uTorrent freezes laptop completely

[khaos4ng31]

Problem:

uTorrent seems to be the cause of my laptop freezing completely, which makes me have to reboot it by means of the power button/battery. Also, when my laptop does its automatic chkdsk, it deletes then reindexes files named resume.dat (i think) and resume.dat.old. Those are utorrent files I presume. (It happens only when I have two or more torrents and when I have to check the files to see how much of it has been completed. It almost always happened. I've disabled p2p shield from Avast, doesn't work. Maybe I have to uninstall it? Oh well...

HiJackThis:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:36:23 PM, on 4/17/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v7.00 (7.00.6002.18005)
Boot mode: Normal
Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Users\Sonny\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Sonny\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Sonny\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.conduit.com?SearchSource=10&ctid=CT2405280
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
F2 - REG:system.ini: UserInit=c:\windows\system32\userinit.exe
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe
O4 - HKLM\..\Run: [QuickSet] C:\Program Files\Dell\QuickSet\QuickSet.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
O4 - HKLM\..\Run: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
O4 - HKLM\..\Run: [avast5] C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe /nogui
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O4 - HKLM\..\Run: [AdobeCS5ServiceManager] "C:\Program Files\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"
O4 - HKCU\..\Run: [Google Update] "C:\Users\Sonny\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O17 - HKLM\System\CCS\Services\Tcpip\..\{CD45171D-7FFF-422B-893E-D0BB3B96D1B7}: NameServer = 8.8.8.8,4.2.2.4
O18 - Protocol: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - C:\Program Files\Cozi Express\CoziProtocolHandler.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O22 - SharedTaskScheduler: FencesShellExt - {1984DD45-52CF-49cd-AB77-18F378FEA264} - C:\Program Files\Stardock\Fences\FencesMenu.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_ae0b52e0\aestsrv.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\Windows\system32\GameMon.des.exe (file missing)
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: SupportSoft Sprocket Service (DellSupportCenter) (sprtsvc_DellSupportCenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_ae0b52e0\STacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE
O23 - Service: Marvell Yukon Service (yksvc) - Unknown owner - RUNDLL32.EXE (file missing)

--
End of file - 9290 bytes

ProcessExlporer:

See below.

Thank you in advance.

[DreadWingKnight]

missing dll list for the utorrent.exe process.

[khaos4ng31]

missing dll list for the utorrent.exe process.

And how do I do that?

[moogly]

missing dll list for the utorrent.exe process.

And how do I do that?

Select utorrent.exe and enable DLL mode (ctrl+D). Edit your Process Explorer log.

[khaos4ng31]

Process    PID    CPU    Private Bytes    Working Set    Description    Company Name
 uTorrent.exe    3556    1.51    16,504 K    20,788 K    µTorrent    BitTorrent, Inc.
Driver for Windows NT/2000/XP/Vista    Alps Electric Co., Ltd.

