Audio skipping

[BlueFireIce]

I searched and did not find anything that helped, and the closest was the one a ways down titled "Strange audio error when uTorrent active..then PC slows down" but not really the same problem. If there is a topic about this that I missed please direct me.

My old PC ran windows XP and never had any trouble with utorrent. My new PC is running Vista (not by choice).

The problem is a bad audio skip and overall slow PC, utorrent was using 90-100% CPU. Nothing really new to me so I shut down Avast p2p which brought it down to 60-70%, I set affinity to just one with no effect. I went into utorrent and changed the global maximum number of connections to 200 which dropped CPU usage down to around 5%.

However, the problem is still there, I still get the audio skips and overall slow performance. If I shut down utorrent everythings fine, music, videos, progs etc. I have also tried all my players such as WMP, RealPlayer, Classic, VLC etc. same effect.

If you need any info such as HJT logs etc let me know.

Any help or direction would be great. Thanks.

[jewelisheaven]

Well if you proceeded through Ultima's How-To for troubleshooting and found no success, that would be the next step DLL list from Process Explorer should explain the extra CPU, and Incompatible Software could be elucidated from HJT

[BlueFireIce]

But thats the thing, there is no extra CPU usage, if that was the case I could fix that on my own, as I did, since my last post utorrent slowly went down to a now average of 0.44. With over all CPU usage at just 5%. Its that there is nothing pointing to one thing or another.

Process PID CPU Description Company Name

System Idle Process 0 96.97

Interrupts n/a Hardware Interrupts

DPCs n/a 0.76 Deferred Procedure Calls

System 4

smss.exe 396 Windows Session Manager Microsoft Corporation

csrss.exe 536 Client Server Runtime Process Microsoft Corporation

wininit.exe 580 Windows Start-Up Application Microsoft Corporation

services.exe 624 0.76 Services and Controller app Microsoft Corporation

svchost.exe 832 Host Process for Windows Services Microsoft Corporation

svchost.exe 892 Host Process for Windows Services Microsoft Corporation

svchost.exe 948 Host Process for Windows Services Microsoft Corporation

audiodg.exe 1164 Windows Audio Device Graph Isolation Microsoft Corporation

svchost.exe 1012 Host Process for Windows Services Microsoft Corporation

WUDFHost.exe 1052 Windows Driver Foundation - User-mode Driver Framework Host Process Microsoft Corporation

dwm.exe 2260 Desktop Window Manager Microsoft Corporation

svchost.exe 1036 Host Process for Windows Services Microsoft Corporation

taskeng.exe 1620 Task Scheduler Engine Microsoft Corporation

taskeng.exe 2280 Task Scheduler Engine Microsoft Corporation

SLsvc.exe 1192 Microsoft Software Licensing Service Microsoft Corporation

svchost.exe 1232 Host Process for Windows Services Microsoft Corporation

svchost.exe 1336 Host Process for Windows Services Microsoft Corporation

aswUpdSv.exe 1428 avast! Antivirus updating service ALWIL Software

ashServ.exe 1448 avast! antivirus service ALWIL Software

spoolsv.exe 1668 Spooler SubSystem App Microsoft Corporation

svchost.exe 1692 Host Process for Windows Services Microsoft Corporation

acs.exe 1888 0.76 Agnitum Outpost Service Agnitum Ltd.

LSSrvc.exe 1916 LightScribe Service Hewlett-Packard Company

svchost.exe 1980 Host Process for Windows Services Microsoft Corporation

ViewpointService.exe 1996 ViewMgr Viewpoint Corporation

XAudio.exe 2040 Modem Audio Service Conexant Systems, Inc.

ashWebSv.exe 576 avast! Web Scanner ALWIL Software

lsass.exe 636 Local Security Authority Process Microsoft Corporation

lsm.exe 644 Local Session Manager Service Microsoft Corporation

csrss.exe 592 Client Server Runtime Process Microsoft Corporation

winlogon.exe 692 Windows Logon Application Microsoft Corporation

explorer.exe 2316 Windows Explorer Microsoft Corporation

ashDisp.exe 2512 avast! service GUI component ALWIL Software

op_mon.exe 2552 Outpost User Interface Agnitum Ltd.

