rchez Posted April 8, 2008 Report Share Posted April 8, 2008 Hi, i have been using utorrent for a while now and it has always worked fine. at the moment, i am living in two places, at home and at university. At home, everything works fine, no problems. however, at university, when i try and use utorrent or any other torrent client, my laptop fully freezes after a couple of minutes. the only way i can get my laptop to respond is to remove the charger and take out the battery and restart my system. is this common because i have heard that some places restrict the use of p2p clients, but why would my laptop freeze over? any help or comments regarding this issue will be greatly appreciatedthanx in advance Link to comment Share on other sites More sharing options...
GTHK Posted April 8, 2008 Report Share Posted April 8, 2008 There might be a piece of software screwing things up, get the logs specified here, also, even with the freezing fixed you probably wont be able to download normally on the university 'net. Link to comment Share on other sites More sharing options...
jewelisheaven Posted April 8, 2008 Report Share Posted April 8, 2008 Indeed. Do you use a different connection software for the university campus? With no settings changing on your system, it isolates something about the network for the freeze. Do you run a software firewall like windows firewall? Link to comment Share on other sites More sharing options...
rchez Posted April 9, 2008 Author Report Share Posted April 9, 2008 hey, thanx for the quick response.the only thing that is diffferent from when i am at university from at home is the connection type. at home i use my wireless network connection, at univeristy i used a wired ethernet connection.My logfiles are :procexp -Process PID CPU Description Company NameSystem Idle Process 0 97.69 Interrupts n/a Hardware Interrupts DPCs n/a 1.54 Deferred Procedure Calls System 4 smss.exe 848 Windows NT Session Manager Microsoft Corporation csrss.exe 908 Client Server Runtime Process Microsoft Corporation winlogon.exe 932 Windows NT Logon Application Microsoft Corporation services.exe 976 0.77 Services and Controller app Microsoft Corporation svchost.exe 1156 Generic Host Process for Win32 Services Microsoft Corporation winamp.exe 2608 Winamp Nullsoft svchost.exe 1224 Generic Host Process for Win32 Services Microsoft Corporation svchost.exe 1368 Generic Host Process for Win32 Services Microsoft Corporation wscntfy.exe 500 Windows Security Center Notification App Microsoft Corporation wuauclt.exe 980 Automatic Updates Microsoft Corporation svchost.exe 1524 Generic Host Process for Win32 Services Microsoft Corporation svchost.exe 1568 Generic Host Process for Win32 Services Microsoft Corporation spoolsv.exe 1900 Spooler SubSystem App Microsoft Corporation DVDRAMSV.exe 628 DVD-RAM Utility Helper Service Matsushita Electric Industrial Co., Ltd. alg.exe 1436 Application Layer Gateway Service Microsoft Corporation lsass.exe 988 LSA Shell (Export Version) Microsoft Corporationexplorer.exe 748 Windows Explorer Microsoft Corporation TCtrlIOHook.exe 776 TOSHIBA Control Utility Hotkey Hook TOSHIBA igfxtray.exe 124 igfxTray Module Intel Corporation hkcmd.exe 1976 hkcmd Module Intel Corporation igfxpers.exe 1304 persistence Module Intel Corporation RTHDCPL.exe 956 Realtek HD Audio Control Panel Realtek Semiconductor Corp. agrsmmsg.exe 1128 SoftModem Messaging Applet Agere Systems jusched.exe 1632 Java Platform SE binary Sun Microsystems, Inc. GrooveMonitor.exe 1676 GrooveMonitor Utility Microsoft Corporation winampa.exe 1164 PASTARTER.EXE 1264 PowerArchiver Starter ConeXware, Inc. ctfmon.exe 1584 CTF Loader Microsoft Corporation GoogleToolbarNotifier.exe 1912 GoogleToolbarNotifier Google Inc. NMBgMonitor.exe 364 Nero Home Nero AG daemon.exe 880 DAEMON Tools main application DT Soft Ltd RAMASST.exe 192 CD Burning of Windows XP disabling tool for DVD MULTI Drive Matsushita Electric Industrial Co., Ltd. firefox.exe 348 Firefox Mozilla Corporation POWERARC.EXE 2492 PowerArchiver 2007 ConeXware, Inc. procexp.exe 1692 Sysinternals Process Explorer Sysinternals - www.sysinternals.comHijack this -Logfile of Trend Micro HijackThis v2.0.2Scan saved at 18:51:35, on 09/04/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\DVDRAMSV.exeC:\WINDOWS\system32\wscntfy.