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uTorrent hanging in Windows Server 2008 and 2008 R2

jsully

By jsully
in Troubleshooting

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jsully Newbie

jsully

Posted
Posted

Hi all. Once upon a time uTorrent worked great for me, but then it started to periodically hang, giving me a "not responding" message in the title bar. Typically this can last anywhere from 30 seconds to indefinitely. I thought maybe something was wonky with my installation, so I just installed a fresh machine today with Server 2008 R2. Unfortunately it's doing the exact same thing right out of the box. Here's the Hijack this log from the current machine:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:24:29 PM, on 8/27/2010
Platform: Windows 7  (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Internet\uTorrent\uTorrent.exe
C:\Users\username\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://iesetup.dll/SoftAdmin.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://iesetup.dll/SoftAdmin.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll (file missing)
O4 - HKCU\..\Run: [FileZilla Server Interface] "C:\Program Files (x86)\Internet\FileZilla Server\FileZilla Server Interface.exe"
O4 - HKCU\..\Run: [uTorrent] "C:\Program Files (x86)\Internet\uTorrent\uTorrent.exe"
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = username.it
O17 - HKLM\System\CCS\Services\Tcpip\..\{C9D289FE-F63D-46BF-97EF-164514B13CCB}: NameServer = 72.26.200.89,4.2.2.1
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = username.it
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = username.it
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: FileZilla Server FTP server (FileZilla Server) - FileZilla Project - C:\Program Files (x86)\Internet\FileZilla Server\FileZilla Server.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%Systemroot%\system32\rqs.exe,-200 (rqs) - Unknown owner - C:\Windows\system32\rqs.exe (file missing)
O23 - Service: @gpapi.dll,-114 (RSoPProv) - Unknown owner - C:\Windows\system32\RSoPProv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
--
End of file - 4563 bytes

As you can see, it's a relatively pristine system.

Here's the process explorer log:

Process    PID    CPU    Private Bytes    Working Set    Description    Company Name
System Idle Process    0    99.62    0 K    24 K        
 Interrupts    n/a        0 K    0 K    Hardware Interrupts    
 DPCs    n/a        0 K    0 K    Deferred Procedure Calls    
 System    4        112 K    304 K        
  smss.exe    240        568 K    1,132 K        
csrss.exe    336        2,112 K    3,980 K        
csrss.exe    404        11,132 K    6,844 K        
wininit.exe    412        1,680 K    4,360 K        
 services.exe    508        5,084 K    10,808 K        
  svchost.exe    628        4,780 K    10,072 K    Host Process for Windows Services    Microsoft Corporation
   iashost.exe    1804        7,908 K    11,672 K        
   explorer.exe    396        40,576 K    51,484 K    Windows Explorer    Microsoft Corporation
    utorrent.exe    1468        7,264 K    16,468 K    µTorrent    BitTorrent, Inc.
    procexp.exe    2764        1,744 K    5,996 K    Sysinternals Process Explorer    Sysinternals - www.sysinternals.com
     procexp64.exe    2352    0.38    15,320 K    29,400 K    Sysinternals Process Explorer    Sysinternals - www.sysinternals.com
  svchost.exe    708        4,560 K    8,608 K    Host Process for Windows Services    Microsoft Corporation
  svchost.exe    788        22,532 K    25,696 K    Host Process for Windows Services    Microsoft Corporation
  svchost.exe    844        34,668 K    45,292 K    Host Process for Windows Services    Microsoft Corporation
  svchost.exe    904        7,528 K    13,660 K    Host Process for Windows Services    Microsoft Corporation
  svchost.exe    948        5,720 K    12,732 K    Host Process for Windows Services    Microsoft Corporation
   dwm.exe    2180        3,812 K    8,360 K    Desktop Window Manager    Microsoft Corporation
  svchost.exe    988        14,900 K    17,744 K    Host Process for Windows Services    Microsoft Corporation
  svchost.exe    12        13,576 K    17,448 K    Host Process for Windows Services    Microsoft Corporation
  spoolsv.exe    328        8,544 K    15,120 K    Spooler SubSystem App    Microsoft Corporation
  FileZilla server.exe    1052        2,016 K    4,804 K    FileZilla Server    FileZilla Project
  svchost.exe    1152        1,120 K    2,728 K    Host Process for Windows Services    Microsoft Corporation
  svchost.exe    1412        3,468 K    8,412 K    Host Process for Windows Services    Microsoft Corporation
   rdpclip.exe    2076        2,456 K    7,300 K    RDP Clip Monitor    Microsoft Corporation
  taskhost.exe    3044        2,772 K    5,668 K    Host Process for Windows Tasks    Microsoft Corporation
  msdtc.exe    2304        3,572 K    7,336 K    Microsoft Distributed Transaction Coordinator Service    Microsoft Corporation
  svchost.exe    1072        2,656 K    5,352 K    Host Process for Windows Services    Microsoft Corporation
  svchost.exe    1692        2,368 K    5,636 K    Host Process for Windows Services    Microsoft Corporation
  TrustedInstaller.exe    2660        2,448 K    7,048 K    Windows Modules Installer    Microsoft Corporation
  sppsvc.exe    2672        3,292 K    8,988 K    Microsoft Software Protection Platform Service    Microsoft Corporation
  svchost.exe    1584        1,164 K    2,676 K    Host Process for Windows Services    Microsoft Corporation
 lsass.exe    516        5,852 K    13,028 K    Local Security Authority Process    Microsoft Corporation
 lsm.exe    528        3,152 K    6,048 K        
winlogon.exe    460        1,724 K    4,424 K        
 LogonUI.exe    796        8,704 K    15,424 K        
csrss.exe    2876        3,368 K    7,036 K        
winlogon.exe    2900        1,952 K    5,136 K        
explorer.exe    2164        34,788 K    63,244 K    Windows Explorer    Microsoft Corporation
 FileZilla Server Interface.exe    1732        1,752 K    7,980 K    FileZilla Server    FileZilla Project
 mmc.exe    3064        72,580 K    52,132 K        
firefox.exe    2192        58,820 K    81,028 K    Firefox    Mozilla Corporation

