chipwrex Posted April 1, 2008 Report Share Posted April 1, 2008 Hi,I've downloaded uTorrent last week and been tweaking speed, fixing NeroScout, eliminating indexing services, etc., ever since! As of yet, I've not been able to download a single movie yet!!!!!!!! I keep getting 2 messages:1.) Low disk space (which is NOT how it starts out, but gets there after 15mins of download, which is usually at 0.7%)2.) "Torrent Error: The process cannot access the file because it is being used by another process."I keep deleting contents on disk (which is difficult, since I seem to need "auupdate.exe", which I cannot find on google or elsewhere), and NEVER touch my keyboard/mouse while it's downloading!!! What is wrong?I copied and pasted my logfile, maybe it'll help you help me... :-) Sorry, am a bit of a computer newbie...Logfile of Trend Micro HijackThis v2.0.2Scan saved at 2:59:04 PM, on 4/1/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16608)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\PROGRA~1\Grisoft\AVG7\avgcc.exeC:\Program Files\Common Files\Real\Update_OB\realsched.exeC:\PROGRA~1\Grisoft\AVG7\avgamsvr.exeC:\Program Files\Java\jre1.6.0_05\bin\jusched.exeC:\Program Files\Winamp\winampa.exeC:\Program Files\Spyware Doctor\pctsTray.exeC:\PROGRA~1\Grisoft\AVG7\avgupsvc.exeC:\WINDOWS\system32\ctfmon.exeC:\PROGRA~1\Grisoft\AVG7\avgemc.exeC:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exeC:\Program Files\Google\Google Updater\GoogleUpdater.exeC:\Program Files\CyberLink\Shared Files\RichVideo.exeC:\Program Files\Back2zip\Back2zip.exeC:\Program Files\Spyware Doctor\pctsAuxs.exeC:\Program Files\Corkboard\CORK.EXEC:\Program Files\Spyware Doctor\pctsSvc.exeC:\Program Files\Analog Devices\SoundMAX\SMAgent.exeC:\Program Files\uTorrent\uTorrent.exeC:\WINDOWS\System32\alg.exeC:\WINDOWS\system32\cisvc.exeC:\PROGRA~1\MOZILL~2\FIREFOX.EXEC:\Documents and Settings\owner\My Documents\HiJackThis.exeC:\WINDOWS\System32\wbem\wmiprvse.exeR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://oca.microsoft.com/resredir.aspx?sid=708&Bucket=0xF4_IOERR_C000000E_IMAGE_hardware_disk&State=1&ID=17569708-c194-4c4e-bf34-8c173e4f7820&LCID=1033&OS=5.1.2600.2.00010100.2.0O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dllO2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dllO2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dllO2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\swg.dllO4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUPO4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osbootO4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exeO4 - HKLM\..\Run: [iSTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exeO4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')O4 - