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utorrent 1.6.1 crashing

pan

By pan
in Troubleshooting

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pan Newbie

pan

Posted
Posted

hy guys, utorrent keeps crashing (freezing) and i have to end the process every 10 mins and restart it, and then it all happens again.

im on:

3.2GHz pentium 4

windows xp service pack 2 32-bit

dont know motherboard chipset

avast latest version (free)

zonealarm pro 7 - note, problem persists when zonealarm is off

any suggestions?

p.s. what is this: Upload any crash dumps to webspace and link them

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tommynomad Newbie

tommynomad

Posted
Posted

Hi. I'm on my third version of uTorrent and loving it: easily the best client out there. Thanks for continuing to support and develop such a great product.

But today, it suddenly started crashing (like after 1-2 seconds of runtime). It offered me the chance to send a crashdump to the developers and then said "uTorrent will now restart." Then it crashed again and I got the same message. This happened both when the cache was set automatically and when I overrode and set it to the default (32MB) and higher (1024MB).

Here's what I know:

Processor: Celeron ® 2.60GHz, 504MB RAM

Operating system: XP Pro Version 2002 (with Service Pack 2)

Motherboard chipset (if you know it): I don't: tell me where to look, please.

Antivirus Software: VirusChaser (it's an in-house app my uni uses)

Firewall Software: none

I tried to find a place at webspace to upload files, to no avail. I sent crashdump files to sendspace at the following addresses:

http://www.sendspace.com/file/3otwvn

http://www.sendspace.com/file/7uqra9

Once again, I should point out that uTorrent has worked brilliantly to this point, and no changes of any kind were made to my system prior to the crashes starting. This tells me (though I am hardly a tech) that none of my other apps (the only processes I ever have running concurrently are taskmgr, explorer, firefox) are the cause.

I appreciate anything you can tell me to get this running again.

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tommynomad Newbie

tommynomad

Posted
Posted

Your request is my command!

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Logfile of HijackThis v1.99.1

Scan saved at 오후 3:56:07, on 2007-05-28

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\WINDOWS\system32\npkcmsvc.exe

C:\WINDOWS\system32\settecalphadisc.exe

C:\WINDOWS\system32\igfxtray.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\wscntfy.exe

C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe

C:\Program Files\HP\hpcoretech\hpcmpmgr.exe

C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe

C:\Program Files\ZyDAS Technology Corporation\ZyDAS_802.11g_Utility\ZDWlan.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\KT\ConnectionManager\ConnectionManager.exe

C:\Program Files\KT\ConnectionManager\RUNNSP.EXE

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\WinRAR\WinRAR.exe

C:\Documents and Settings\tom\My Documents\HijackThis.exe

C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll

O4 - HKLM\..\Run: [iMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32

O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC

O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName

O4 - HKLM\..\Run: [imekrmig7.0] "C:\Program Files\Common Files\Microsoft Shared\IME\IMKR7\IMEKRMIG.EXE"

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe

O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"

O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [iMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE

O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [bgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"

O4 - HKCU\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033

O8 - Extra context menu item: Microsoft Excel로 내보내기(&X) - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java 콘솔 - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll

O9 - Extra button: 리서치 - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O15 - Trusted Zone: http://*.bankpay.or.kr

O15 - Trusted Zone: http://*.yessign.or.kr

O16 - DPF: {042D97DD-E197-411A-8298-6EE85F1C1421} (mkdsfwCtrl Class) - http://ahnlabdownload.nefficient.co.kr/asp/cab/mkdsfw.cab

O16 - DPF: {05F82D57-462B-4E84-97C6-E808B0670EAF} (XAgntRun Control) - http://134.75.122.24:8000/apc/apcweb/XAgntRun.cab

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {20BBA18F-5BC8-47B5-8FC9-5DFCA8E56A4B} (XacsPop Control) - https://mpi.dacom.net/XMPI/js/XacsPop.cab

O16 - DPF: {286A75C3-11FB-4FB4-AC4A-4DD1B0750050} (INISAFEWeb6 V6 Class) - http://banking.nonghyup.com/plugin/client/INIS.cab

O16 - DPF: {39461460-2552-4D51-A062-3AB6A7B902E9} (INISAFE Updater Control) - http://www.*****bank.co.kr/shttp/INIS70.cab

O16 - DPF: {39FC0CF9-86F3-4502-B773-D16706EDEC83} (SCSK Control) - http://www.*****bank.co.kr/resource/SCSK4.cab

O16 - DPF: {3D17B84E-BCB2-49E0-B7CC-6732425B2A7F} (Qubi Install Control) - http://local.qubi.com/activex/Install.CAB

O16 - DPF: {42E8651D-C437-4203-93F5-24E20C2C4465} (KvpVCardCtl Control) - https://www.******.co.kr/kvpfiles/****CreditCard.cab

O16 - DPF: {46681002-27E5-4759-8200-E7097D1C3CDD} (SKCrypAX Control) - http://img.emart.co.kr/front/WebRoot/common/ocx/SKCrypAX.cab