Process: utorrent.exe Pid: 1468

Name    Description    Company Name    Version
{6AF0698E-D558-4F6E-9B3C-3716689AF493}.2.ver0x0000000000000004.db            
{DDF571F2-BE98-426D-8288-1A9A39C3FDA2}.2.ver0x0000000000000001.db            
ADVAPI32.dll    Advanced Windows 32 Base API    Microsoft Corporation    6.1.7600.16385
apphelp.dll    Application Compatibility Client Library    Microsoft Corporation    6.1.7600.16385
CFGMGR32.dll    Configuration Manager DLL    Microsoft Corporation    6.1.7600.16385
CLBCatQ.DLL    COM+ Configuration Catalog    Microsoft Corporation    2001.12.8530.16385
COMCTL32.dll    User Experience Controls Library    Microsoft Corporation    6.10.7600.16385
comctl32.dll.mui    User Experience Controls Library    Microsoft Corporation    6.10.7600.16385
comdlg32.dll    Common Dialogs DLL    Microsoft Corporation    6.1.7600.16385
CRYPT32.dll    Crypto API32    Microsoft Corporation    6.1.7600.16385
CRYPTBASE.dll    Base cryptographic API DLL    Microsoft Corporation    6.1.7600.16385
CRYPTSP.dll    Cryptographic Service Provider API    Microsoft Corporation    6.1.7600.16385
cversions.2.db            
cversions.2.db            
DEVOBJ.dll    Device Information Set DLL    Microsoft Corporation    6.1.7600.16385
dhcpcsvc.DLL    DHCP Client Service    Microsoft Corporation    6.1.7600.16385
dhcpcsvc6.DLL    DHCPv6 Client    Microsoft Corporation    6.1.7600.16385
DnsApi.dll    DNS Client API DLL    Microsoft Corporation    6.1.7600.16385
DUser.dll    Windows DirectUser Engine    Microsoft Corporation    6.1.7600.16385
duser.dll.mui    Windows DirectUser Engine    Microsoft Corporation    6.1.7600.16385
dwmapi.dll    Microsoft Desktop Window Manager API    Microsoft Corporation    6.1.7600.16385
FirewallAPI.dll    Windows Firewall API    Microsoft Corporation    6.1.7600.16385
fwpuclnt.dll    FWP/IPsec User-Mode API    Microsoft Corporation    6.1.7600.16385
GDI32.dll    GDI Client DLL    Microsoft Corporation    6.1.7600.16385
ICMP.DLL    ICMP DLL    Microsoft Corporation    6.1.7600.16385
iertutil.dll    Run time utility for Internet Explorer    Microsoft Corporation    8.0.7600.16385
imageres.dll    Windows Image Resource    Microsoft Corporation    6.1.7600.16385
IMM32.DLL    Multi-User Windows IMM32 API Client DLL    Microsoft Corporation    6.1.7600.16385
index.dat            
index.dat            
index.dat            
iphlpapi.DLL    IP Helper API    Microsoft Corporation    6.1.7600.16385
kernel32.dll    Windows NT BASE API Client DLL    Microsoft Corporation    6.1.7600.16385
KERNELBASE.dll    Windows NT BASE API Client DLL    Microsoft Corporation    6.1.7600.16385
KernelBase.dll.mui    Windows NT BASE API Client DLL    Microsoft Corporation    6.1.7600.16385
locale.nls            
LPK.dll    Language Pack    Microsoft Corporation    6.1.7600.16385
MPR.dll    Multiple Provider Router DLL    Microsoft Corporation    6.1.7600.16385
MSASN1.dll    ASN.1 Runtime APIs    Microsoft Corporation    6.1.7600.16415
MSCTF.dll    MSCTF Server DLL    Microsoft Corporation    6.1.7600.16385
msvcrt.dll    Windows NT CRT DLL    Microsoft Corporation    7.0.7600.16385
mswsock.dll    Microsoft Windows Sockets 2.0 Service Provider    Microsoft Corporation    6.1.7600.16385
napinsp.dll    E-mail Naming Shim Provider    Microsoft Corporation    6.1.7600.16385
netprofm.dll    Network List Manager    Microsoft Corporation    6.1.7600.16385
NLAapi.dll    Network Location Awareness 2    Microsoft Corporation    6.1.7600.16385