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\TCtrlIOHook.exeC:\WINDOWS\system32\igfxtray.exeC:\WINDOWS\system32\hkcmd.exeC:\WINDOWS\system32\igfxpers.exeC:\WINDOWS\RTHDCPL.EXEC:\WINDOWS\AGRSMMSG.exeC:\Program Files\Java\jre1.6.0_05\bin\jusched.exeC:\Program Files\Microsoft Office\Office12\GrooveMonitor.exeC:\Program Files\Winamp\winampa.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\PowerArchiver\PASTARTER.EXEC:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exeC:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exeC:\Program Files\DAEMON Tools Lite\daemon.exeC:\WINDOWS\system32\RAMASST.exeC:\WINDOWS\system32\wuauclt.exeC:\PROGRA~1\Mozilla Firefox\firefox.exeC:\Program Files\Winamp\Winamp.exeC:\Program Files\PowerArchiver\POWERARC.EXEC:\DOCUME~1\rob\LOCALS~1\Temp\_PA276\procexp.exeC:\WINDOWS\system32\NOTEPAD.EXEC:\Program Files\Trend Micro\HijackThis\HijackThis.exeO2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dllO2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLLO2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dllO2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dllO2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dllO2 - BHO: Google Module - {B87D203B-B43D-4af9-9E1B-9C20478CBB74} - tardm2.dll (file missing)O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dllO4 - HKLM\..\Run: [TCtryIOHook] TCtrlIOHook.exeO4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exeO4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exeO4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exeO4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXEO4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXEO4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exeO4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exeO4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exeO4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exeO4 - HKCU\..\Run: [PowerArchiver Tray] C:\Program Files\PowerArchiver\PASTARTER.EXEO4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exeO4 - HKCU\..\Run: [bgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe" -autorunO4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exeO8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dllO9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dllO9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dllO9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dllO9 - Extra button: 32Red Poker - {437F7F6F-FFCC-47e1-8A4B-C992493CF6C3} - C:\Microgaming\Poker\32RedMPP\MPPoker.exeO9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLLO9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exeO9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exeO9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dllO16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://go.divx.com/plugin/DivXBrowserPlugin.cabO16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://signin8.valueactive.com/Register/Branding/olr3313/OCX/v1018/flashax.cabO17 - HKLM\System\CCS\Services\Tcpip\..\{70147CAA-A08E-4EC6-A2C7-E70F3FB9513B}: NameServer = 62.31.64.39,62.31.112.39O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLLO23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exeO23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exeO23 - Service: Imapi Helper - Alex Feinman - C:\Program Files\Alex Feinman\ISO Recorder\ImapiHelper.exe--End of file - 6572 bytesThanks again... 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GTHK Posted April 9, 2008 Report Share Posted April 9, 2008 Sorry I gave the wrong link, for the PE log, press Ctrl+D > single click utorrent.exe > Ctrl+A Link to comment Share on other sites More sharing options...
jewelisheaven Posted April 9, 2008 Report Share Posted April 9, 2008 Only thing that jumps out is O4 - HKLM\..\Run: [TCtryIOHook] TCtrlIOHook.exe <--- notice how it's misspelled 't' and 'y' are next to eachother on QWERTY layout. Link to comment Share on other sites More sharing options...
