Windows NT Microsoft Corporation 5.01.2600.5512

wshtcpip.dll Windows Sockets Helper DLL Microsoft Corporation 5.01.2600.5512

wsock32.dll Windows Socket 32-Bit DLL Microsoft Corporation 5.01.2600.5512

wtsapi32.dll Windows Terminal Server SDK APIs Microsoft Corporation 5.01.2600.5512

xpsp2res.dll Service Pack 2 Messages Microsoft Corporation 5.01.2600.5512

hijackthis.log

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 오전 3:53:59, on 2011-01-09

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\DAEMON Tools Lite\DTLite.exe

C:\WINDOWS\system32\taskmgr.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\uTorrent\uTorrent.exe

C:\Documents and Settings\o_o\My Documents\ProcessExplorer\procexp.exe

C:\Program Files\HiJackThis\Trend Micro\HiJackThis\HiJackThis.exe

O2 - BHO: btorbit.com - {000123B4-9B42-4900-B3F7-F4B073EFC214} - C:\Program Files\Orbitdownloader\orbitcth.dll

O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2009\ievkbd.dll

O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2009\avp.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\DTLite.exe" -autorun

O4 - HKUS\S-1-5-19\..\Run: [ctfmon.exe] ctfmon.exe (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [ctfmon.exe] ctfmon.exe (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] ctfmon.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] ctfmon.exe (User 'Default user')

O8 - Extra context menu item: &Download by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/201

O8 - Extra context menu item: &Grab video by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/204

O8 - Extra context menu item: Do&wnload selected by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/203

O8 - Extra context menu item: Down&load all by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/202

O8 - Extra context menu item: Microsoft Excel로 내보내기(&X) - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: 웹 트래픽 감시 통계 - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2009\SCIEPlgn.dll

O9 - Extra button: 리서치 - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O18 - Protocol: about - {3050F406-98B5-11CF-BB82-00AA00BDCE0B} - C:\WINDOWS\system32\mshtml.dll

O18 - Protocol: cdl - {3DD53D40-7B8B-11D0-B013-00AA0059CE02} - C:\WINDOWS\system32\urlmon.dll

O18 - Protocol: dvd - {12D51199-0DB5-46FE-A120-47A3D7D937CC} - C:\WINDOWS\system32\msvidctl.dll

O18 - Protocol: file - {79EAC9E7-BAF9-11CE-8C82-00AA004BA90B} - C:\WINDOWS\system32\urlmon.dll

O18 - Protocol: ftp - {79EAC9E3-BAF9-11CE-8C82-00AA004BA90B} - C:\WINDOWS\system32\urlmon.dll

O18 - Protocol: gopher - {79EAC9E4-BAF9-11CE-8C82-00AA004BA90B} - C:\WINDOWS\system32\urlmon.dll

O18 - Protocol: http - {79EAC9E2-BAF9-11CE-8C82-00AA004BA90B} - C:\WINDOWS\system32\urlmon.dll

O18 - Protocol: https - {79EAC9E5-BAF9-11CE-8C82-00AA004BA90B} - C:\WINDOWS\system32\urlmon.dll

O18 - Protocol: ipp - (no CLSID) - (no file)

O18 - Protocol: its - {9D148291-B9C8-11D0-A4CC-0000F80149F6} - C:\WINDOWS\system32\itss.dll

O18 - Protocol: javascript - {3050F3B2-98B5-11CF-BB82-00AA00BDCE0B} - C:\WINDOWS\system32\mshtml.dll

O18 - Protocol: local - {79EAC9E7-BAF9-11CE-8C82-00AA004BA90B} - C:\WINDOWS\system32\urlmon.dll

O18 - Protocol: mailto - {3050F3DA-98B5-11CF-BB82-00AA00BDCE0B} - C:\WINDOWS\system32\mshtml.dll

O18 - Protocol: mhtml - {05300401-BCBC-11D0-85E3-00C04FD85AB4} - C:\WINDOWS\system32\inetcomm.dll

O18 - Protocol: mk - {79EAC9E6-BAF9-11CE-8C82-00AA004BA90B} - C:\WINDOWS\system32\urlmon.dll

O18 - Protocol: ms-its - {9D148291-B9C8-11D0-A4CC-0000F80149F6} - C:\WINDOWS\system32\itss.dll

O18 - Protocol: msdaipp - (no CLSID) - (no file)

O18 - Protocol: mso-offdap - {3D9F03FA-7A94-11D3-BE81-0050048385D1} - C:\PROGRA~1\COMMON~1\MICROS~1\WEBCOM~1\10\OWC10.DLL

O18 - Protocol: mso-offdap11 - {32505114-5902-49B2-880A-1F7738E5A384} - C:\PROGRA~1\COMMON~1\MICROS~1\WEBCOM~1\11\OWC11.DLL

O18 - Protocol: res - {3050F3BC-98B5-11CF-BB82-00AA00BDCE0B} - C:\WINDOWS\system32\mshtml.dll

O18 - Protocol: sysimage - {76E67A63-06E9-11D2-A840-006008059382} - C:\WINDOWS\system32\mshtml.dll

O18 - Protocol: tv - {CBD30858-AF45-11D2-B6D6-00C04FBBDE6E} - C:\WINDOWS\system32\msvidctl.dll

O18 - Protocol: vbscript - {3050F3B2-98B5-11CF-BB82-00AA00BDCE0B} - C:\WINDOWS\system32\mshtml.dll

O18 - Protocol: wia - {13F3EA8B-91D7-4F0A-AD76-D2853AC8BECE} - C:\WINDOWS\system32\wiascr.dll

O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1\mzvkbd.dll,C:\PROGRA~1\KASPER~1\KASPER~1\mzvkbd3.dll

O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: Kaspersky Anti-Virus (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2009\avp.exe

--

End of file - 5803 bytes

Link to comment
Share on other sites
ucraina Newbie

ucraina

Posted
  • Author
Posted

thank fo reply..

So I deleted two files of KAV's virtual keyboard, BUT same result (Besides I stopped KAV's monitoring).

Could anyone who please analyze above dump file or screenshot caught by DebugDiag program at the moment of crash ?

http://img155.imageshack.us/img155/6231/crashhanganalysis.png

http://img341.imageshack.us/img341/637/memoryanalysissummary.jpg

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

Go to topic listing
×
×
  • Create New...