Normaliz.dll    Unicode Normalization DLL    Microsoft Corporation    6.1.7600.16385
npmproxy.dll    Network List Manager Proxy    Microsoft Corporation    6.1.7600.16385
NSI.dll    NSI User-mode interface DLL    Microsoft Corporation    6.1.7600.16385
ntdll.dll    NT Layer DLL    Microsoft Corporation    6.1.7600.16385
ntdll.dll    NT Layer DLL    Microsoft Corporation    6.1.7600.16385
ntmarta.dll    Windows NT MARTA provider    Microsoft Corporation    6.1.7600.16385
ole32.dll    Microsoft OLE for Windows    Microsoft Corporation    6.1.7600.16385
oleaut32.dll        Microsoft Corporation    6.1.7600.16385
profapi.dll    User Profile Basic API    Microsoft Corporation    6.1.7600.16385
PROPSYS.dll    Microsoft Property System    Microsoft Corporation    7.0.7600.16385
rasadhlp.dll    Remote Access AutoDial Helper    Microsoft Corporation    6.1.7600.16385
RASAPI32.dll    Remote Access API    Microsoft Corporation    6.1.7600.16385
rasman.dll    Remote Access Connection Manager    Microsoft Corporation    6.1.7600.16385
Riched20.dll    Rich Text Edit Control, v3.1    Microsoft Corporation    5.31.23.1229
RPCRT4.dll    Remote Procedure Call Runtime    Microsoft Corporation    6.1.7600.16385
RpcRtRemote.dll    Remote RPC Extension    Microsoft Corporation    6.1.7600.16385
rsaenh.dll    Microsoft Enhanced Cryptographic Provider    Microsoft Corporation    6.1.7600.16385
rtutils.dll    Routing Utilities    Microsoft Corporation    6.1.7600.16617
sechost.dll    Host for SCM/SDDL/LSA Lookup APIs    Microsoft Corporation    6.1.7600.16385
sensapi.dll    SENS Connectivity API DLL    Microsoft Corporation    6.1.7600.16385
SETUPAPI.dll    Windows Setup API    Microsoft Corporation    6.1.7600.16385
SHELL32.dll    Windows Shell Common Dll    Microsoft Corporation    6.1.7600.16644
shfolder.dll    Shell Folder Service    Microsoft Corporation    6.1.7600.16385
SHLWAPI.dll    Shell Light-weight Utility Library    Microsoft Corporation    6.1.7600.16385
SortDefault.nls            
SspiCli.dll    Security Support Provider Interface    Microsoft Corporation    6.1.7600.16484
StaticCache.dat            
urlmon.dll    OLE32 Extensions for Win32    Microsoft Corporation    8.0.7600.16625
USER32.dll    Multi-User Windows USER API Client DLL    Microsoft Corporation    6.1.7600.16385
USERENV.dll    Userenv    Microsoft Corporation    6.1.7600.16385
USP10.dll    Uniscribe Unicode script processor    Microsoft Corporation    1.626.7600.16385
utorrent.exe    µTorrent    BitTorrent, Inc.    2.0.4.21515
UxTheme.dll    Microsoft UxTheme Library    Microsoft Corporation    6.1.7600.16385
VERSION.dll    Version Checking and File Installation Libraries    Microsoft Corporation    6.1.7600.16385
wininet.dll    Internet Extensions for Win32    Microsoft Corporation    8.0.7600.16625
WINNSI.DLL    Network Store Information RPC interface    Microsoft Corporation    6.1.7600.16385
winrnr.dll    LDAP RnR Provider DLL    Microsoft Corporation    6.1.7600.16385
WLDAP32.dll    Win32 LDAP API DLL    Microsoft Corporation    6.1.7600.16385
wow64.dll    Win32 Emulation on NT64    Microsoft Corporation    6.1.7600.16385
wow64cpu.dll    AMD64 Wow64 CPU     Microsoft Corporation    6.1.7600.16385
wow64win.dll    Wow64 Console and Win32 API Logging    Microsoft Corporation    6.1.7600.16385
WS2_32.dll    Windows Socket 2.0 32-Bit DLL    Microsoft Corporation    6.1.7600.16385
wship6.dll    Winsock2 Helper DLL (TL/IPv6)    Microsoft Corporation    6.1.7600.16385
wshtcpip.dll    Winsock2 Helper DLL (TL/IPv4)    Microsoft Corporation    6.1.7600.16385