rchez Posted April 10, 2008 Author Report Share Posted April 10, 2008 hey, the process explorer log for utorrent is :Process PID CPU Description Company NameSystem Idle Process 0 93.85 Interrupts n/a 0.77 Hardware Interrupts DPCs n/a 1.54 Deferred Procedure Calls System 4 2.31 smss.exe 848 Windows NT Session Manager Microsoft Corporation csrss.exe 908 Client Server Runtime Process Microsoft Corporation winlogon.exe 932 Windows NT Logon Application Microsoft Corporation services.exe 976 0.77 Services and Controller app Microsoft Corporation svchost.exe 1156 Generic Host Process for Win32 Services Microsoft Corporation winamp.exe 2608 0.77 Winamp Nullsoft svchost.exe 1224 Generic Host Process for Win32 Services Microsoft Corporation svchost.exe 1368 Generic Host Process for Win32 Services Microsoft Corporation wscntfy.exe 500 Windows Security Center Notification App Microsoft Corporation wuauclt.exe 980 Automatic Updates Microsoft Corporation svchost.exe 1524 Generic Host Process for Win32 Services Microsoft Corporation svchost.exe 1568 Generic Host Process for Win32 Services Microsoft Corporation spoolsv.exe 1900 Spooler SubSystem App Microsoft Corporation DVDRAMSV.exe 628 DVD-RAM Utility Helper Service Matsushita Electric Industrial Co., Ltd. alg.exe 1436 Application Layer Gateway Service Microsoft Corporation lsass.exe 988 LSA Shell (Export Version) Microsoft Corporationexplorer.exe 748 Windows Explorer Microsoft Corporation TCtrlIOHook.exe 776 TOSHIBA Control Utility Hotkey Hook TOSHIBA igfxtray.exe 124 igfxTray Module Intel Corporation hkcmd.exe 1976 hkcmd Module Intel Corporation igfxpers.exe 1304 persistence Module Intel Corporation RTHDCPL.exe 956 Realtek HD Audio Control Panel Realtek Semiconductor Corp. agrsmmsg.exe 1128 SoftModem Messaging Applet Agere Systems jusched.exe 1632 Java Platform SE binary Sun Microsystems, Inc. GrooveMonitor.exe 1676 GrooveMonitor Utility Microsoft Corporation winampa.exe 1164 PASTARTER.EXE 1264 PowerArchiver Starter ConeXware, Inc. ctfmon.exe 1584 CTF Loader Microsoft Corporation GoogleToolbarNotifier.exe 1912 GoogleToolbarNotifier Google Inc. NMBgMonitor.exe 364 Nero Home Nero AG daemon.exe 880 DAEMON Tools main application DT Soft Ltd RAMASST.exe 192 CD Burning of Windows XP disabling tool for DVD MULTI Drive Matsushita Electric Industrial Co., Ltd. firefox.exe 348 Firefox Mozilla Corporation POWERPNT.EXE 3192 Microsoft Office PowerPoint Microsoft Corporation POWERARC.EXE 4036 PowerArchiver 2007 ConeXware, Inc. procexp.exe 2272 Sysinternals Process Explorer Sysinternals - www.sysinternals.com uTorrent.exe 3160 Process: uTorrent.exe Pid: 3160Name Description Company Name VersionACTIVEDS.dll ADs Router Layer DLL Microsoft Corporation 5.01.2600.2180adsldpc.dll ADs LDAP Provider C DLL Microsoft Corporation 5.01.2600.2180ADVAPI32.dll Advanced Windows 32 Base API Microsoft Corporation 5.01.2600.2180ATL.DLL ATL Module for Windows XP (Unicode) Microsoft Corporation 3.05.2284.0000CLBCATQ.DLL Microsoft Corporation 2001.12.4414.0258COMCTL32.dll User Experience Controls Library Microsoft Corporation 6.00.2900.2180comdlg32.dll Common Dialogs DLL Microsoft Corporation 6.00.2900.2180COMRes.dll Microsoft Corporation 2001.12.4414.0258ctype.nls DNSAPI.dll DNS Client API DLL Microsoft Corporation 5.01.2600.2180GDI32.dll GDI Client DLL Microsoft Corporation 5.01.2600.2180hnetcfg.dll Home Networking Configuration Manager Microsoft Corporation 5.01.2600.2180Iphlpapi.dll