bobbytomorow Posted November 10, 2007 Report Posted November 10, 2007 I have been using utorrent for around a year on many systems with no problems whatsoever. Tonight I did a clean install of windows xp pro on my rig, downloaded utorrent client and went to torrent(download) some apps. Every single one gives me the "access denied" message about 45 seconds into the download. I uninstalled utorrent, reinstalled utorrent, I have indexing disabled, I do not use google\msn desktop, I have my anti-virus disabled, i use winrar not winzip. I did everything on the faq and in this forum and nada. I have the latest utorrent btw. This is on a clean install, as in I just installed xp about 2 hours ago. I switched to bitcomet for now and its working fine but I prefer utorrent. Any help would be appreciated.
Ultima Posted November 12, 2007 Report Posted November 12, 2007 Get Process Explorer from sysinternals.com, run it, File > Save, then post the contents of the saved process list in the .txt file here.
bobbytomorow Posted November 12, 2007 Author Report Posted November 12, 2007 Process PID CPU Description Company NameSystem Idle Process 0 98.44 Interrupts n/a Hardware Interrupts DPCs n/a 1.56 Deferred Procedure Calls System 4 smss.exe 560 Windows NT Session Manager Microsoft Corporation csrss.exe 608 Client Server Runtime Process Microsoft Corporation winlogon.exe 644 Windows NT Logon Application Microsoft Corporation services.exe 688 Services and Controller app Microsoft Corporation ati2evxx.exe 880 ATI External Event Utility EXE Module ATI Technologies Inc. svchost.exe 900 Generic Host Process for Win32 Services Microsoft Corporation svchost.exe 948 Generic Host Process for Win32 Services Microsoft Corporation svchost.exe 1028 Generic Host Process for Win32 Services Microsoft Corporation svchost.exe 1100 Generic Host Process for Win32 Services Microsoft Corporation svchost.exe 1180 Generic Host Process for Win32 Services Microsoft Corporation alg.exe 1420 Application Layer Gateway Service Microsoft Corporation lsass.exe 700 LSA Shell (Export Version) Microsoft Corporation ati2evxx.exe 1308 ATI External Event Utility EXE Module ATI Technologies Inc.explorer.exe 1532 Windows Explorer Microsoft Corporation procexp.exe 3812 Sysinternals Process Explorer Sysinternals
Ultima Posted November 13, 2007 Report Posted November 13, 2007 >_>Sorry for being unclear; I meant to ask for you to grab the process list when the problem occured.
mrlarge Posted November 13, 2007 Report Posted November 13, 2007 As far as I can work out this happens for 2 reasons:1) If another app is trying to access the file (which might be apparent from the filemon log - all several thousand lines of it)2) uTorrent does not permission to write to a location.I don't understand why 2) should happen, as it never used to be a problem, but I solved my problem by reverting to the default location for uTorrent downloads (the uTorrent folder itself). It was not enough just to uncheck the "put new downloads in" box, as my previous user defined folder was still used, but I had to specify the uTorrent folder as the default download folder first.It's annoying, as I want to be able to save my downloads to my large partition, and not gum up space on my progs drive - I just have to move them when I'm done.I can't work out why this should be a problem - I'm using XP SP2 and I've not set any special security permissions on the drive I wanted to download to, but there's no arguing with the fact that reversion to the uTorrent folder as my download location solved the problem for me.
RAJT Posted February 2, 2008 Report Posted February 2, 2008 I am new to uTorrent (Rev. 1.7.7) and have probably done somethng wrong, but I am also getting "Acces Denied". I have read the threads and do not think my precise situation has been covered.Windows Indexing, Nero Indexing, and my anti-virus program (SecurityShield 2008) are all OFF. Nor (as far as I can tell) do i have another app running that could be monitoring traffic.Regardless of the download setting, uTorrent always attempts to write to "D:\\Downloads\..." (note the double slash). I created a D: drive and Download path and made sure is was not read only - still "Access Denied".I'd appreciate any new suggestions.A HijackThis dump follows:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 12:34:51 AM, on 02-Feb-08Platform: Windows 2000 SP4 (WinNT 5.00.2195)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Boot mode: NormalRunning processes:C:\WINNT\System32\smss.exeC:\WINNT\system32\winlogon.exeC:\WINNT\system32\services.exeC:\WINNT\system32\lsass.exeC:\WINNT\system32\svchost.exeC:\WINNT\system32\acs.exeC:\WINNT\System32\svchost.exeC:\WINNT\system32\spoolsv.exeC:\WINNT\system32\ati2evxx.exeC:\Program Files\PCSecurityShield\The Shield Deluxe 2008\avp.exeC:\PROGRA~1\Compaq\COMPAQ~1\hibserv.exeC:\WINNT\system32\hidserv.exeC:\WINNT\system32\regsvc.exeC:\WINNT\system32\MSTask.exeC:\WINNT\System32\WBEM\WinMgmt.exeC:\WINNT\system32\svchost.exeC:\WINNT\Explorer.EXEC:\WINNT\system32\Atiptaxx.exeC:\WINNT\system32\PRPCUI.exeC:\Program Files\Synaptics\SynTP\SynTPLpr.