When uTorrent closes, my computer freezes

[ninjinsamax3]

When uTorrent closes, my computer freezes. 99% of the time, it has to be restarted. Only 1% of the time have I not need to restart and as my computer just freezes for like a few seconds, and then it works normally again.

This happened with uTorrent 1.8.3 too. I didn't think it was that serious, until now, when upgraded to 1.8.4.

[moogly]

Post logs please:

http://forum.utorrent.com/viewtopic.php?id=29748

[ninjinsamax3]

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 12:47:04 PM, on 10/5/2009

Platform: Windows Vista SP2 (WinNT 6.00.1906)

MSIE: Internet Explorer v8.00 (8.00.6001.18813)

Boot mode: Normal

Running processes:

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\system32\taskeng.exe

C:\Program Files\ASUS\SmartLogon\sensorsrv.exe

C:\Program Files\Windows Defender\MSASCui.exe

C:\Program Files\ASUS\ATK Hotkey\HControlUser.exe

C:\Program Files\ASUS\ATKOSD2\ATKOSD2.exe

C:\Windows\RtHDVCpl.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\ASUS\ATK Media\DMedia.exe

C:\Windows\AsScrPro.exe

C:\Program Files\Adobe\Acrobat 9.0\Acrobat\acrotray.exe

C:\Program Files\COMODO\COMODO Internet Security\cfp.exe

C:\Program Files\Alwil Software\Avast4\ashDisp.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files\RocketDock\RocketDock.exe

C:\Program Files\Windows Media Player\wmpnscfg.exe

C:\Program Files\UltraMon\UltraMon.exe

C:\Program Files\UltraMon\UltraMonTaskbar.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files\AIM6\aolsoftware.exe

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Program Files\AIM6\aim6.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Windows\system32\wuauclt.exe

C:\Windows\System32\mobsync.exe

C:\Program Files\K-Lite Codec Pack\Media player Classic\mplayerc.exe

C:\Program Files\uTorrent\uTorrent.exe

C:\Users\Kevin\Downloads\HijackThis.exe

O1 - Hosts: ::1 localhost

O2 - BHO: ContributeBHO Class - {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Program Files\Adobe\/Adobe Contribute CS4/contributeieplugin.dll

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

O3 - Toolbar: Contribute Toolbar - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files\Adobe\/Adobe Contribute CS4/contributeieplugin.dll

O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide

O4 - HKLM\..\Run: [HControlUser] C:\Program Files\ASUS\ATK Hotkey\HControlUser.exe

O4 - HKLM\..\Run: [ATKOSD2] C:\Program Files\ASUS\ATKOSD2\ATKOSD2.exe

O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [ATKMEDIA] C:\Program Files\ASUS\ATK Media\DMedia.exe

O4 - HKLM\..\Run: [ASUS Screen Saver Protector] C:\Windows\AsScrPro.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin

O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"

O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"

O4 - HKLM\..\Run: [Adobe_ID0ENQBO] C:\PROGRA~1\COMMON~1\Adobe\ADOBEV~1\Server\bin\VERSIO~2.EXE

O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program Files\COMODO\COMODO Internet Security\cfp.exe" -h

O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp

O4 - HKCU\..\Run: [RocketDock] "C:\Program Files\RocketDock\RocketDock.exe"

O4 - HKCU\..\Run: [NB Probe] C:\Program Files\ASUS\NB Probe\NBProbe.exe

O4 - HKCU\..\Run: [oovoo.exe] C:\Program Files\ooVoo\oovoo.exe /minimized

O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background

O4 - HKCU\..\Run: [Google Update] "C:\Users\Kevin\AppData\Local\Google\Update\GoogleUpdate.exe" /c

O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')

O4 - Startup: display_profiles1.lnk = ?

O4 - Global Startup: UltraMon.lnk = ?