Any ideas, or additional information I can provide? Thanks in advance!

One thing that's interesting, is that when it's hanging, analyzing the wait chain in Resource Monitor shows some interesting results:

Hanginghttp://i.imgur.com/w5ZgZ.png

When functioning properly, there's typically just one thread there.

This has been happening on all 2.0 builds as far back as I can remember. This new system got a fresh install of 2.04 with stock settings, no antivirus, and Windows Firewall disabled outright.

Running as administrator or in compatibility mode for Vista doesn't change anything.

Seems to be similar to this: http://forum.utorrent.com/viewtopic.php?id=71846

One more edit - uninstalling completely and trying version 1.7.5 does the exact same thing. It appears to be a problem with 2008/2008 R2. It's probably worth noting that I haven't had this problem with any other programs or torrent clients. No other torrent client is anywhere near as good as uTorrent though, so I'd love to get this resolved.

OK one further edit! Despite having net.disable_ipv6 set to true, I still had to follow these steps: http://support.microsoft.com/kb/929852. It's a bit early to tell, but I think this may have fixed it.

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jsully Newbie

jsully

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  • Author
Posted

So I have two servers that reliably hang uTorrent. One is running Windows Server 2008 Standard Edition 64 bit, and one is running Windows Server 2008 R2 Standard Edition (only available as 64 bit). Both servers share the same hardware - an Asus P5E-VM-DO motherboard with an X3320 CPU and an onboard Intel 82566DM-2 Gigabit. Based on the wait chain feedback, it seems clear that the problem is related to network traffic, and probably the NIC.

The 2008 server is using the Intel driver version 9.13.16.0 from 8/28/2009. The 2008 R2 server is using Microsoft's version of the driver, version 9.13.4.10 from 3/26/2009.

It's worth noting that Windows Firewall is completely disabled on both servers, and I'm not running any security software (mallware/antivirus/firewall/etc)outside of Windows Defender.

I've seen a number of threads suggesting that there's some confluence of problems between Windows, uTorrent, and IPV6. The net.disable_ipv6 does not stop uTorrent from hanging however.

I haven't been able to get the 2008 SE to reliably run. On the 2008 R2 serer, the following seems to have fixed the problem:

Applying the registry updates here: (http://support.microsoft.com/kb/929852) and changing several NIC settings through Device Manager seems to have actually made the hangs go away. Strangely, HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip6\Parameters\DisabledComponents appears to still be set to 0 though.

Here are the current NIC settings:

Speed/Duplex: Autonegotiate

Gig Master Slave Mode: Auto Detect

Interrupt Moderation: Enabled

Jumbo Packet: Disabled

Large Send Offload v2 (IPv4): Enabled

Large Send Offload v2 (IPv6): *Disabled*

Locally Administered Address: empty

Log Link State Event: Enabled

Adaptive Inter-Frame Spacing: Disabled

Flow Control: *Disabled*

Interrupt Moderation Rate: Adaptive

Receive Buffers: 256

Transmit Buffers: 512

Priority & VLAN: *Priority Enabled*

Receive Side Scaling: *Disabled*

IPv4 Checksum Offload: Enabled

TCP Checksum Offload (IPv4): Enabled

TCP Checksum Offload (IPv6): *Disabled*

UDP Checksum Offload (IPv4): Enabled

UDP Checksum Offload (IPv6): *Disabled*

Wait for Link: Auto Detect

I'll report back once I'm able to narrow it down further and figure out repeatable steps for this and narrow down what changes actually fixed it.