uTorrent.exe 3372

firefox.exe 3152 Firefox Mozilla Corporation

procexp.exe 4060 Sysinternals Process Explorer Sysinternals

schtasks.exe 2636 Manages scheduled tasks Microsoft Corporation

notepad.exe 3340 Notepad Microsoft Corporation

And HJT

Logfile of Trend Micro HijackThis v2.0.0 (BETA)

Scan saved at 5:36:55 AM, on 3/11/2008

Platform: Windows Vista (WinNT 6.00.1904)

Boot mode: Normal

Running processes:

C:\Windows\system32\Dwm.exe

C:\Windows\system32\taskeng.exe

C:\Windows\Explorer.EXE

C:\Program Files\Alwil Software\Avast4\ashDisp.exe

C:\Windows\system32\schtasks.exe

C:\Program Files\uTorrent\uTorrent.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Users\Anasazi\Hacking\HiJackThis_v2.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Presario&pf=desktop

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Presario&pf=desktop

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Presario&pf=desktop

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O1 - Hosts: ::1 localhost

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll

O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)

O4 - HKLM\..\Run: [sunJavaUpdateReg] "C:\Windows\system32\jureg.exe"

O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [OutpostMonitor] C:\PROGRA~1\Agnitum\OUTPOS~1\op_mon.exe /tray /noservice

O4 - HKLM\..\Run: [OutpostFeedBack] "C:\Program Files\Agnitum\Outpost Firewall Pro\feedback.exe" /dump:os_startup

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')

O4 - Startup: AutorunsDisabled

O4 - Global Startup: AutorunsDisabled

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll

O13 - Gopher Prefix:

O20 - AppInit_DLLs: c:\progra~1\agnitum\outpos~1\wl_hook.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll

O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe

O23 - Service: Agnitum Client Security Service (acssrv) - Agnitum Ltd. - C:\PROGRA~1\Agnitum\OUTPOS~1\acs.exe

O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe

O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe

O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe

O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe

O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe

O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe

O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--

End of file - 5381 bytes

[jewelisheaven]

That's not the full P DLL list. You need to click utorrent.exe and enable DLL mode (Ctrl-D) You can edit the post above or post it below. As far as possible causes.. check to see if outpost has some "dns resolution" on peers it intercepts. Usual Avast services don't appear to be the problem, and you're not running much else. The DLL list should show something injected which shouldn't be. At least I hope so.

What did you change the Preferences FROM to make it 200. CPU overload due to active connections definitely suggests firewall or security software centric around internet packets (avast mail or web scanner)... :/

[BlueFireIce]

Sorry, got a little ahead of myself, was in a hurry for work.

Process: uTorrent.exe Pid: 3848

Name Description Company Name Version

advapi32.dll Advanced Windows 32 Base API Microsoft Corporation 6.00.6000.16386

clbcatq.dll COM+ Configuration Catalog Microsoft Corporation 2001.12.6930.16386

comctl32.dll User Experience Controls Library Microsoft Corporation 6.10.6000.16386

comdlg32.dll Common Dialogs DLL Microsoft Corporation 6.00.6000.16386

dhcpcsvc.dll DHCP Client Service Microsoft Corporation 6.00.6000.16512

dhcpcsvc6.DLL DHCPv6 Client Microsoft Corporation 6.00.6000.16512

dnsapi.dll DNS Client API DLL Microsoft Corporation 6.00.6000.20492

FirewallAPI.dll Windows Firewall API Microsoft Corporation 6.00.6000.16501

gdi32.dll GDI Client DLL Microsoft Corporation 6.00.6000.16386

imm32.dll Multi-User Windows IMM32 API Client DLL Microsoft Corporation 6.00.6000.16386