O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

O13 - Gopher Prefix:

O15 - ESC Trusted Zone: http://*.update.microsoft.com

O16 - DPF: DrvCnt - file:///C:/Users/Kevin/AppData/Local/Microsoft/Windows%20Sidebar/Gadgets/I0O_Drive_Center.gadget/ocx/DrvCnt.cab

O20 - AppInit_DLLs: C:\Windows\system32\guard32.dll

O23 - Service: Adobe Version Cue CS4 - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\Adobe Version Cue CS4\Server\bin\VersionCueCS4.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: ASLDR Service (ASLDRService) - Unknown owner - C:\Program Files\ASUS\ATK Hotkey\ASLDRSrv.exe

O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe

O23 - Service: ATKGFNEX Service (ATKGFNEXSrv) - Unknown owner - C:\Program Files\ATKGFNEX\GFNEXSrv.exe

O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe

O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe

O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe

O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: I-O DATA Device Management Service (IoDevMgrService) - I-O DATA DEVICE, INC. - C:\Program Files\I-O DATA\IoDevMgrService\IoDevMgrService.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe

O23 - Service: spmgr - Unknown owner - C:\Program Files\ASUS\NB Probe\SPM\spmgr.exe

O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--

End of file - 8197 bytes

==================

Process PID CPU Description Company Name

System Idle Process 0 86.75

Interrupts n/a Hardware Interrupts

DPCs n/a 2.30 Deferred Procedure Calls

System 4

smss.exe 568 Windows Session Manager Microsoft Corporation

csrss.exe 696 Client Server Runtime Process Microsoft Corporation

wininit.exe 744 Windows Start-Up Application Microsoft Corporation

services.exe 788 Services and Controller app Microsoft Corporation

svchost.exe 964 Host Process for Windows Services Microsoft Corporation

ACEngSvr.exe 2836 ACEngSvr Module ASUSTeK

WmiPrvSE.exe 4516 1.54 WMI Provider Host Microsoft Corporation

mobsync.exe 5036 Microsoft Sync Center Microsoft Corporation

nvvsvc.exe 1024 NVIDIA Driver Helper Service, Version 186.03 NVIDIA Corporation

nvvsvc.exe 1948 NVIDIA Driver Helper Service, Version 186.03 NVIDIA Corporation

svchost.exe 1052 Host Process for Windows Services Microsoft Corporation

cmdagent.exe 1088 COMODO Internet Security COMODO

svchost.exe 1164 Host Process for Windows Services Microsoft Corporation

svchost.exe 1188 Host Process for Windows Services Microsoft Corporation

svchost.exe 1248 Host Process for Windows Services Microsoft Corporation

audiodg.exe 1364 2.30 Windows Audio Device Graph Isolation Microsoft Corporation

svchost.exe 1276 Host Process for Windows Services Microsoft Corporation

wlanext.exe 2024 Windows Wireless LAN 802.11 Extensibility Framework Microsoft Corporation

dwm.exe 2140 3.84 Desktop Window Manager Microsoft Corporation

WUDFHost.exe 4044 Windows Driver Foundation - User-mode Driver Framework Host Process Microsoft Corporation

svchost.exe 1288 Host Process for Windows Services Microsoft Corporation

taskeng.exe 2304 Task Scheduler Engine Microsoft Corporation

sensorsrv.exe 2396 SmartLogon Application ASUS

taskeng.exe 2532 Task Scheduler Engine Microsoft Corporation

wuauclt.exe 856 Windows Update Microsoft Corporation

svchost.exe 1460 Host Process for Windows Services Microsoft Corporation

SLsvc.exe 1504 Microsoft Software Licensing Service Microsoft Corporation

svchost.exe 1564 Host Process for Windows Services Microsoft Corporation

AsLdrSrv.exe 1960 ASLDR Service

MsgTranAgt.exe 2324 MsgTranAgt

HControl.exe 2348 HControl ASUS

ATKOSD.exe 2616 ATKOSD ASUS

KBFiltr.exe 2624 KBFiltr Application

WDC.exe 2632 WDC Application

wcourier.exe 2408 Wireless Console 2

ASPG.exe 2432 ASPG application ASUS

BatteryLife.exe 2440 Power4Gear Hybrid ATK

ACMON.exe 2456 ACMON ATK

aswUpdSv.exe 1988 avast! Antivirus updating service ALWIL Software

GFNEXSrv.exe 2040 GFNEXSrv

ashServ.exe 376 avast! antivirus service ALWIL Software

spoolsv.exe 2696 Spooler SubSystem App Microsoft Corporation

svchost.exe 2756 Host Process for Windows Services Microsoft Corporation

AppleMobileDeviceService.exe 2520 Apple Mobile Device Service Apple Inc.

mDNSResponder.exe 1664 Bonjour Service Apple Inc.