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jsully Newbie

jsully

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Posted

Disabling IPV6 altogether by setting HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip6\Parameters\DisabledComponents to 0xffffffff is the only thing that seems to have fixed the 2008 SE install.

Hopefully this helps the next person dealing with it.

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  • 3 weeks later...
junon Newbie

junon

Posted
Posted

Okay, it would appear that I've got the same problem with server 2k8 R2 64bit. Disabling IPv6 isn't really an option for me because that also disables remote access services. Pretty much utorrent just randomly goes 'not responding' for random periods of time at random times. This is pretty much a fresh install of the server and I don't have much running on it at all. Everything else is working fine... from everything I can see, I don't think utorrent works with windows server 2008 without crippling features.

If anyone DOES have any luck with it though, I'd appreciate some help. Here's the hijack this log since that seems to be the thing to paste. Thanks!

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 12:45:14 PM, on 9/27/2010

Platform: Windows Vista SP2 (WinNT 6.00.1906)

MSIE: Internet Explorer v8.00 (8.00.6001.18943)

Boot mode: Normal

Running processes:

C:\Program Files (x86)\uTorrent\uTorrent.exe

C:\Program Files (x86)\NetMeter\NetMeter.exe

C:\Program Files (x86)\FileZilla Server\FileZilla Server Interface.exe

C:\Program Files\TrueCrypt\TrueCrypt.exe

C:\Users\Administrator\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Administrator\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Administrator\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://iesetup.dll/HardAdmin.htm

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://iesetup.dll/HardAdmin.htm

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

F2 - REG:system.ini: UserInit=userinit.exe

O1 - Hosts: ::1 localhost

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

O4 - HKCU\..\Run: [uTorrent] "C:\Program Files (x86)\uTorrent\uTorrent.exe"

O4 - HKCU\..\Run: [Google Update] "C:\Users\Administrator\AppData\Local\Google\Update\GoogleUpdate.exe" /c

O4 - HKCU\..\Run: [C:\Program Files (x86)\NetMeter\NetMeter.exe] C:\Program Files (x86)\NetMeter\NetMeter.exe

O4 - HKCU\..\Run: [FileZilla Server Interface] "C:\Program Files (x86)\FileZilla Server\FileZilla Server Interface.exe"

O15 - ESC Trusted Zone: http://www.almico.com

O15 - ESC Trusted Zone: http://i.dell.com

O15 - ESC Trusted Zone: http://support.dell.com

O15 - ESC Trusted Zone: http://runonce.msn.com

O15 - ESC Trusted Zone: http://mods.myftp.org

O15 - ESC Trusted Zone: http://www.truecrypt.org

O15 - ESC Trusted Zone: http://download.utorrent.com

O15 - ESC Trusted Zone: http://*.windowsupdate.com

O15 - ESC Trusted Zone: http://runonce.msn.com (HKLM)

O15 - ESC Trusted Zone: http://*.windowsupdate.com (HKLM)

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: FileZilla Server FTP server (FileZilla Server) - FileZilla Project - C:\Program Files (x86)\FileZilla Server\FileZilla Server.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%Systemroot%\system32\rqs.exe,-200 (Rqs) - Unknown owner - C:\Windows\system32\rqs.exe (file missing)

O23 - Service: @gpapi.dll,-114 (RSoPProv) - Unknown owner - C:\Windows\system32\RSoPProv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

--

End of file - 5148 bytes

-------------------------------------------

aaaaaaand, here's the missing utorrent.exe dll list with the process explorer log. Sorry about that.

Process PID CPU Private Bytes Working Set Description Company Name

System Idle Process 0 79.23 0 K 24 K

Interrupts n/a 1.54 0 K 0 K Hardware Interrupts

DPCs n/a 0 K 0 K Deferred Procedure Calls

System 4 1.54 0 K 3,952 K

smss.exe 404 472 K 976 K Windows Session Manager Microsoft Corporation

csrss.exe 472 2,248 K 5,684 K Client Server Runtime Process Microsoft Corporation

csrss.exe 516 1,976 K 5,196 K Client Server Runtime Process Microsoft Corporation

wininit.exe 524 1,712 K 4,932 K Windows Start-Up Application Microsoft Corporation

services.exe 600 3,180 K 7,632 K Services and Controller app Microsoft Corporation

svchost.exe 772 2,884 K 6,656 K Host Process for Windows Services Microsoft Corporation

iashost.exe 1464 9,832 K 15,164 K IAS Host Microsoft Corporation

unsecapp.exe 2796 2,736 K 5,232 K Sink to receive asynchronous callbacks for WMI client application Microsoft Corporation

