IllEffect Posted May 10, 2008 Report Share Posted May 10, 2008 I;m running on Vista Home and have tried both versions of utorrent with same problem:When i try to run speed test or check to see if port is forward correctly thru the options,nothing happens.Web browser doesnt open.Also under the general,tracker,peer tabs every thing is blank even though i am downloading a file at around 9KB/s.Also under the Help tab,when i select homepage,FAQ,Forum nothing happens.I have disabled Nortons and added utorrent to windows firewall.Here is the following HiJachThis Log:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 2:50:26 AM, on 5/10/2008Platform: Windows Vista (WinNT 6.00.1904)MSIE: Internet Explorer v7.00 (7.00.6000.16643)Boot mode: NormalRunning processes:C:\Windows\system32\Dwm.exeC:\Windows\system32\taskeng.exeC:\Windows\Explorer.EXEC:\Program Files\Synaptics\SynTP\SynTPStart.exeC:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exeC:\Program Files\Java\jre1.6.0_05\bin\jusched.exeC:\Windows\System32\rundll32.exeC:\Windows\System32\rundll32.exeC:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exeC:\Program Files\Symantec\Norton AntiBot\agent\Bin\NortonAntiBot.exec:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeC:\Program Files\KeyScrambler\KeyScrambler.exeC:\Program Files\Windows Media Player\wmpnscfg.exeC:\Windows\ehome\ehtray.exeC:\Windows\NCLAUNCH.EXeC:\Windows\ehome\ehmsas.exeC:\Program Files\Symantec\Norton AntiBot\agent\Bin\NABMonitor.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\Program Files\Hewlett-Packard\Shared\HpqToaster.exeC:\Program Files\Mozilla Firefox\firefox.exeC:\Windows\system32\taskeng.exeC:\Users\Rollin Thunder69\Desktop\utorrent-1.8-beta-9704.upx.exeC:\Program Files\Internet Explorer\ieuser.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Windows\system32\Macromed\Flash\FlashUtil9f.exeC:\Program Files\Trend Micro\HijackThis\HijackThis.exeC:\Windows\system32\SearchFilterHost.exeR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Presario&pf=laptopR0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O1 - Hosts: ::1 localhostO2 - BHO: SnagIt Toolbar Loader - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 8\SnagItBHO.dllO2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)O2 - BHO: QFX Software KeyScrambler - {2B9F5787-88A5-4945-90E7-C4B18563BC5E} - C:\Program Files\Mozilla Firefox\KeyScrambler\KeyScramblerIE.dllO2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - c:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\coIEPlg.dllO2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dllO2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dllO3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - c:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dllO3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\PROGRA~1\TECHSM~1\SNAGIT~1\SNAGIT~4.DLLO4 - HKLM\..\Run: [MSConfig] "C:\Windows\system32\msconfig.exe" /autoO4 - HKLM\..\Run: [SynTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exeO4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartupO4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStartO4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInitO4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"O4 - HKLM\..\Run: [NortonAntiBot] "C:\Program Files\Symantec\Norton AntiBot\agent\bin\NortonAntiBot.exe"O4 - HKLM\..\Run: [KeyScrambler] C:\Program Files\KeyScrambler\keyscrambler.exe /aO4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exeO4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exeO4 - HKCU\..\Run: [NCLaunch] C:\Windows\NCLAUNCH.EXeO4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXEO8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dllO9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dllO9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dllO9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dllO9 - Extra button: (no name) - {5C106A59-CC3C-4caa-81A4-6D909B5ACE23} - C:\Program Files\Mozilla Firefox\KeyScrambler\KeyScramblerIE.dllO9 - Extra 'Tools' menuitem: &KeyScrambler... - {5C106A59-CC3C-4caa-81A4-6D909B5ACE23} - C:\Program Files\Mozilla Firefox\KeyScrambler\KeyScramblerIE.dllO9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLLO13 - Gopher Prefix: O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exeO23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeO23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeO23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeO23 - Service: COM Host (comHost) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exeO23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exeO23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXEO23 - Service: LiveUpdate Notice - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeO23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exeO23 - Service: SymantecAntiBotAgent - Symantec - C:\Program Files\Symantec\Norton AntiBot\agent\Bin\NABAgent.exeO23 - Service: SymantecAntiBotWatcher - Symantec - C:\Program Files\Symantec\Norton AntiBot\agent\Bin\NABWatcher.exeO23 - Service: Window Washer Engine (wwEngineSvc) - Webroot Software, Inc. - C:\Program Files\Webroot\Washer\WasherSvc.exeO23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe--Thank You for any assistance to resolve this matter!Illeffect Link to comment Share on other sites More sharing options...
Firon Posted May 10, 2008 Report Share Posted May 10, 2008 You can't disable Norton. It has to be configured properly or uninstalled. Link to comment Share on other sites More sharing options...
jewelisheaven Posted May 10, 2008 Report Share Posted May 10, 2008 I'd think it's that Webroot Window Washer... it's in the same suite as spy sweeper right? Try uninstalling it. I don't know what any of that anti-bot stuff is. Are you sure you need it? Link to comment Share on other sites More sharing options...
IllEffect Posted May 10, 2008 Author Report Share Posted May 10, 2008 Thanks for the replies.Well,i completely removed NIV but still same problem.I should have mentioned that i am using a wireless router for this laptop.Could the linksys router be causing the problem.? Link to comment Share on other sites More sharing options...
Firon Posted May 10, 2008 Report Share Posted May 10, 2008 You might've forwarded incorrectly in the router, or your modem might also be acting as a router. Link to comment Share on other sites More sharing options...
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