O16 - DPF: {48ECCD73-123C-4C25-A64C-76E8E8A30CAF} (XPayMPIOCX Control) - http://mpi.dacom.net/XPayMPI/Xecure_LiveUpdate_XPayMPIOCX.cab

O16 - DPF: {50640DA2-6367-400D-9B77-18F6969F1D47} (WebPriKTF Control) - http://www.ktf****card.com/web_prt/WebPri_KTF.cab

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1173152436453

O16 - DPF: {65F474EB-B86A-465A-BE5E-0447CB2C6C1C} (AnycallMusicLauncher Control) - http://anycallmusic.mylisten.com/AnycallMusic/AnycallMusicLauncher.cab

O16 - DPF: {66187807-9773-4306-B46E-80D8169F605F} (PointroF.ActX) - https://www.pointro.com/plugin/PointroF.CAB

O16 - DPF: {6FE760D3-7851-4879-8838-62D9881D7177} (IniMasHandler Class) - http://emailweb.sktelecom.com/inimas/autocontroll/IniMasPlugin.cab

O16 - DPF: {7E9FDB80-5316-11D4-B02C-00C04F0CD404} (XecureWeb 4.0 Client Control) - http://download.co.kr/Published/XecureWeb/v7.2.0.2/xw_install.cab

O16 - DPF: {9FC84F7D-D177-4A75-A7BB-429DA5BD0A3E} (SG_CAppAtx Control) - http://download.signgate.com/download/common/ews/release/ewsinstaller.cab

O16 - DPF: {A1832535-5218-42F9-8959-19E2BCABFABF} (INIwallet50 Control) - https://plugin.inicis.com/wallet50/INIwallet50.cab

O16 - DPF: {A1D886C6-4039-4451-97A9-515F5BE5D4C2} (mkdplusCtrl Class) - http://ahnlabdownload.nefficient.co.kr/asp/cab/mkdplus.cab

O16 - DPF: {A2A4336A-E49E-44E8-B152-E98E841CFA24} (Chzero ZeroMap Update Control) - http://gisweb4.chzero.com/zeromap/ZeroMapUpdate.cab

O16 - DPF: {A56A1518-A259-4109-98B3-06A30F09AB1B} (JXMailViewer Control) - http://www.ktf*****card.com/download/cyberbillSecure/JXmailActiveX.cab

O16 - DPF: {A9F090E5-FC80-4772-AFEE-D102AB6E77D6} (IssacWebProCMS Class) - http://pgdownload.dacom.net/dacom/IssacWebProCMS_3_1_0_1.cab

O16 - DPF: {B0A75875-3622-48BA-B5FF-45AD77AC2D0E} (BankPayEFTCtrl Control) - http://www.******.or.kr/BankPayEFT.cab

O16 - DPF: {B7F6F3B0-F5D3-4C9D-A610-1619059CF55A} (ClickPopWeb Control) - http://activexdown.paran.com/paranactivex/data/ClickPop2.cab

O16 - DPF: {BBB0FC2D-1D95-45CA-BDCF-03B53F247FCC} (EwsLoader Class) -

O16 - DPF: {BCEF5CDE-BAD4-4532-A30B-9D16D502DE69} (BugsInstallEx Control) - http://install.bugs.co.kr/install/BugsInstallerEx.cab

O16 - DPF: {C1143E84-B2B1-473B-9F20-E62DD754FCAF} (VineTransfer Control) - http://www.*****bank.co.kr/common/****Transfer.cab

O16 - DPF: {D4681BF4-A927-4774-A207-1CF61BC1992E} (TrustedSite Control) - http://www.******.or.kr/TrustedSiteCtrl.cab

O16 - DPF: {D6FCA8ED-4715-43DE-9BD2-2789778A5B09} (NPKCX Control) - http://update.nprotect.net/keycrypt/kftc/npkcx_vista.cab

O16 - DPF: {DC4207CE-C03E-4449-ACB1-032CA4137053} (Npz Control) - http://update.nprotect.net/nprotect2006/keb/npz.cab

O16 - DPF: {E78928A6-3D2A-4BF7-A100-F3FBAA351B49} (KvpIspCtlD Control) - https://www.*******.co.kr/kvpfiles/KVPISPCTLD.cab

O16 - DPF: {E831AA9C-C980-4F16-B252-09AAF40D0E9B} (Kdfense9 Control) - http://kings.cachenet.com/kdfx218/kbstar/kdfense9.cab

O16 - DPF: {F4A1D5E2-AF49-47A7-A945-23038106F3A4} (Pandora_SetUp Control) - http://imgcdn.pandora.tv/pan_img/launcher/codebase/Pandora_SetUpAX.cab

O16 - DPF: {FFD77E35-1C34-4EAC-B5A7-414CC5D007DA} (AnsimPlugin Class) - https://*****.ksnet.to/KSNetMPI.cab

O18 - Protocol: s-http - {D37E6C5F-1C0F-47C0-A3B6-403EEC555402} - C:\Program Files\INITECH\SHTTP\InitechSHTTPInterface.10109.dll

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: iPod 서비스 (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: npkcmsvc - INCA Internet Co., Ltd. - C:\WINDOWS\system32\npkcmsvc.exe

------

Thanks again!

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