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utorrent randomly freezes my computer


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It randomly freezes everything. I have no reset button so I've been holding power for three seconds to reset. It'll do it 5 minutes after starting utorrent sometimes, other times it takes hours.

I'm using Windows XP, and connect with an external usb modem.

I increased the disk cache to 512mb which seemed to fix the problem. But then it did it again. Now I think it's only when I'm downloading a lot of things at once or if there's a lot queued.

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Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 2:03:15 a.m., on 2/02/2008

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16574)

Boot mode: Normal

Running processes:










C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe

C:\Program Files\Bonjour\mDNSResponder.exe


D:\Graphics\3ds Max 2008\mentalray\satellite\raysat_3dsMax2008_32server.exe

D:\Graphics\3ds Max 9\mentalray\satellite\raysat_3dsmax9_32server.exe



C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE


C:\Program Files\Quicktime\iTunesHelper.exe

C:\Program Files\Google\Gmail Notifier\gnotify.exe

C:\Program Files\TomTom HOME 2\HOMERunner.exe

C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe

C:\Program Files\Windows Live\Messenger\msnmsgr.exe

C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe

C:\Program Files\OpenOffice.org 2.0\program\soffice.exe

C:\Program Files\OpenOffice.org 2.0\program\soffice.BIN

C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\IPWireless Inc\IPWireless PC Software\UEStatus.exe

C:\Program Files\GetRight\getright.exe

C:\Program Files\Windows Live\Messenger\usnsvc.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe

C:\Program Files\uTorrent\uTorrent.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.maxunderground.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: bho2gr Class - {31FF080D-12A3-439A-A2EF-4BA95A3148E8} - C:\Program Files\GetRight\xx2gr.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\Msdxm6.ocx

O4 - HKLM\..\Run: [startCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"


O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\Quicktime\iTunesHelper.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\HOMERunner.exe" -s

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe

O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background

O4 - HKCU\..\Run: [bitComet] "C:\Program Files\BitComet\BitComet.exe" /tray

O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')


O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')

O4 - Startup: OpenOffice.org 2.0.lnk = C:\Program Files\OpenOffice.org 2.0\program\quickstart.exe

O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe

O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm

O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {C49134CC-B5EF-458C-A442-E8DFE7B4645F} (YYGInstantPlay Control) - http://www.yoyogames.com/downloads/activex/YoYo.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{6FC33E53-CF17-42DF-9EA7-FAAAEF9F98CA}: NameServer =

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe

O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe

O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: mental ray 3.6 Satellite for Autodesk 3ds Max 2008 32-bit 32-bit (mi-raysat_3dsMax2008_32) - Unknown owner - D:\Graphics\3ds Max 2008\mentalray\satellite\raysat_3dsMax2008_32server.exe

O23 - Service: mental ray 3.5 Satellite (32-bit) (mi-raysat_3dsmax9_32) - Unknown owner - D:\Graphics\3ds Max 9\mentalray\satellite\raysat_3dsmax9_32server.exe

O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe


End of file - 7245 bytes

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Thanks. No, I imagine I'd have to investigate what that is, and then purchase something...

After I first found utorrent was the cause of the crashes (I thought it was hardware and cycled out as much stuff as I could; ram, radeon...) I installed bitcomet and it crashed in exactly the same way.

Interestingly, I see an entry for bitcomet in that log... Even though I uninstalled right after it crashed.

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"I imagine I'd have to investigate what that is, and then purchase something"

My estimate is you'll have to investigate what that is, and then remove something.

Bad software interactions with "perfectly stable" commercial software is alot more common than it should be. :(

...just seems to be getting worse too. :(

Fact BitComet crashed too means uTorrent is not the underlying cause of the crashes.

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