DarthTurducken Posted July 29, 2013 Report Share Posted July 29, 2013 I'm having weird internet issues at home. I've recently tried to start using uTorrent, which I haven't used in years. I Installed it, but I can't seem to download anything. I tried the Setup Guide, and frequently failed the Download test, but so far have passed the Network test every time. It just says "Results: Port is open. Your network is properly configured." I have Automatic Port Mapping enabled. I have Comcast, and use their ARRIS TG862 router. I haven't setup any port forwarding yet. Someone in a forum suggested using a free DNS server, so I tried Comodo DNS, then Google DNS. These seemed to make it worse. I then started having trouble viewing webpages. I did manage to pass the download test with uTorrent once though. Eventually I switched back to having Comcast handle by DNS, and rebooted my PC. I even unplugged the Ethernet cable and the router. Now I'm back to where I started but still having issues with websites. I can log into my employer's website and even go to use Google.com, and GMail. however I cannot do Windows updates and I've had trouble logging into Steam, though it let me in just now. Must websites it' just says "Waiting...". I have no connection issues on my phone using WiFi however, which suggests it's something on my PC. It seems that I can access sites via bookmarks easier than entering their full address in Chrome's address bar, but not always. Some sites I can't pull up either way. The browser's status bar just says "Waitng for blahblah.com" and just hangs there. Here's the result of three traceroute attempts I made, to my router, to Google's primary DNS, and to their hostname.Microsoft Windows [Version 6.1.7601]Copyright © 2009 Microsoft Corporation. All rights reserved.C:\Users\Marc>tracert -d 10.0.0.1Tracing route to 10.0.0.1 over a maximum of 30 hops 1 3 ms 3 ms 3 ms 10.0.0.1Trace complete.C:\Users\Marc>tracert -d 8.8.8.8Tracing route to 8.8.8.8 over a maximum of 30 hops 1 3 ms 3 ms 3 ms 10.0.0.1 2 * * * Request timed out. 3 * * * Request timed out. 4 * * * Request timed out. 5 * * * Request timed out. 6 * * * Request timed out. 7 * * * Request timed out. 8 * * * Request timed out. 9 * * * Request timed out. 10 * * * Request timed out. 11 * * * Request timed out. 12 * * * Request timed out. 13 * * * Request timed out. 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. 21 * * * Request timed out. 22 * * * Request timed out. 23 * * * Request timed out. 24 * * * Request timed out. 25 * * * Request timed out. 26 * * * Request timed out. 27 * * * Request timed out. 28 * * * Request timed out. 29 * * * Request timed out. 30 * * * Request timed out.Trace complete.C:\Users\Marc>tracert -d www.google.comTracing route to www.google.com [74.125.227.112]over a maximum of 30 hops: 1 3 ms 3 ms 2 ms 10.0.0.1 2 * * * Request timed out. 3 * * * Request timed out. 4 * * * Request timed out. 5 * * * Request timed out. 6 * * * Request timed out. 7 * * * Request timed out. 8 * * * Request timed out. 9 * * * Request timed out. 10 * * * Request timed out. 11 * * * Request timed out. 12 * * * Request timed out. 13 * * * Request timed out. 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. 21 * * * Request timed out. 22 * * * Request timed out. 23 * * * Request timed out. 24 * * * Request timed out. 25 * * * Request timed out. 26 * * * Request timed out. 27 * * * Request timed out. 28 * * * Request timed out. 29 * * * Request timed out. 30 * * * Request timed out.Trace complete.Here's my ipconfig result:Microsoft Windows [Version 6.1.7601]Copyright © 2009 Microsoft Corporation. All rights reserved.C:\Users\Marc>ipconfigWindows IP ConfigurationEthernet adapter Local Area Connection: Connection-specific DNS Suffix . : hsd1.tx.comcast.net. Link-local IPv6 Address . . . . . : fe80::6573:e031:b749:60d9%10 IPv4 Address. . . . . . . . . . . : 10.0.0.6 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 10.0.0.1Tunnel adapter isatap.hsd1.tx.comcast.net.: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : hsd1.tx.comcast.net.Tunnel adapter Teredo Tunneling Pseudo-Interface: Connection-specific DNS Suffix . : IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:1454:c08:b3e1:d7c4 Link-local IPv6 Address . . . . . : fe80::1454:c08:b3e1:d7c4%16 Default Gateway . . . . . . . . . : ::C:\Users\Marc>Any ideas? Link to comment Share on other sites More sharing options...
ciaobaby Posted July 29, 2013 Report Share Posted July 29, 2013 Change your router for one that is fully operational. Link to comment Share on other sites More sharing options...
Andreasvb Posted July 29, 2013 Report Share Posted July 29, 2013 Changing DNS won't help as you can't even ping an IP address.Try disconnect the router and see if it works better, to be sure it's not the router. Link to comment Share on other sites More sharing options...
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