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Short freezes when using uTorrent

Rp

By Rp
in Troubleshooting

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Rp Newbie

Rp

Posted
Posted

Hello, I've been using uTorrent for a while now and since I have a new pc (around 4 weeks now) I've been experiencing a very annoying problem. The problem: When I am downloading something, the download speed builds up (till 400-700 kbs), and after a while, everything freezes (all programs that I am running) for like 20 seconds, and then my download starts again at 50-80 kbs and all my other programs are working fine again. This temporary freeze only occurs when I am using uTorrent. When I don't use it, I am not having any problems at all. One note: It only seems to happen when I can have high download speeds. Not when I am downloading something of 250 mb and with 2 seeds and 10 peers. Those do fine. When I am downloading from one website, a direct download, it just goes very fast and I don't experience any problems. I have a good internet connection, so that shouldn't be the problem.

My old pc, with Windows XP, never had these problems and it wasn't a very good pc.

Now I have:

Windows Vista 32-Bit

Radeon 3600 series

4 GB Ram

AMD Phenom X4 Quad-Core Processor GP-9500 (4 CPUs), ~2,2 GHz

Windows firewall is off, I'm using McAfee Security Center and I have set uTorrent to have all acces.

My port is working and when I test it says the port is open and accepting connections.

I've tried running in Windows XP SP2 Mode and running in Administrator, but they don't solve anything.

This picture shows my current settings:

utorrent2u.jpg

I hope anyone could help me, if you need more informatie please let me know!

Thanks in advance.

Rp

Ultima Advanced Member

Ultima

Posted
Posted

Could be McAfee suddenly deciding it feels like checking the files you're downloading. Can you try uninstalling it (temporarily) to see if the problem persists? You can enable Windows Firewall in the interim for safety from unauthorized incoming connections.

Rp Newbie

Rp

Posted
  • Author
Posted

Thanks for the fast reply!

I will try to uninstall it now!

I've forgot to add that it used to say disk overloaded in the bottom, but checking ''Override automatic cache size and specifiy the size manually (MB):'' and setting it on a different, higher number (Used to set it to 150 or something like that, and increasing it from there.) It didn't solve the problem of course, but it did prevent having that message appearing when it freezed. Maybe something that makes things a bit more clear?

Anyway, I will try to uninstall now and see if the problem persists.

Thanks mate! =D

*Update*

Okay, I've tried uninstalling McAfee, but it didn't solve the problem. I thought it could be Firefox, but it also happend when Firefox wasn't running.

There could be a conflict with msn and uTorrent, I've tried changing from msn version, and I am using uTorrent beta now, but none of this solved it.

Do you have any suggestions? Should I give more information?

Thanks a lot anyway!

Rp

Ultima Advanced Member

Ultima

Posted
Posted

When your system is having its freezing bouts (after it freezes at least once, and unfreezes)...

a) get HijackThis from trendsecure.com, run it, view the log, and post the contents here

B) get Process Explorer from sysinternals.com, run it, Ctrl+D (to show the lower DLL pane), select the µTorrent process from the list, Ctrl+S (and save the list somewhere you'll find easily -- like the Desktop), then post the contents of the saved process list in the .txt file here

Rp Newbie

Rp

Posted
  • Author
Posted

Hey again, I've downloaded and used Hijackthis and Process Explorer. It took me more than an hour, because this time my system was freezing all the time. I've forgot to add that when I say freeze, I mean that I can't use any programs, write/type or do anything else but minimizing (takes some time if it works) and moving my mouse. I hope these logs give the information needed for the solution! Thanks a lot so far! :D

Here is the Hijackthis log file:

Download link: http://www.zshare.net/download/58358403c380a499/

Contents:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 15:40:05, on 8-4-2009

Platform: Windows Vista SP1 (WinNT 6.00.1905)

MSIE: Internet Explorer v7.00 (7.00.6001.18000)

Boot mode: Normal

Running processes:

C:\Windows\system32\Dwm.exe

C:\Windows\system32\taskeng.exe

C:\Windows\Explorer.EXE

C:\Windows\RtHDVCpl.exe

C:\Program Files\Thomson SpeedTouch\SpeedTouch 121g Wireless USB Monitor\PRISMSVR.exe

C:\Program Files\Microsoft LifeChat\LifeChat.exe

C:\Program Files\McAfee.com\Agent\mcagent.exe

C:\Program Files\Windows Media Player\wmpnscfg.exe

C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe

C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe

C:\Windows\System32\mobsync.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Users\Spölmink\Desktop\Downloads\Programma's\utorrent-1.8.3-beta-14984.upx.exe