WmiPrvSE.exe 2816 3,848 K 7,220 K WMI Provider Host Microsoft Corporation

svchost.exe 832 3,876 K 7,456 K Host Process for Windows Services Microsoft Corporation

svchost.exe 928 9,344 K 11,396 K Host Process for Windows Services Microsoft Corporation

svchost.exe 960 2,596 K 5,960 K Host Process for Windows Services Microsoft Corporation

svchost.exe 972 35,444 K 44,684 K Host Process for Windows Services Microsoft Corporation

taskeng.exe 1824 2,668 K 7,252 K Task Scheduler Engine Microsoft Corporation

taskeng.exe 2212 3,932 K 9,752 K Task Scheduler Engine Microsoft Corporation

SLsvc.exe 988 7,836 K 12,708 K Microsoft Software Licensing Service Microsoft Corporation

svchost.exe 288 7,448 K 13,824 K Host Process for Windows Services Microsoft Corporation

svchost.exe 432 13,316 K 17,060 K Host Process for Windows Services Microsoft Corporation

dwm.exe 2400 1,464 K 4,132 K Desktop Window Manager Microsoft Corporation

svchost.exe 476 15,244 K 20,220 K Host Process for Windows Services Microsoft Corporation

rdpclip.exe 2332 2,708 K 7,832 K RDP Clip Monitor Microsoft Corporation

svchost.exe 1100 8,080 K 12,896 K Host Process for Windows Services Microsoft Corporation

spoolsv.exe 1268 7,692 K 13,960 K Spooler SubSystem App Microsoft Corporation

FileZilla server.exe 1324 1,884 K 5,076 K FileZilla Server FileZilla Project

svchost.exe 1468 2,584 K 6,376 K Host Process for Windows Services Microsoft Corporation

svchost.exe 1480 1,396 K 3,396 K Host Process for Windows Services Microsoft Corporation

svchost.exe 1576 1,180 K 2,960 K Host Process for Windows Services Microsoft Corporation

msdtc.exe 312 4,024 K 8,540 K MS DTCconsole program Microsoft Corporation

svchost.exe 2016 4,064 K 5,880 K Host Process for Windows Services Microsoft Corporation

alg.exe 736 1,840 K 5,388 K Application Layer Gateway Service Microsoft Corporation

TrustedInstaller.exe 2952 4,420 K 6,952 K Windows Modules Installer Microsoft Corporation

lsass.exe 612 5,028 K 11,736 K Local Security Authority Process Microsoft Corporation

lsm.exe 620 3,616 K 6,688 K Local Session Manager Service Microsoft Corporation

winlogon.exe 560 1,808 K 5,008 K Windows Logon Application Microsoft Corporation

LogonUI.exe 900 8,956 K 14,144 K Windows Logon User Interface Host Microsoft Corporation

csrss.exe 1888 2,652 K 6,908 K Client Server Runtime Process Microsoft Corporation

winlogon.exe 1012 1,968 K 5,440 K Windows Logon Application Microsoft Corporation

explorer.exe 2424 25,112 K 41,144 K Windows Explorer Microsoft Corporation

uTorrent.exe 2684 18.46 109,936 K 115,404 K µTorrent BitTorrent, Inc.

GoogleUpdate.exe 2692 3,180 K 864 K Google Installer Google Inc.

FileZilla Server Interface.exe 2712 1,920 K 6,916 K FileZilla Server FileZilla Project

NetMeter.exe 2720 4,020 K 8,024 K

procexp.exe 3032 2,492 K 6,624 K Sysinternals Process Explorer Sysinternals - www.sysinternals.com

procexp64.exe 3008 0.77 19,684 K 30,284 K Sysinternals Process Explorer Sysinternals - www.sysinternals.com

mmc.exe 2280 169,644 K 166,048 K Microsoft Management Console Microsoft Corporation

Process: uTorrent.exe Pid: 2684

Name Description Company Name Version

ADVAPI32.dll Advanced Windows 32 Base API Microsoft Corporation 6.0.6002.18005

bcrypt.dll Windows Cryptographic Primitives Library (Wow64) Microsoft Corporation 6.0.6002.18005