IoDevMgrService.exe 2576 Device Management Service I-O DATA DEVICE, INC.

svchost.exe 2776 Host Process for Windows Services Microsoft Corporation

spmgr.exe 1880 spmgr Module

svchost.exe 3352 Host Process for Windows Services Microsoft Corporation

ViewpointService.exe 3456 ViewMgr Viewpoint Corporation

svchost.exe 3512 Host Process for Windows Services Microsoft Corporation

SearchIndexer.exe 2968 Microsoft Windows Search Indexer Microsoft Corporation

ashMaiSv.exe 4136 avast! e-Mail Scanner Service ALWIL Software

ashWebSv.exe 4196 avast! Web Scanner ALWIL Software

wmpnetwk.exe 4232 Windows Media Player Network Sharing Service Microsoft Corporation

iPodService.exe 5900 iPodService Module (32-bit) Apple Inc.

lsass.exe 800 Local Security Authority Process Microsoft Corporation

lsm.exe 808 Local Session Manager Service Microsoft Corporation

csrss.exe 756 1.54 Client Server Runtime Process Microsoft Corporation

winlogon.exe 1136 Windows Logon Application Microsoft Corporation

explorer.exe 2192 Windows Explorer Microsoft Corporation

MSASCui.exe 2992 Windows Defender User Interface Microsoft Corporation

HControlUser.exe 3004 HControlUser

ATKOSD2.exe 3032 ATKOSD2 ASUS

RtHDVCpl.exe 3060 HD Audio Control Panel Realtek Semiconductor

SynTPEnh.exe 3072 Synaptics TouchPad Enhancements Synaptics, Inc.

SynTPHelper.exe 3244 Synaptics Pointing Device Helper Synaptics, Inc.

DMedia.exe 3092 ATK Media ASUS

AsScrPro.exe 3152 AsScrPro ASUS

acrotray.exe 3380 AcroTray Adobe Systems Inc.

cfp.exe 3524 COMODO Internet Security COMODO

ashDisp.exe 3532 avast! service GUI component ALWIL Software

iTunesHelper.exe 3548 iTunesHelper Module Apple Inc.

sidebar.exe 3556 Windows Sidebar Microsoft Corporation

sidebar.exe 2504 Windows Sidebar Microsoft Corporation

RocketDock.exe 3572

aim6.exe 5284 AIM AOL LLC

firefox.exe 5000 0.77 Firefox Mozilla Corporation

uTorrent.exe 672 μTorrent BitTorrent, Inc.

wmpnscfg.exe 3628 Windows Media Player Network Sharing Service Configuration Application Microsoft Corporation

UltraMon.exe 3640 UltraMon Realtime Soft Ltd

UltraMonTaskbar.exe 3736 UltraMon Taskbar Realtime Soft Ltd

mplayerc.exe 5088 Media Player Classic - Homecinema mpc-hc@Sourceforge

HijackThis.exe 176 HijackThis Trend Micro Inc.

notepad.exe 4072 Notepad Microsoft Corporation

procexp.exe 4704 0.77 Sysinternals Process Explorer Sysinternals - www.sysinternals.com

aolsoftware.exe 4688 AOL AOL LLC

Process: Pid: 3640

Name Description Company Name Version

ADVAPI32.dll Advanced Windows 32 Base API Microsoft Corporation 6.0.6002.18005

apphelp.dll Application Compatibility Client Library Microsoft Corporation 6.0.6002.18005

C_1252.NLS

Cabinet.dll MicrosoftR Cabinet File API Microsoft Corporation 6.0.6001.18000

CLBCatQ.DLL COM+ Configuration Catalog Microsoft Corporation 2001.12.6931.18000

COMCTL32.dll User Experience Controls Library Microsoft Corporation 6.10.6002.18005

COMDLG32.dll Common Dialogs DLL Microsoft Corporation 6.0.6002.18005

dwmapi.dll Microsoft Desktop Window Manager API Microsoft Corporation 6.0.6001.18000

fltlib.dll Filter Library Microsoft Corporation 6.0.6000.16386

GDI32.dll GDI Client DLL Microsoft Corporation 6.0.6002.18005

gdiplus.dll Microsoft GDI+ Microsoft Corporation 5.2.6002.18005

guard32.dll COMODO Internet Security COMODO 3.11.42828.552

iertutil.dll Run time utility for Internet Explorer Microsoft Corporation 8.0.6001.18813