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\Program Files\Compaq\Hotkey Software\hkss.exeC:\WINNT\system32\PROMon.exeC:\Program Files\Java\jre1.6.0_03\bin\jusched.exeC:\Program Files\PCSecurityShield\The Shield Deluxe 2008\avp.exeC:\Program Files\D-Link AirPlus Xtreme G\AirPlus.exeC:\WINNT\system32\NMSSvc.exeC:\Program Files\Broderbund\Atomic Clock\Atomic Clock 6.0.exeC:\Program Files\Microsoft Office\Office\1033\msoffice.exeC:\Program Files\uTorrent\uTorrent.exeC:\Program Files\Internet Explorer\IEXPLORE.EXEC:\WINNT\system32\mdm.exeC:\Program Files\Trend Micro\HijackThis\HijackThis.exeR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://free.charts.xe.com/misc/xe.aspO2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocxO2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dllO2 - BHO: iFinger plugin / Browser helper object - {A114D52B-870C-4F15-8021-B6D7F91A054B} - C:\CD-ROMs\iFinger\plugins\IE.ifpO3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocxO4 - HKLM\..\Run: [synchronization Manager] mobsync.exe /logonO4 - HKLM\..\Run: [AtiPTA] Atiptaxx.exeO4 - HKLM\..\Run: [PRPCMonitor] PRPCUI.exeO4 - HKLM\..\Run: [synTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exeO4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exeO4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUpO4 - HKLM\..\Run: [hkss] C:\Program Files\Compaq\Hotkey Software\hkss.exeO4 - HKLM\..\Run: [PROMon.exe] PROMon.exeO4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"O4 - HKLM\..\Run: [AVP] "C:\Program Files\PCSecurityShield\The Shield Deluxe 2008\avp.exe"O4 - HKUS\.DEFAULT\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'Default user')O4 - Global Startup: ACS.lnk = C:\WINNT\system32\ACS.BATO4 - Global Startup: D-Link AirPlus Xtreme G Configuration Utility.lnk = C:\Program Files\D-Link AirPlus Xtreme G\AirPlus.exeO4 - Global Startup: D-Link REG Utility.lnk = C:\Program Files\D-Link AirPlus Xtreme G\Reg.exeO4 - Global Startup: Atomic Clock.lnk = C:\Program Files\Broderbund\Atomic Clock\atomic.exeO4 - Global Startup: Office Shortcut Bar.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXEO4 - Global Startup: Task Manager.lnk = C:\WINNT\system32\TASKMGR.EXEO9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dllO9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dllO9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\PCSecurityShield\The Shield Deluxe 2008\scieplugin.dllO9 - Extra button: iFinger - {936E5D60-596C-11D3-BB96-00600816DF55} - C:\WINNT\system32\SHDOCVW.DLLO9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htmO9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htmO12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dllO16 - DPF: Microsoft WFC Forms Designer - file://E:\VJ98\wfcforms.cabO16 - DPF: Visual Studio 6 Extensibility Libraries - file://E:\VJ98\vstudio6.cabO16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1177948468426O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - file://C:\TempEI4\EI40_\msxml4.cabO17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = oardcwin.ohio-state.eduO17 - HKLM\System\CCS\Services\Tcpip\..\{0A49DE15-F272-45B8-9AB8-92164ADD4962}: NameServer = 192.168.2.1O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = oardcwin.ohio-state.eduO17 - HKLM\System\CS1\Services\Tcpip\..\{0A49DE15-F272-45B8-9AB8-92164ADD4962}: NameServer = 192.168.2.1O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = oardcwin.ohio-state.eduO17 - HKLM\System\CS2\Services\Tcpip\..\{0A49DE15-F272-45B8-9AB8-92164ADD4962}: NameServer = 192.168.2.1O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINNT\system32\acs.exeO23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\system32\ati2evxx.exeO23 - Service: The Shield Deluxe 2008 (AVP) - PCSecurityShield - C:\Program Files\PCSecurityShield\The Shield Deluxe 2008\avp.exeO23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exeO23 - Service: Hibernation - Unknown owner - C:\PROGRA~1\Compaq\COMPAQ~1\hibserv.exeO23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exeO23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exeO23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINNT\system32\NMSSvc.exe--End of file - 6264 bytes
Firon Posted February 2, 2008 Report Posted February 2, 2008 you have to use "set download location" on existing torrents or remove and re-add your torrents for them to use a new path.
jewelisheaven Posted February 2, 2008 Report Posted February 2, 2008 Nero Scout is still running. Either set it to make an exception for your downloaded folder, uninstall that portion of your Nero Suite, or disable it from start -> run -> services.msc
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