Cabinet.dll Microsoft® Cabinet File API Microsoft Corporation 6.0.6001.18000

CLBCatQ.DLL COM+ Configuration Catalog Microsoft Corporation 2001.12.6931.18000

COMCTL32.dll User Experience Controls Library Microsoft Corporation 6.10.6002.18005

comdlg32.dll Common Dialogs DLL Microsoft Corporation 6.0.6002.18005

credssp.dll TS Single Sign On Security Package Microsoft Corporation 6.0.6001.18000

CRYPT32.dll Crypto API32 Microsoft Corporation 6.0.6002.18005

crypt32.dll.mui Crypto API32 Microsoft Corporation 6.0.6000.16386

cryptnet.dll Crypto Network Related API Microsoft Corporation 6.0.6001.18000

dhcpcsvc.DLL DHCP Client Service Microsoft Corporation 6.0.6002.18005

dhcpcsvc6.DLL DHCPv6 Client Microsoft Corporation 6.0.6002.18005

DnsApi.dll DNS Client API DLL Microsoft Corporation 6.0.6002.18005

dssenh.dll Microsoft Enhanced DSS and Diffie-Hellman Cryptographic Provider Microsoft Corporation 6.0.6001.18000

FirewallAPI.dll Windows Firewall API Microsoft Corporation 6.0.6001.18000

GDI32.dll GDI Client DLL Microsoft Corporation 6.0.6002.18005

GPAPI.dll Group Policy Client API Microsoft Corporation 6.0.6002.18005

iertutil.dll Run time utility for Internet Explorer Microsoft Corporation 8.0.6001.18943

imagehlp.dll Windows NT Image Helper Microsoft Corporation 6.0.6001.18000

IMM32.DLL Multi-User Windows IMM32 API Client DLL Microsoft Corporation 6.0.6002.18005

index.dat

index.dat

index.dat

Iphlpapi.dll IP Helper API Microsoft Corporation 6.0.6002.18005

kernel32.dll Windows NT BASE API Client DLL Microsoft Corporation 6.0.6002.18005

kernel32.dll.mui Windows NT BASE API Client DLL Microsoft Corporation 6.0.6001.18000

loc2008.nls

loc2008.nls

LPK.DLL Language Pack Microsoft Corporation 6.0.6002.18005

MSASN1.dll ASN.1 Runtime APIs Microsoft Corporation 6.0.6002.18106

MSCTF.dll MSCTF Server DLL Microsoft Corporation 6.0.6002.18005

msctf.dll.mui MSCTF Server DLL Microsoft Corporation 6.0.6000.16386

msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.0.6002.18005

mswsock.dll Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation 6.0.6002.18005

napinsp.dll E-mail Naming Shim Provider Microsoft Corporation 6.0.6001.18000

ncrypt.dll Windows cryptographic library Microsoft Corporation 6.0.6002.18005

NETAPI32.dll Net Win32 API DLL Microsoft Corporation 6.0.6002.18005

NLAapi.dll Network Location Awareness 2 Microsoft Corporation 6.0.6001.18000

Normaliz.dll Unicode Normalization DLL Microsoft Corporation 6.0.6000.16386

npmproxy.dll Network List Manager Proxy Microsoft Corporation 6.0.6000.16386

NSI.dll NSI User-mode interface DLL Microsoft Corporation 6.0.6001.18000

ntdll.dll NT Layer DLL Microsoft Corporation 6.0.6002.18005

ntdll.dll NT Layer DLL Microsoft Corporation 6.0.6002.18005

NTMARTA.DLL Windows NT MARTA provider Microsoft Corporation 6.0.6002.18005

ole32.dll Microsoft OLE for Windows Microsoft Corporation 6.0.6002.18005

OLEACC.dll Active Accessibility Core Component Microsoft Corporation 7.0.6002.18155

oleaccrc.dll Active Accessibility Resource DLL Microsoft Corporation 7.0.6002.18155

oleaut32.dll Microsoft Corporation 6.0.6002.18005

PSAPI.DLL Process Status Helper Microsoft Corporation 6.0.6000.16386

rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 6.0.6000.16386

RASAPI32.dll Remote Access API Microsoft Corporation 6.0.6002.18005

rasman.dll Remote Access Connection Manager Microsoft Corporation 6.0.6001.18000

RPCRT4.dll Remote Procedure Call Runtime Microsoft Corporation 6.0.6002.18024

rsaenh.dll Microsoft Enhanced Cryptographic Provider Microsoft Corporation 6.0.6002.18005