C:\Program Files\Windows Live\Messenger\msnmsgr.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

C:\Windows\system32\SearchFilterHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O1 - Hosts: ::1 localhost

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: Windows Live Aanmelden - Help - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll

O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll

O4 - HKLM\..\Run: [WindowsLivePhone] C:\Program Files\Windows Live\Device Manager\msgrdvmn.exe /AutoRun

O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide

O4 - HKLM\..\Run: [skytel] Skytel.exe

O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe

O4 - HKLM\..\Run: [PRISMSVR.EXE] "C:\Program Files\Thomson SpeedTouch\SpeedTouch 121g Wireless USB Monitor\PRISMSVR.EXE" /APPLY

O4 - HKLM\..\Run: [LifeChat] "C:\Program Files\Microsoft LifeChat\LifeChat.exe"

O4 - HKLM\..\Run: [startCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

O4 - HKLM\..\Run: [ATICustomerCare] "C:\Program Files\ATI\ATICustomerCare\ATICustomerCare.exe"

O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey

O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide

O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe

O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background (User 'SYSTEEM')

O4 - HKUS\.DEFAULT\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background (User 'Default user')

O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe

O4 - Global Startup: SpeedTouch 121g Wireless USB Monitor.lnk = C:\Program Files\Thomson SpeedTouch\SpeedTouch 121g Wireless USB Monitor\st121g.exe

O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

O13 - Gopher Prefix:

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

O18 - Protocol: bw+0 - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw+0s - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw-0 - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw-0s - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw00 - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw00s - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw10 - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw10s - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw20 - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw20s - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw30 - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw30s - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw40 - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw40s - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw50 - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw50s - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw60 - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw60s - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw70 - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw70s - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw80 - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw80s - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw90 - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw90s - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwa0 - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwa0s - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwb0 - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwb0s - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwc0 - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwc0s - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwd0 - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwd0s - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwe0 - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwe0s - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwf0 - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwf0s - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll

O18 - Protocol: bwg0 - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwg0s - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwh0 - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwh0s - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwi0 - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwi0s - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwj0 - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwj0s - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwk0 - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwk0s - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwl0 - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwl0s - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwm0 - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwm0s - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwn0 - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwn0s - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwo0 - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwo0s - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwp0 - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwp0s - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwq0 - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwq0s - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwr0 - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwr0s - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bws0 - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bws0s - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwt0 - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwt0s - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwu0 - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwu0s - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwv0 - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwv0s - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bww0 - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bww0s - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwx0 - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwx0s - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwy0 - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwy0s - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwz0 - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwz0s - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: offline-8876480 - {9AC5FE07-E686-4F94-B625-0937175F20AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll

O23 - Service: Mobiel Apple apparaat (Apple Mobile Device) - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe

O23 - Service: Bonjour-service (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe

O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe

O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe

O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe

O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe

O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe

O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe

O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe

O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe

--

End of file - 18936 bytes

Here is the Process Explorer file:

Download link: http://www.zshare.net/download/5835964162efd064/

Contents:

Process PID CPU Description Company Name

System Idle Process 0 89.55

Interrupts n/a Hardware Interrupts

DPCs n/a 0.75 Deferred Procedure Calls

System 4 0.75

smss.exe 480 Windows Session Manager Microsoft Corporation

csrss.exe 548 Runtimeproces voor client-server Microsoft Corporation

wininit.exe 612 Windows Toepassing Opstarten Microsoft Corporation

services.exe 656 Services en controllertoepassingen Microsoft Corporation

svchost.exe 836 Hostproces voor Windows-services Microsoft Corporation

mobsync.exe 4000 Microsoft Sync Center Microsoft Corporation

dllhost.exe 4148 COM Surrogate Microsoft Corporation

svchost.exe 896 Hostproces voor Windows-services Microsoft Corporation

Ati2evxx.exe 992 ATI External Event Utility EXE Module ATI Technologies Inc.