imageres.dll Windows Image Resource Microsoft Corporation 6.0.6000.16386

imageres.dll.mui Windows Image Resource Microsoft Corporation 6.0.6000.16386

IMM32.DLL Multi-User Windows IMM32 API Client DLL Microsoft Corporation 6.0.6002.18005

kernel32.dll Windows NT BASE API Client DLL Microsoft Corporation 6.0.6002.18005

locale.nls

locale.nls

LPK.DLL Language Pack Microsoft Corporation 6.0.6002.18051

MPR.dll Multiple Provider Router DLL Microsoft Corporation 6.0.6002.18005

MSCTF.dll MSCTF Server DLL Microsoft Corporation 6.0.6002.18005

msi.dll Windows Installer Microsoft Corporation 4.5.6002.18005

msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.0.6002.18005

ntdll.dll NT Layer DLL Microsoft Corporation 6.0.6002.18005

ole32.dll Microsoft OLE for Windows Microsoft Corporation 6.0.6002.18005

OLEAUT32.dll Microsoft Corporation 6.0.6002.18005

PROPSYS.dll Microsoft Property System Microsoft Corporation 7.0.6002.18005

PSAPI.DLL Process Status Helper Microsoft Corporation 6.0.6000.16386

RocketDock.dll

RPCRT4.dll Remote Procedure Call Runtime Microsoft Corporation 6.0.6002.18024

RTSUltraMonHook.dll Hook DLL for Realtime Soft UltraMon Realtime Soft Ltd 3.0.7.0

Secur32.dll Security Support Provider Interface Microsoft Corporation 6.0.6002.18051

SETUPAPI.dll Windows Setup API Microsoft Corporation 6.0.6002.18005

setupapi.dll.mui Windows Setup API Microsoft Corporation 6.0.6001.18000

SFC.DLL Windows File Protection Microsoft Corporation 6.0.6000.16386

sfc_os.dll Windows File Protection Microsoft Corporation 6.0.6001.18000

SHELL32.dll Windows Shell Common Dll Microsoft Corporation 6.0.6002.18005

shell32.dll.mui Windows Shell Common Dll Microsoft Corporation 6.0.6001.18000

SHLWAPI.dll Shell Light-weight Utility Library Microsoft Corporation 6.0.6002.18005

UltraMon.dll Multi-monitor component Realtime Soft Ltd 2.6.4.0

UltraMon.exe UltraMon Realtime Soft Ltd 3.0.7.0

UltraMonHook.dll Hook DLL for UltraMon Realtime Soft Ltd 2.6.4.0

UltraMonRes.dll UltraMon Resource DLL Realtime Soft Ltd 104.0.0.0

UltraMonResButtons.dll UltraMon Button Resources Realtime Soft Ltd 3.0.7.0

urlmon.dll OLE32 Extensions for Win32 Microsoft Corporation 8.0.6001.18813

USER32.dll Multi-User Windows USER API Client DLL Microsoft Corporation 6.0.6002.18005

user32.dll.mui Multi-User Windows USER API Client DLL Microsoft Corporation 6.0.6001.18000

USERENV.dll Userenv Microsoft Corporation 6.0.6002.18005

USP10.dll Uniscribe Unicode script processor Microsoft Corporation 1.626.6002.18005

uxtheme.dll Microsoft UxTheme Library Microsoft Corporation 6.0.6001.18000

VERSION.dll Version Checking and File Installation Libraries Microsoft Corporation 6.0.6002.18005

WINSTA.dll Winstation Library Microsoft Corporation 6.0.6001.18000

WTSAPI32.dll Windows Terminal Server SDK APIs Microsoft Corporation 6.0.6001.18000

Are the two of these fine? I didn't do the third one.

[DreadWingKnight]

Does the problem persist without ultramon or rocketdock active?

[ninjinsamax3]

I just tried it and it was all right. I wonder if it's crashing because I leave uTorrent on too long and then close it? I just tried closing it without Rocket Dock and Ultramon, and there are no problems.

I guess it could be leaving uTorrent too long and then deciding to close it. I never turn off my computer so uTorrent is usually on, but sometimes I close it. When I do close it, it freezes my computer.

Right now, nothing is happening (just restarted the laptop this morning).

Maybe I should leave uTorrent on until tomorrow or something and test again.

edit:

After 4 days of not closing uTorrent, I just closed it before. My laptop froze. So I guess if it's in a short span, it will not freeze, but leaving uTorrent on for "long," do not know how long, but it will freeze.

Anyone can see why this happens?