utorrent hangs

[nagesh2020]

my utorrent version: utorrent 1.8.1 (build 12639)

my laptop:

hp pavillion dv2025tu

xp pro sp3

centrino duo 1.73 ghz

1.49 gb ram

sometimes my utorrent hangs, causing whole system to hang,

when this happens and i press start>shutdown nothing happens, even if i am able to "end now" utorrent.

so i thought of trying "shutdown" command

tried start>run>cmd but error "windows cant find file specified or path doesnt exist"

ctrl+alt+del doesnt give anything and when i try "start>run>taskmgr" the same error

i have to press the power button which forcefully poweroffs the pc

and just to add one thing (dont know if its of any relevance)

this problem hasnt ever happened when the utorrent is on in sys tray

and i am doing some other work on laptop

occurs only when i am away leaving downloading on

and when i return to see if it was over, i get to know about the error

[DreadWingKnight]

Hijackthis log and process explorer process list please.

[nagesh2020]

sorry i havnt heard abt the apps u have mentioned

but will search and download them

and i guess u r asking for status logs from them when the actual problem occurs

[DreadWingKnight]

http://forum.utorrent.com/viewtopic.php?id=29748

[nagesh2020]

procexp.txt

========

Process PID CPU Description Company Name

System Idle Process 0 95.38

Interrupts n/a 1.54 Hardware Interrupts

DPCs n/a 0.77 Deferred Procedure Calls

System 4

SMSS.EXE 484 Windows NT Session Manager Microsoft Corporation

CSRSS.EXE 740 Client Server Runtime Process Microsoft Corporation

WINLOGON.EXE 764 Windows NT Logon Application Microsoft Corporation

SERVICES.EXE 808 0.77 Services and Controller app Microsoft Corporation

SVCHOST.EXE 980 Generic Host Process for Win32 Services Microsoft Corporation

SVCHOST.EXE 1040 Generic Host Process for Win32 Services Microsoft Corporation

SVCHOST.EXE 1128 Generic Host Process for Win32 Services Microsoft Corporation

SVCHOST.EXE 1248 Generic Host Process for Win32 Services Microsoft Corporation

SVCHOST.EXE 1284 Generic Host Process for Win32 Services Microsoft Corporation

VSMON.EXE 1336 TrueVector Service Zone Labs, LLC

ScanningProcess.exe 1796

ScanningProcess.exe 1992

SPOOLSV.EXE 1888 Spooler SubSystem App Microsoft Corporation

BTWDINS.EXE 1240 Bluetooth Support Server Broadcom Corporation.

MDM.EXE 1408 Machine Debug Manager Microsoft Corporation

SVCHOST.EXE 1860 Generic Host Process for Win32 Services Microsoft Corporation

hpqWmiEx.exe 500 hpqwmiex Module Hewlett-Packard Development Company, L.P.

ALG.EXE 648 Application Layer Gateway Service Microsoft Corporation

LSASS.EXE 820 LSA Shell (Export Version) Microsoft Corporation

EXPLORER.EXE 1556 Windows Explorer Microsoft Corporation

HKCMD.EXE 2736 hkcmd Module Intel Corporation

IGFXPERS.EXE 2840 persistence Module Intel Corporation

UnlockerAssistant.exe 2940

JUSCHED.EXE 3004 Java Platform SE binary Sun Microsystems, Inc.

FPASSIST.EXE 3244 FreePDF Assistent für FreePDF3 shbox.de

ZLCLIENT.EXE 3340 ZoneAlarm Client Zone Labs, LLC

mantispm.exe 3608 Spam Filter

CTFMON.EXE 3464 CTF Loader Microsoft Corporation

uTorrent.exe 3476 µTorrent BitTorrent, Inc.

BTTray.exe 3952 Bluetooth Tray Application Broadcom Corporation.

procexp.exe 2664 1.54 Sysinternals Process Explorer Sysinternals - www.sysinternals.com

HijackThis.exe 2676 HijackThis Trend Micro Inc.

==========================================================

hijackthis.log

=========

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 6:28:37 AM, on 20/Dec/2008

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16762)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\ZONELABS\vsmon.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe

C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

C:\WINDOWS\System32\hkcmd.exe

C:\WINDOWS\System32\igfxpers.exe

C:\Program Files\Unlocker\UnlockerAssistant.exe

C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe

C:\Program Files\FreePDF_XP\fpassist.exe

C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\uTorrent\uTorrent.exe

C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe

C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe

C:\Documents and Settings\nagesh\Desktop\ProcessExplorer\procexp.exe

C:\Documents and Settings\nagesh\Desktop\HiJackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O2 - BHO: torrents.to Toolbar - {b7f907ee-0a1b-43b8-a611-b429a184ad6b} - C:\Program Files\torrents.to\tbtorr.dll

O3 - Toolbar: (no name) - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - (no file)

O3 - Toolbar: torrents.to Toolbar - {b7f907ee-0a1b-43b8-a611-b429a184ad6b} - C:\Program Files\torrents.to\tbtorr.dll

O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\System32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe

O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\System32\igfxpers.exe

O4 - HKLM\..\Run: [unlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"

O4 - HKLM\..\Run: [Resume copy] copyfstq.exe /startup

O4 - HKLM\..\Run: [FreePDF Assistant] C:\Program Files\FreePDF_XP\fpassist.exe

O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"

O4 - HKCU\..\Run: [µTorrent] "C:\Program Files\uTorrent\uTorrent.exe"

O4 - HKCU\..\Run: [HijackThis startup scan] C:\Documents and Settings\nagesh\Desktop\HiJackThis\HijackThis.exe /startupscan

O4 - HKUS\S-1-5-21-1715567821-1563985344-839522115-1003\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')

O4 - HKUS\S-1-5-21-1715567821-1563985344-839522115-1003\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe" (User '?')

O4 - HKUS\S-1-5-21-1715567821-1563985344-839522115-1003\..\Run: [µTorrent] "C:\Program Files\uTorrent\uTorrent.exe" (User '?')

O4 - HKUS\S-1-5-21-1715567821-1563985344-839522115-1003\..\Run: [HijackThis startup scan] C:\Documents and Settings\nagesh\Desktop\HiJackThis\HijackThis.exe /startupscan (User '?')

O4 - S-1-5-21-1715567821-1563985344-839522115-1003 Startup: s.bat (User '?')

O4 - Startup: s.bat

O4 - Global Startup: Bluetooth.lnk = ?

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{5A817E0C-8DA2-49C8-AB81-C07E1D90EA85}: NameServer = 203.187.192.12,203.187.192.15

O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe

O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZONELABS\vsmon.exe

--

End of file - 6046 bytes

[moogly]

You don't select utorrent.exe in Process Explorer with DLL mode enabled (ctrl+d). Do it and repost it.

But ZA with uT is very buggy, pretty sure it's the pbm.

Uninstall ZA and choose another FW like Comodo.

http://www.matousec.com/projects/firewall-challenge/results.php#firewalls-ratings