Ati2evxx.exe 2148 ATI External Event Utility EXE Module ATI Technologies Inc.

svchost.exe 1008 Hostproces voor Windows-services Microsoft Corporation

audiodg.exe 1124 Grafiekisolatie voor Windows-audioapparaten Microsoft Corporation

svchost.exe 1032 0.37 Hostproces voor Windows-services Microsoft Corporation

dwm.exe 132 Beheer van bureaubladvensters Microsoft Corporation

WUDFHost.exe 3372 Windows Driver Foundation - User-mode Driver Framework Host Process Microsoft Corporation

svchost.exe 1044 Hostproces voor Windows-services Microsoft Corporation

taskeng.exe 296 Taakplanner-engine Microsoft Corporation

taskeng.exe 2216 Taakplanner-engine Microsoft Corporation

SLsvc.exe 1196 Microsoft Software Licensing Service Microsoft Corporation

svchost.exe 1224 Hostproces voor Windows-services Microsoft Corporation

svchost.exe 1400 Hostproces voor Windows-services Microsoft Corporation

spoolsv.exe 1716 Toepassing voor Spooler-subsysteem Microsoft Corporation

svchost.exe 1740 Hostproces voor Windows-services Microsoft Corporation

AppleMobileDeviceService.exe 376 Apple Mobile Device Service Apple Inc.

mDNSResponder.exe 520 Bonjour Service Apple Inc.

InCDsrv.exe 472 incdsrv Nero AG

McSACore.exe 1380 SiteAdvisor McAfee, Inc.

rundll32.exe 372 Windows-hostproces (Rundll32) Microsoft Corporation

McProxy.exe 2196 McAfee Proxy Service Module McAfee, Inc.

Mcshield.exe 2280 On-Access Scanner service McAfee, Inc.

MpfSrv.exe 2432 McAfee Personal Firewall Service McAfee, Inc.

PnkBstrA.exe 2616

svchost.exe 2644 Hostproces voor Windows-services Microsoft Corporation

svchost.exe 2720 Hostproces voor Windows-services Microsoft Corporation

svchost.exe 2780 Hostproces voor Windows-services Microsoft Corporation

SearchIndexer.exe 2852 Indexeerfunctie van Microsoft Windows Search Microsoft Corporation

SearchProtocolHost.exe 2728 Microsoft Windows Search Protocol Host Microsoft Corporation

SearchFilterHost.exe 4396 Microsoft Windows Search Filter Host Microsoft Corporation

wmpnetwk.exe 3888 Windows Media Player Network Sharing-service Microsoft Corporation

mcmscsvc.exe 2900 McAfee Services McAfee, Inc.

usnsvc.exe 4128 Messenger Sharing USN Journal Reader Service Microsoft Corporation

mcsysmon.exe 4452 McAfee SystemGuards Service McAfee, Inc.

McNASvc.exe 4604 McAfee Network Agent McAfee, Inc.

lsass.exe 668 Proces van lokale beveiligingsautoriteit Microsoft Corporation

lsm.exe 676 Local Session Manager-service Microsoft Corporation

csrss.exe 624 Runtimeproces voor client-server Microsoft Corporation

winlogon.exe 1156 Toepassing Windows-aanmelden Microsoft Corporation

explorer.exe 1784 Windows Verkenner Microsoft Corporation

RtHDVCpl.exe 2580 HD Audio Control Panel Realtek Semiconductor

PRISMSVR.exe 2624 PRISM Profiles Server Module Conexant Systems, Inc.

LifeChat.exe 2880 LifeChat.exe Microsoft Corporation

mcagent.exe 3036 McAfee Integrated Security Platform McAfee, Inc.

wmpnscfg.exe 3144 Toepassing voor configuratie van Windows Media Connect Microsoft Corporation

msnmsgr.exe 3772 Windows Live Messenger Microsoft Corporation

firefox.exe 5440 Firefox Mozilla Corporation

utorrent-1.8.3-beta-14984.upx.exe 4280 7.09 µTorrent BitTorrent, Inc.

procexp.exe 5620 1.49 Sysinternals Process Explorer Sysinternals - www.sysinternals.com

MOM.exe 3024 Catalyst Control Center: Monitoring program Advanced Micro Devices Inc.

CCC.exe 2308 Catalyst Control Centre: Host application ATI Technologies Inc.

Process: utorrent-1.8.3-beta-14984.upx.exe Pid: 4280

Name Description Company Name Version

AcGenral.DLL Windows Compatibility DLL Microsoft Corporation 6.0.6001.18165

AcLayers.dll Windows Compatibility DLL Microsoft Corporation 6.0.6001.18165

ADVAPI32.dll Geavanceerde Windows 32 basis-API Microsoft Corporation 6.0.6001.18000

apphelp.dll Toepassingscompatibiliteit van de client Microsoft Corporation 6.0.6001.18000

