shylok Posted October 14, 2013 Report Share Posted October 14, 2013 So all my torrents are gone, as is every setting. My biggest pain is the RSS Downloader was configured for over a few dozen entries. Which I don't have a record of, and will have to hunt to reconfigure.All I did was update when prompted, and it went through the upgrade process. Is this data stored somewhere? Can I uninstall this very and reinstall a older one and get my settings and data back?Thanks for your help. Link to comment Share on other sites More sharing options...
ciaobaby Posted October 14, 2013 Report Share Posted October 14, 2013 Restore the .dat files from the backups you make on a regular basis. Link to comment Share on other sites More sharing options...
shylok Posted October 14, 2013 Author Report Share Posted October 14, 2013 Restore the .dat files from the backups you make on a regular basis.Wouldn't it be great if the upgrade performed that step, in the event it failed to behave as expected. But I suppose for next time. I'll take that precautionary step myself. I'm assuming it wiped the dat but will check. Link to comment Share on other sites More sharing options...
ciaobaby Posted October 15, 2013 Report Share Posted October 15, 2013 It does, ... provided you choose to keep the settings during the (un)installation process. Link to comment Share on other sites More sharing options...
YosemiteSam Posted October 18, 2013 Report Share Posted October 18, 2013 I had the same experience last night.Re: the pithy comment about "choosing to keep the settings during the (un)installation process": There is no uninstallation process. I started up uTorrent, it told me it was upgrading, and poof, all my settings, seeds, and downloads were gone.And based on the recommended "solution", you're telling me that the .dat file format didn't even change, they just gratuitously removed the existing versions? That's ridiculous. This is a broken upgrade as far as I'm concerned, and I've been a software professional for a very long time. You just don't do crap like this to your customers, and all the "holier than thou" responses you've got aren't going to change that.-- YS Link to comment Share on other sites More sharing options...
ciaobaby Posted October 18, 2013 Report Share Posted October 18, 2013 the pithy comment about "choosing to keep the settings during the (un)installation process": That can depend on what version you are udating to and from, the process is one of the few things that is getting 'fixed' so it's a little problematic to keep up especially when my 'update' method is to drop the new executable into the appropriate directory. Link to comment Share on other sites More sharing options...
YosemiteSam Posted October 18, 2013 Report Share Posted October 18, 2013 So that's it? You just dump an update on customers that wipes out their existing setup, with no recourse?I guess I'll start looking for a new client. Hopefully one that doesn't insist on including ads.You've done a great job ruining a once-OK product.-- YS Link to comment Share on other sites More sharing options...
DreadWingKnight Posted October 18, 2013 Report Share Posted October 18, 2013 And based on the recommended "solution", you're telling me that the .dat file format didn't even change, they just gratuitously removed the existing versions?Hardly. Something on your system caused the file to become corrupt during the upgrade. Link to comment Share on other sites More sharing options...
ciaobaby Posted October 18, 2013 Report Share Posted October 18, 2013 You just dump an update on customers that wipes out their existing setup, with no recourse?Actually that can happen at any client startup, because if any of the dat files fail the verification check it will be renamed filename.dat.bad and a new default file is created. So if you find a resume.dat.bad in the installation directory ... that is what happened. Link to comment Share on other sites More sharing options...
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