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Please Help!!!


Makko

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It appears you are referring to your network adapter. Look at the modem itself and find the make and model, either pressed into the plastic or on a sticker. Also, when connected to the modem, you DID try to use the gateway address, right? The gateway address will be different when you change to the modem.

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Asiatrend CAT 5E UTP 24AWG 10M ANSI/TIA/EIA 56BB UL LISTED... that is listed in the cable/modem itself is that what i am suppose to look? and yes i did try to use the gateway address found when i connect directly to the modem without using the router but i can't connect to it. This what i did: Connected directly to the modem. default gateway is 192.168.224.1 so i typed in the browser http://192.168.224.1 but the browser said could not establish a connection to the server 192.168.224.1. did i do these right? or i am missing something?

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Sounds like you did the gateway correctly, maybe you have one of those modems that require telnet or something.. two things. One, anything else on the cable modem? Like a model number kind of thing? Example, mine is WebSTAR DPC 2100. The only thing I get when I search what you posted is this thread XD. Two, when connected directly, are you able to use UPnP to forward the port? Three, try these somewhat random addresses while connected directly to the modem and see if you get a hit.

http://192.168.224.254

http://192.168.224.100

http://192.168.100.254

http://192.168.100.1

http://192.168.100.100

http://192.168.1.1

http://192.168.1.100

http://192.168.1.254

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ok, first there is nothing more than the ones i posted in the modem, and there is also an adaptor connected to the modem and that adaptor is connected to the computer i did'nt notice it earlier, and the adaptor is a motorola PSA15R-240(MOT). second i can't forward the port when connecting directly and third none of these gateways get a hit. oh btw theres a little typo on the model it's "Asiatrend CAT 5E UTP 24AWG 10M ANSI/TIA/EIA 568B UL LISTED".

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oh i'm so sorry for the messy posts i didn't dontice the third device earlier... ok, my topology is Asiatrend CAT 5E UTP 24AWG 10M ANSI/TIA/EIA 56BB UL LISTED(modem) > motorola PSA15R-240(MOT) (adaptor) > D-Link Dl-604(router) > computer...

start - run - cmd /k ipconfig

IP address and default gateway are what?

When connected directly to the modem:

IP Address. . . . . . . . . . . .... : 192.168.250.254

Default Gateway . . . . . . . . . : 192.168.224.1

When connected to the router:

IP Address. . . . . . . . . . . .... : 192.168.0.118

Default Gateway . . . . . . . . . : 192.168.0.1

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As I said before, I think the Motorola might also be configurable based on one other post I found mentioning it. First, when connected to the modem try http://192.168.250.1 if using the gateway address again fails. After trying that, connect to this Moto thing and try its gateway address. Can you describe what it looks like? Displays and ports, and if you can connect to it, whether it has port forwarding and/or bridge mode.

And try UPnP on the modem!

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it has a socket for the modem and the end is another clip like thing like in the modem that is inserted in the cpu and it needs electricity to operate, it is inserted in power outlets. i don't know why the isp uses that one it is just a waste of energy. but i tried connecting without the adapter and i can't connect to the internet.

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Well, if it doesn't work without the Moto before the modem, I have to wonder what it is. Either it's some extra device that performs some special action, or your ISP is using the MAC address from it and that prevents you from bypassing it. If your ISP is ok with routers, you should probably call them up and complain about "the required Motorola adapter is firewalling me and messing my programs up". You could try faking the address on it, but I don't know if that would work. What kind of ISP are you using? Cable, DSL, ADSL? And how does your ISP feel about routers? My ISP's website states that routers are ok but unsupported. If your ISP doesn't like routers, you can hide it and not mention it. Also, if you have a digital camera, pictures of the adapter and the modem MIGHT shed some light on the subject, but its doubtful.

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