ATL.DLL ATL Module for Windows XP (Unicode) Microsoft Corporation 3.5.2284.0

CLBCatQ.DLL COM+ Configuration Catalog Microsoft Corporation 2001.12.6931.18000

COMCTL32.dll Bibliotheek met elementen voor gebruikerservaring Microsoft Corporation 6.10.6001.18000

comdlg32.dll DLL voor gedeelde dialoogvensters Microsoft Corporation 6.0.6001.18000

dhcpcsvc.DLL DHCP Client-service Microsoft Corporation 6.0.6001.18000

dhcpcsvc6.DLL DHCPv6-client Microsoft Corporation 6.0.6001.18000

DnsApi.dll API DLL van DNS Client Microsoft Corporation 6.0.6001.18000

dwmapi.dll Microsoft Desktop Window Manager API Microsoft Corporation 6.0.6001.18000

FirewallAPI.dll API van Windows Firewall Microsoft Corporation 6.0.6001.18000

GDI32.dll GDI Client DLL Microsoft Corporation 6.0.6001.18159

GPAPI.dll API voor Groepsbeleidclient Microsoft Corporation 6.0.6001.18000

hnetcfg.dll Configuratiebeheer van thuisnetwerk Microsoft Corporation 6.0.6001.18000

iertutil.dll Run time utility for Internet Explorer Microsoft Corporation 7.0.6001.18203

IMM32.DLL Multi-User Windows IMM32 API Client DLL Microsoft Corporation 6.0.6001.18000

Iphlpapi.dll IP-helper-API Microsoft Corporation 6.0.6001.18000

kernel32.dll DLL-bestand voor Windows NT BASE API-client Microsoft Corporation 6.0.6001.18000

locale.nls

locale.nls

LPK.DLL Language Pack Microsoft Corporation 6.0.6001.18000

mdnsNSP.dll Bonjour Namespace Provider Apple Inc. 1.0.6.2

MPR.dll DLL-bestand voor multiple-providerrouter Microsoft Corporation 6.0.6001.18000

MSACM32.dll Audiofilter voor Microsoft Audiocompressiebeheer Microsoft Corporation 6.0.6001.18000

MSCTF.dll DLL-bestand voor MSCTF-server Microsoft Corporation 6.0.6001.18000

msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.0.6001.18000

mswsock.dll Microsoft Windows Sockets 2.0 Service-aanbieder Microsoft Corporation 6.0.6001.18000

msxml3.dll MSXML 3.0 SP10 Microsoft Corporation 8.100.1048.0

msxml3r.dll XML Resources Microsoft Corporation 8.20.8730.1

napinsp.dll Shim-provider van e-mailnamen Microsoft Corporation 6.0.6001.18000

NETAPI32.dll Net Win32 API DLL Microsoft Corporation 6.0.6001.18157

netshell.dll Shell voor Netwerkverbindingen Microsoft Corporation 6.0.6001.18000

nlaapi.dll Network Location Awareness 2 Microsoft Corporation 6.0.6001.18000

npmproxy.dll Network List Manager Proxy Microsoft Corporation 6.0.6000.16386

NSI.dll NSI User-mode interface DLL Microsoft Corporation 6.0.6001.18000

ntdll.dll DLL-bestand voor NT-laag Microsoft Corporation 6.0.6001.18000

ole32.dll Microsoft OLE voor Windows Microsoft Corporation 6.0.6001.18000

OLEACC.dll Active Accessibility Core Component Microsoft Corporation 4.2.5406.0

oleaccrc.dll Active Accessibility Resource DLL Microsoft Corporation 4.2.5406.0

OLEAUT32.dll Microsoft Corporation 6.0.6001.18000

pnrpnsp.dll PNRP-naamruimteprovider Microsoft Corporation 6.0.6001.18000

PSAPI.DLL Process Status Helper Microsoft Corporation 6.0.6000.16386

rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 6.0.6000.16386

RPCRT4.dll Runtime voor RPC (Remote Procedure Call) Microsoft Corporation 6.0.6001.18051

rsaenh.dll Microsoft Enhanced Cryptographic Provider Microsoft Corporation 6.0.6001.18000

saHook.dll SiteAdvisor McAfee, Inc. 2.8.0.306

Secur32.dll Security Support Provider Interface Microsoft Corporation 6.0.6001.18000

SETUPAPI.dll Windows Setup API Microsoft Corporation 6.0.6001.18000

sfc.dll Windows File Protection Microsoft Corporation 6.0.6000.16386

sfc_os.DLL Windows File Protection Microsoft Corporation 6.0.6001.18000

SHELL32.dll Gemeenschappelijk DLL-bestand van Windows Shell Microsoft Corporation 6.0.6001.18167

shfolder.dll Shell Folder Service Microsoft Corporation 6.0.6000.16386

ShimEng.dll Shim Engine DLL Microsoft Corporation 6.0.6000.16386

SHLWAPI.dll Shell lichtgewicht hulpprogrammabibliotheek Microsoft Corporation 6.0.6001.18000

