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Cant open utorrent.exe


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Hello, ive been through the FAQ and 8 pages of the trouble shooting forum but i cant find a solution, or even anyone with a similar problem.

windows xp, xone alarm, no router or anything, just plain old cable, no anti virus programs.

Ive been using utorrent for a month or so now and its worked excellent.

We got a touch of a virus yesterday and the missus ran "spybot search and destroy" and "hijack this". She then took away everything that popped up hijack this.

The virus disappeared but when i went to open utorrent i got an error and have been ever since despite restarts, deletions, reinstallations.

Anyone got any bright ideas as im pretty desperate????

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oh sorry, silly me :lol:

its in swedish so i cant post the exact text, but its the standard one

"u.torrent.exe has come across a problem and must finish"

then you get the whole "describe the problem for miscrosoft message"

dont know how i can be more specific, i comes straight away, utorrent doesnt appear at all

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i formatted the whole thing about a month ago and its working perfectly otherwise, i am able to install and use everything else no problems, i updated to mozilla 2.0 the other day for example.

Im amazed that no one can solve this, i tought it was just me being dopey.

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Some of us could probably solve that if we could sit down and root through the computer to see exacting details, but based on what you tell us...however exacting...we are still flying nearly blind.

Lots of things are only checked and discovered on a computer through trial and error. ...or very thorough searches.

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Logfile of HijackThis v1.99.1

Scan saved at 21:48:45, on 2006-10-30

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:










C:\Program\Zone Labs\ZoneAlarm\zlclient.exe



C:\Program\MSN Messenger\MsnMsgr.Exe

C:\Program\Mozilla Firefox\firefox.exe


C:\Program\Internet Explorer\iexplore.exe

D:\Small_Programs\PC Protection\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Länkar

R3 - URLSearchHook: (no name) - {A8BD6820-6ED7-423E-9558-2D1486B0FEEA} - (no file)

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program\SPYBOT~1\SDHelper.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program\Zone Labs\ZoneAlarm\zlclient.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program\Java\jre1.5.0_06\bin\jusched.exe

O4 - HKLM\..\Run: [Net iD] C:\WINDOWS\System32\iid.exe

O4 - HKCU\..\Run: [MsnMsgr] "C:\Program\MSN Messenger\MsnMsgr.Exe" /background

O4 - HKCU\..\Run: [DeluxeCommunications] C:\Program\DeluxeCommunications\Dxc.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program\Microsoft Office\Office10\OSA.EXE

O8 - Extra context menu item: E&xportera till Microsoft Excel - res://C:\Program\MICROS~2\Office10\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java-konsol - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program\Java\jre1.5.0_06\bin\ssv.dll

O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\Program\MSNMES~1\msgrapp.dll" (file missing)

O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe


is this of any use? are there any other logs i could run and post??

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