µTorrent Community Forums

KSErules

Member

BitTorrent won't open

Last night I had BitTorrent running fine and then I shut my computer down. Then this morning I go to turn BitTorrent back on and it keeps giving me the crashdump error. I try to relaunch the application but it doesn't work. So I dunno what's going on. I've got Windows Vista Home Premium 64bit with 4gbs of RAM so I know I'm not running out of memory, Windows says I have around 3gbs free. Any help will be greatly appreciated

jewelisheaven

Member

Re: BitTorrent won't open

If you click the "More Info" button before closing the crash dialog, what information is there at the top, not in the text box at the bottom.

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KSErules

Member

Re: BitTorrent won't open

Well I deleted BitTorrent and downloaded uTorrent and it worked until I shut down and it started doing the exact same thing. Here is a screen shot http://img.photobucket.com/albums/v725/ … orrent.jpg
Then when I do anything a Microsoft window comes up that says uTorrent has stopped working. A problem caused the program to stop working correctly. And they will close the program and notify me when their is an available solution.

DreadWingKnight

I never claimed to be nice.

Re: BitTorrent won't open

hijackthis log please.

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moogly

Member

Re: BitTorrent won't open

Guide to post HJT log: http://forum.utorrent.com/viewtopic.php?id=29748

KSErules

Member

Re: BitTorrent won't open

HIJACK THIS:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:29:35 AM, on 5/10/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\NETGEAR\WPN311\wlancfg5.exe
C:\Program Files (x86)\Java\jre6\bin\jusched.exe
C:\Program Files (x86)\EVGA Precision\EVGAPrecision.exe
C:\Program Files (x86)\EVGA Precision\Bundle\OSDServer\RTSS.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O1 - Hosts: ::1 localhost
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [EVGAPrecision] "C:\Program Files (x86)\EVGA Precision\EVGAPrecisionWrapper.exe" /s
O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files (x86)\DAEMON Tools Lite\daemon.exe" -autorun
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: NETGEAR WPN311 Smart Wizard.lnk = C:\Program Files (x86)\NETGEAR\WPN311\wlancfg5.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll
O13 - Gopher Prefix:
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/f … wflash.cab
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~2\AVG\AVG8\avgwdsvc.exe
O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: ForceWare IP service (nSvcIp) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
O23 - Service: PnkBstrB - Unknown owner - C:\Windows\system32\PnkBstrB.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 5900 bytes

PROCESS EXPLORER:
Process    PID    CPU    Description    Company Name
System Idle Process    0    98.35       
Interrupts    n/a    0.39    Hardware Interrupts   
DPCs    n/a    0.78    Deferred Procedure Calls   
System    4           
  smss.exe    416        Windows Session Manager    Microsoft Corporation
csrss.exe    488        Client Server Runtime Process    Microsoft Corporation
wininit.exe    540        Windows Start-Up Application    Microsoft Corporation
services.exe    596        Services and Controller app    Microsoft Corporation
  svchost.exe    764        Host Process for Windows Services    Microsoft Corporation
   WmiPrvSE.exe    3592        WMI Provider Host    Microsoft Corporation
  nvvsvc.exe    808        NVIDIA Driver Helper Service, Version 185.85    NVIDIA Corporation
   nvvsvc.exe    1540        NVIDIA Driver Helper Service, Version 185.85    NVIDIA Corporation
  svchost.exe    836        Host Process for Windows Services    Microsoft Corporation
  svchost.exe    884        Host Process for Windows Services    Microsoft Corporation
  svchost.exe    932        Host Process for Windows Services    Microsoft Corporation
   audiodg.exe    312        Windows Audio Device Graph Isolation     Microsoft Corporation
  svchost.exe    960        Host Process for Windows Services    Microsoft Corporation
   dwm.exe    2508        Desktop Window Manager    Microsoft Corporation
  svchost.exe    976        Host Process for Windows Services    Microsoft Corporation
   taskeng.exe    2544        Task Scheduler Engine    Microsoft Corporation
   taskeng.exe    2528        Task Scheduler Engine    Microsoft Corporation
  svchost.exe    428        Host Process for Windows Services    Microsoft Corporation
  SLsvc.exe    460        Microsoft Software Licensing Service    Microsoft Corporation
  svchost.exe    408        Host Process for Windows Services    Microsoft Corporation
  svchost.exe    1052        Host Process for Windows Services    Microsoft Corporation
  spoolsv.exe    1276        Spooler SubSystem App    Microsoft Corporation
  svchost.exe    1304        Host Process for Windows Services    Microsoft Corporation
  avgwdsvc.exe    1712        AVG Watchdog Service    AVG Technologies CZ, s.r.o.
  PnkBstrA.exe    1872           
  PnkBstrB.exe    1940           
  svchost.exe    1952        Host Process for Windows Services    Microsoft Corporation
  svchost.exe    1968        Host Process for Windows Services    Microsoft Corporation
  svchost.exe    2008        Host Process for Windows Services    Microsoft Corporation
  nSvcIp.exe    1044        NVIDIA Corporation   
  nSvcAppFlt.exe    1752        app_filter Module   
lsass.exe    608        Local Security Authority Process    Microsoft Corporation
lsm.exe    616        Local Session Manager Service    Microsoft Corporation
csrss.exe    560        Client Server Runtime Process    Microsoft Corporation
winlogon.exe    272        Windows Logon Application    Microsoft Corporation
explorer.exe    2664        Windows Explorer    Microsoft Corporation
MSASCui.exe    2808        Windows Defender User Interface    Microsoft Corporation
RAVCpl64.exe    2832        HD Audio Control Panel    Realtek Semiconductor
wlancfg5.exe    2940        NetgearCUv2 MFC Application   
firefox.exe    2348        Firefox    Mozilla Corporation
procexp.exe    2444        Sysinternals Process Explorer    Sysinternals - www.sysinternals.com
  procexp64.exe    2976        Sysinternals Process Explorer    Sysinternals - www.sysinternals.com
uTorrent.exe    3108        µTorrent    BitTorrent, Inc.
jusched.exe    2956        Java(TM) Platform SE binary    Sun Microsystems, Inc.
EVGAPrecision.exe    3020        EVGAPrecision   
RTSS.exe    2748        RTSS   
HijackThis.exe    2064        HijackThis    Trend Micro Inc.
notepad.exe    1520        Notepad    Microsoft Corporation

......
So now in the middle of doing all of this its working now. o_0 I dunno what happened between then. I only ran HijackThis and that process explorer. Nothing else. But just to be safe I'm still gonna post my crashdump file
http://www.zshare.net/download/5983438141b7cbc6/

DreadWingKnight

I never claimed to be nice.

Re: BitTorrent won't open

Uninstall the NVidia Forceware Access Manager.

---

FAQ and Search - Use them.
If guides ask for info, provide it before I have to ask for it.

KSErules

Member

Re: BitTorrent won't open

Thanks for the help, I just disabled the nVidia First Packet software from the nVidia control panel and its working fine now.