SHUNIMPL.dll Windows Shell Obsolete APIs Microsoft Corporation 6.0.6000.16386

slc.dll DLL voor client voor softwarelicentiëring Microsoft Corporation 6.0.6001.18000

SSDPAPI.dll SSDP Client API DLL Microsoft Corporation 6.0.6000.16386

SXS.DLL Fusion 2.5 Microsoft Corporation 6.0.6001.18000

upnp.dll UPnP Control Point API Microsoft Corporation 6.0.6001.18000

urlmon.dll OLE32-extensies voor Win32 Microsoft Corporation 7.0.6001.18203

USER32.dll DLL-bestand voor Windows USER API-client (meerdere gebruikers) Microsoft Corporation 6.0.6001.18000

USERENV.dll Userenv Microsoft Corporation 6.0.6001.18000

USP10.dll Uniscribe Unicode script processor Microsoft Corporation 1.626.6001.18000

utorrent-1.8.3-beta-14984.upx.exe µTorrent BitTorrent, Inc. 1.8.3.14984

UxTheme.dll DLL-bestand Microsoft UxTheme Microsoft Corporation 6.0.6001.18000

VERSION.dll Version Checking and File Installation Libraries Microsoft Corporation 6.0.6001.18000

WINHTTP.dll Windows HTTP-services Microsoft Corporation 6.0.6001.18000

WINMM.dll MCI API DLL Microsoft Corporation 6.0.6001.18000

WINNSI.DLL Network Store Information RPC interface Microsoft Corporation 6.0.6001.18000

winrnr.dll LDAP RnR Provider DLL Microsoft Corporation 6.0.6000.16386

WINSPOOL.DRV Windows Spoolerstuurprogramma Microsoft Corporation 6.0.6001.18000

WLDAP32.dll Win32 LDAP API DLL Microsoft Corporation 6.0.6001.18000

WS2_32.dll Windows Socket 2.0 32-bits DLL-bestand Microsoft Corporation 6.0.6001.18000

wship6.dll Winsock2 Helper DLL (TL/IPv6) Microsoft Corporation 6.0.6001.18000

wshtcpip.dll Winsock2 Helper DLL (TL/IPv4) Microsoft Corporation 6.0.6001.18000

Rp Newbie

Rp

Posted
  • Author
Posted

Oops, my bad!

I used it again and I've changed information in my previous post (the download link also).

It is okay now? My pc didn't have a freeze when I was using Process Explorer this time. Is this a problem?

Thanks!

Rp Newbie

Rp

Posted
  • Author
Posted

That is correct, I've used a cable before (a direct connection I mean). Switching to wireless didn't change anything it seems. The problem was still there.

Rp Newbie

Rp

Posted
  • Author
Posted

I've uninstalled McAfee completely, including site advisor. This didn't solve the problem. So I reinstalled McAfee again!

moogly Advanced Member

moogly

Posted
Posted

About McAfee Site Advisor, it's a service, you can disable it if you run services.msc I think.

Anyway that doesn't sound like the source of freezing.

Ultima Advanced Member

Ultima

Posted
Posted

lol @ the massive duplication of Logitech DLLs in the HijackThis log.

At any rate... When you visit Start > Run > devmgmt.msc, and look at the primary/secondary IDE/ATA ATAPI controllers' properties, are any of the connected devices currently in PIO mode?

How is the CPU usage on the computer when it's freezing? High DPC usage?

Rp Newbie

Rp

Posted
  • Author
Posted

Hey mates!

Sorry I didn't react, I wasn't home for a while. Is that duplication an error made by Hijackthis or do I really have so many duplications? =O

I checked the controllers, but I couldn't find something that helps me, where should I look when I search if it's in PIO mode or not? In ATA Channel 0 I found: Ultra DMA Mode 4. In ATA Channel 1

it doens't show me any of these configurations.

controllers.th.jpg

atachannel0.th.jpg

I checked the CPU usage when I had a freeze, and it didn't go higher than 7%. Normally, when it doesn't freeze, It's also between 1% and 7%. This time however, something rare happend. My whole system froze. (I couldn't move my mouse, the computer didn't respond to anything.) I had to shutdown it and put it on again. Just before it happend, my CPU usage rose to 20%. Anyway, this is a rare case, because it never happend before. I'll report if it happens again of course!

What do you mean with DPC btw? Or was it a typo?

Thanks a lot so far!

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