IP Helper API Microsoft Corporation 5.01.2600.2180kernel32.dll Windows NT BASE API Client DLL Microsoft Corporation 5.01.2600.2180locale.nls MPRAPI.dll Windows NT MP Router Administration DLL Microsoft Corporation 5.01.2600.2180MSCTF.dll MSCTF Server DLL Microsoft Corporation 5.01.2600.2180msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.00.2600.2180mswsock.dll Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation 5.01.2600.2180NETAPI32.dll Net Win32 API DLL Microsoft Corporation 5.01.2600.2180ntdll.dll NT Layer DLL Microsoft Corporation 5.01.2600.2180ole32.dll Microsoft OLE for Windows Microsoft Corporation 5.01.2600.2180oleaut32.dll Microsoft Corporation 5.01.2600.2180R000000000007.clb rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 5.01.2600.2180RPCRT4.dll Remote Procedure Call Runtime Microsoft Corporation 5.01.2600.2180rtutils.dll Routing Utilities Microsoft Corporation 5.01.2600.2180SAMLIB.dll SAM Library DLL Microsoft Corporation 5.01.2600.2180SETUPAPI.dll Windows Setup API Microsoft Corporation 5.01.2600.2180SHELL32.dll Windows Shell Common Dll Microsoft Corporation 6.00.2900.2180SHLWAPI.dll Shell Light-weight Utility Library Microsoft Corporation 6.00.2900.2180sortkey.nls sorttbls.nls unicode.nls USER32.dll Windows XP USER API Client DLL Microsoft Corporation 5.01.2600.2180uTorrent.exe uxtheme.dll Microsoft UxTheme Library Microsoft Corporation 6.00.2900.2180VERSION.dll Version Checking and File Installation Libraries Microsoft Corporation 5.01.2600.2180wbhelp.dll WindowBlinds Helper DLL Stardock.Net, Inc 4.00.0000.0001wbsys.dll WindowBlinds Stardock.Net, Inc 4.00.0000.0000winrnr.dll LDAP RnR Provider DLL Microsoft Corporation 5.01.2600.2180WLDAP32.dll Win32 LDAP API DLL Microsoft Corporation 5.01.2600.2180WS2_32.dll Windows Socket 2.0 32-Bit DLL Microsoft Corporation 5.01.2600.2180WS2HELP.dll Windows Socket 2.0 Helper for Windows NT Microsoft Corporation 5.01.2600.2180wshtcpip.dll Windows Sockets Helper DLL Microsoft Corporation 5.01.2600.2180thanks again for the responses guys...Oh and btw, i run no firewalls, no antivirus or antispyware...they tend to get on my nerves more than there worth lol... 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GTHK Posted April 10, 2008 Report Share Posted April 10, 2008 "R000000000007.clb"? Never seen that before, also, I see WindowBlinds has added crap to µT, can you try disabling it? If that doesn't work, post another PE log with it disabled, to make sure the crap it added is gone. Link to comment Share on other sites More sharing options...
jewelisheaven Posted April 10, 2008 Report Share Posted April 10, 2008 Well I don't see any obvious problems there. The clb is in \Windows\Registration by default As far as Window Blinds, you can try turning it off... but I doubt it's causing the freeze. Remember the same setup works on one network but not the other.Do you start up one of those extra services to login to the campus network? I see some programs you could turn off to try and check... but right now without some extra differences between how you logon at home and at school, all I can suggest is turning off running programs one by one (using start->run->msconfig is easiest, so you kill/close the process and uncheck its setting in the RUN key for reboot) to see when the lappy stops freezing :/ Link to comment Share on other sites More sharing options...
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