rtutils.dll Routing Utilities Microsoft Corporation 6.0.6002.18274

SAMLIB.dll SAM Library DLL Microsoft Corporation 6.0.6002.18005

schannel.dll TLS / SSL Security Provider Microsoft Corporation 6.0.6002.18269

Secur32.dll Security Support Provider Interface Microsoft Corporation 6.0.6002.18051

sensapi.dll SENS Connectivity API DLL Microsoft Corporation 6.0.6000.16386

SHELL32.dll Windows Shell Common Dll Microsoft Corporation 6.0.6002.18287

shfolder.dll Shell Folder Service Microsoft Corporation 6.0.6000.16386

SHLWAPI.dll Shell Light-weight Utility Library Microsoft Corporation 6.0.6002.18005

slc.dll Software Licensing Client Dll Microsoft Corporation 6.0.6002.18005

TAPI32.dll Microsoft® Windows Telephony API Client DLL Microsoft Corporation 6.0.6000.16386

urlmon.dll OLE32 Extensions for Win32 Microsoft Corporation 8.0.6001.18943

urlmon.dll.mui OLE32 Extensions for Win32 Microsoft Corporation 8.0.6001.18702

USER32.dll Multi-User Windows USER API Client DLL Microsoft Corporation 6.0.6002.18005

USERENV.dll Userenv Microsoft Corporation 6.0.6002.18005

USP10.dll Uniscribe Unicode script processor Microsoft Corporation 1.626.6002.18244

uTorrent.exe µTorrent BitTorrent, Inc. 2.0.4.22150

UxTheme.dll Microsoft UxTheme Library Microsoft Corporation 6.0.6001.18000

VERSION.dll Version Checking and File Installation Libraries Microsoft Corporation 6.0.6002.18005

wininet.dll Internet Extensions for Win32 Microsoft Corporation 8.0.6001.18943

WINMM.dll MCI API DLL Microsoft Corporation 6.0.6002.18005

WINNSI.DLL Network Store Information RPC interface Microsoft Corporation 6.0.6001.18000

winrnr.dll LDAP RnR Provider DLL Microsoft Corporation 6.0.6002.18005

wintrust.dll Microsoft Trust Verification APIs Microsoft Corporation 6.0.6002.18169

WLDAP32.dll Win32 LDAP API DLL Microsoft Corporation 6.0.6002.18005

wow64.dll Win32 Emulation on NT64 Microsoft Corporation 6.0.6002.18005

wow64cpu.dll AMD64 Wow64 CPU Microsoft Corporation 6.0.6002.18005

wow64win.dll Wow64 Console and Win32 API Logging Microsoft Corporation 6.0.6002.18005

WS2_32.dll Windows Socket 2.0 32-Bit DLL Microsoft Corporation 6.0.6001.18000

wship6.dll Winsock2 Helper DLL (TL/IPv6) Microsoft Corporation 6.0.6001.18000

wshtcpip.dll Winsock2 Helper DLL (TL/IPv4) Microsoft Corporation 6.0.6001.18000

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junon Newbie

junon

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Posted
Junon, you can disable IPV6 via those and it won't affect RRAS. I've got it disabled and I'm still able to use RRAS for VPN services.

Not exactly the greatest solution though.

Well I tried disabling everything with the 0xfffffff in the registry, and I couldn't VPN in... so then I tried the partial disable that was supposed to allow VPN 0x20 or whatever, and while I could VPN in, it didn't solve the utorrent problem. Which one specifically did you do?

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Firon Advanced Member

Firon

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Posted

Can any of you provide dumps from uTorrent when it hangs?

When it hangs, open Task Manager, right click on utorrent.exe and choose Create Dump File. Compress this dump and upload it to somewhere like mediafire.com and e-mail it to me, firon at utorrent.com.

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junon Newbie

junon

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Can any of you provide dumps from uTorrent when it hangs?

When it hangs, open Task Manager, right click on utorrent.exe and choose Create Dump File. Compress this dump and upload it to somewhere like mediafire.com and e-mail it to me, firon at utorrent.com.

Did you get the e-mail I sent you with the mediafire link to that file?

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junon Newbie

junon

Posted
Posted

For anyone else out there that was experiencing this issue... it appears to have spontaneously started working on my Server 2k8 R2 machine... either that or I just happen to be checking utorrent when it's NOT happening. Either way, the version I'm running right now is 2.2 build 23703 and I'd be curious to know if anyone else has had it clear up for them as well. Thanks!

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