IPHLPAPI.DLL IP Helper API Microsoft Corporation 6.00.6000.16386

kernel32.dll Windows NT BASE API Client DLL Microsoft Corporation 6.00.6000.16386

locale.nls

locale.nls

lpk.dll Language Pack Microsoft Corporation 6.00.6000.16386

msctf.dll MSCTF Server DLL Microsoft Corporation 6.00.6000.16386

msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.00.6000.16386

mswsock.dll Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation 6.00.6000.16386

NapiNSP.dll E-mail Naming Shim Provider Microsoft Corporation 6.00.6000.16386

nlaapi.dll Network Location Awareness 2 Microsoft Corporation 6.00.6000.16386

nsi.dll NSI User-mode interface DLL Microsoft Corporation 6.00.6000.16386

ntdll.dll NT Layer DLL Microsoft Corporation 6.00.6000.16386

ole32.dll Microsoft OLE for Windows Microsoft Corporation 6.00.6000.16386

oleaut32.dll Microsoft Corporation 6.00.6000.16609

pnrpnsp.dll PNRP Name Space Provider Microsoft Corporation 6.00.6000.16386

propsys.dll Microsoft Property System Microsoft Corporation 6.00.6000.16386

psapi.dll Process Status Helper Microsoft Corporation 6.00.6000.16386

rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 6.00.6000.16386

rpcrt4.dll Remote Procedure Call Runtime Microsoft Corporation 6.00.6000.16525

secur32.dll Security Support Provider Interface Microsoft Corporation 6.00.6000.16386

setupapi.dll Windows Setup API Microsoft Corporation 6.00.6000.16609

setupapi.dll.mui Windows Setup API Microsoft Corporation 6.00.6000.16609

shell32.dll Windows Shell Common Dll Microsoft Corporation 6.00.6000.16513

shlwapi.dll Shell Light-weight Utility Library Microsoft Corporation 6.00.6000.16386

user32.dll Multi-User Windows USER API Client DLL Microsoft Corporation 6.00.6000.16438

user32.dll.mui Multi-User Windows USER API Client DLL Microsoft Corporation 6.00.6000.16386

userenv.dll Userenv Microsoft Corporation 6.00.6000.16386

usp10.dll Uniscribe Unicode script processor Microsoft Corporation 1.626.6000.16386

uTorrent.exe

uxtheme.dll Microsoft UxTheme Library Microsoft Corporation 6.00.6000.16386

version.dll Version Checking and File Installation Libraries Microsoft Corporation 6.00.6000.16386

winnsi.dll Network Store Information RPC interface Microsoft Corporation 6.00.6000.16386

winrnr.dll LDAP RnR Provider DLL Microsoft Corporation 6.00.6000.16386

wl_hook.dll Outpost Hooking Module Agnitum Ltd. 6.00.2220.8404

Wldap32.dll Win32 LDAP API DLL Microsoft Corporation 6.00.6000.16386

ws2_32.dll Windows Socket 2.0 32-Bit DLL Microsoft Corporation 6.00.6000.16386

WSHTCPIP.DLL Winsock2 Helper DLL (TL/IPv4) Microsoft Corporation 6.00.6000.16386

No problems with DNS or outpost for that matter. I uninstalled it just to make sure and had the same problem.

The active connections were set at 750 (same as on my old XP system). But yes some routers (running NAT or a firewall with SPI) can become slow or cause other problems when dealing with too many connections. However I have changed it back to 750 without any increase in CPU usage or other problems. I have also killed Avast with no effect.

[l33twannabe]

I'm having exactly the same problem and I'm 100% sure it's utorrent related. When it's not running, everything seems to be fine, but once I run it, after couple of days those strange skips in audio/video are starting to occur. To fix it, I have to reboot my pc or wait some longer time after utorrent is closed.

I had that problem already with some older version of utorrent. I then thought it might had something to do with Vista, but now I'm using Windows 7 and the newest version of utorrent and those skips are still here.

I hope you guys can fix it. It's really, really annoying.

[moogly]

You bump an old thread but there are many other threads about this subject, it's an hardware issue with your sound card.

http://forum.utorrent.com/viewtopic.php?id=64804

http://forum.utorrent.com/viewtopic.php?id=30368

http://forum.utorrent.com/viewtopic.php?id=26875