Process: uTorrent.exe Pid: 3556

Name    Description    Company Name    Version
advapi32.dll    Advanced Windows 32 Base API    Microsoft Corporation    6.0.6002.18005
clbcatq.dll    COM+ Configuration Catalog    Microsoft Corporation    2001.12.6931.18000
comctl32.dll    User Experience Controls Library    Microsoft Corporation    6.10.6002.18305
comdlg32.dll    Common Dialogs DLL    Microsoft Corporation    6.0.6002.18005
dadkeyb.dll    dadkeyb Dynamic Link Library    Dell Inc.    9.2.11.0
dhcpcsvc.dll    DHCP Client Service    Microsoft Corporation    6.0.6002.18005
dhcpcsvc6.dll    DHCPv6 Client    Microsoft Corporation    6.0.6002.18005
dnsapi.dll    DNS Client API DLL    Microsoft Corporation    6.0.6002.18416
FirewallAPI.dll    Windows Firewall API    Microsoft Corporation    6.0.6001.18000
gdi32.dll    GDI Client DLL    Microsoft Corporation    6.0.6002.18005
iertutil.dll    Run time utility for Internet Explorer    Microsoft Corporation    7.0.6002.18005
imm32.dll    Multi-User Windows IMM32 API Client DLL    Microsoft Corporation    6.0.6002.18005
IPHLPAPI.DLL    IP Helper API    Microsoft Corporation    6.0.6002.18005
kernel32.dll    Windows NT BASE API Client DLL    Microsoft Corporation    6.0.6002.18005
locale.nls            
locale.nls            
lpk.dll    Language Pack    Microsoft Corporation    6.0.6002.18051
mdnsNSP.dll    Bonjour Namespace Provider    Apple Inc.    2.0.3.0
msctf.dll    MSCTF Server DLL    Microsoft Corporation    6.0.6002.18005
msi.dll    Windows Installer    Microsoft Corporation    4.5.6002.18005
msimg32.dll    GDIEXT Client DLL    Microsoft Corporation    6.0.6000.16386
msvcrt.dll    Windows NT CRT DLL    Microsoft Corporation    7.0.6002.18005
mswsock.dll    Microsoft Windows Sockets 2.0 Service Provider    Microsoft Corporation    6.0.6002.18005
NapiNSP.dll    E-mail Naming Shim Provider    Microsoft Corporation    6.0.6001.18000
nlaapi.dll    Network Location Awareness 2    Microsoft Corporation    6.0.6001.18000
nsi.dll    NSI User-mode interface DLL    Microsoft Corporation    6.0.6001.18000
ntdll.dll    NT Layer DLL    Microsoft Corporation    6.0.6002.18327
ole32.dll    Microsoft OLE for Windows    Microsoft Corporation    6.0.6002.18277
oleaut32.dll        Microsoft Corporation    6.0.6002.18005
pnrpnsp.dll    PNRP Name Space Provider    Microsoft Corporation    6.0.6001.18000
psapi.dll    Process Status Helper    Microsoft Corporation    6.0.6000.16386
rasadhlp.dll    Remote Access AutoDial Helper    Microsoft Corporation    6.0.6000.16386
rpcrt4.dll    Remote Procedure Call Runtime    Microsoft Corporation    6.0.6002.18024
rsaenh.dll    Microsoft Enhanced Cryptographic Provider    Microsoft Corporation    6.0.6002.18005
secur32.dll    Security Support Provider Interface    Microsoft Corporation    6.0.6002.18051
shell32.dll    Windows Shell Common Dll    Microsoft Corporation    6.0.6002.18393
shfolder.dll    Shell Folder Service    Microsoft Corporation    6.0.6000.16386
shlwapi.dll    Shell Light-weight Utility Library    Microsoft Corporation    6.0.6002.18393
urlmon.dll    OLE32 Extensions for Win32    Microsoft Corporation    7.0.6002.18407
user32.dll    Multi-User Windows USER API Client DLL    Microsoft Corporation    6.0.6002.18005
userenv.dll    Userenv    Microsoft Corporation    6.0.6002.18005
usp10.dll    Uniscribe Unicode script processor    Microsoft Corporation    1.626.6002.18244
uTorrent.exe    µTorrent    BitTorrent, Inc.    2.2.0.23703
uxtheme.dll    Microsoft UxTheme Library    Microsoft Corporation    6.0.6001.18000
version.dll    Version Checking and File Installation Libraries    Microsoft Corporation    6.0.6002.18005
winnsi.dll    Network Store Information RPC interface    Microsoft Corporation    6.0.6001.18000
winrnr.dll    LDAP RnR Provider DLL    Microsoft Corporation    6.0.6002.18005
Wldap32.dll    Win32 LDAP API DLL    Microsoft Corporation    6.0.6002.18005
ws2_32.dll    Windows Socket 2.0 32-Bit DLL    Microsoft Corporation    6.0.6001.18000
wship6.dll    Winsock2 Helper DLL (TL/IPv6)    Microsoft Corporation    6.0.6001.18000
WSHTCPIP.DLL    Winsock2 Helper DLL (TL/IPv4)    Microsoft Corporation    6.0.6001.18000

[DreadWingKnight]

dadkeyb.dll dadkeyb Dynamic Link Library Dell Inc. 9.2.11.0

What portion of the dell software is this from? It may be causing the problem.

Also, 2.2.1 is out.

[khaos4ng31]

dadkeyb.dll dadkeyb Dynamic Link Library Dell Inc. 9.2.11.0

What portion of the dell software is this from? It may be causing the problem.

Also, 2.2.1 is out.

maybe i should update...

And dadkeyb is from the Dell Quickset and keyboard shortcuts.

[moogly]

And try without your security programs, uninstall them one by one. I see Malwarebytes and nProtect GameGuard. These programs can think p2p traffic is malicious and imply some freezes.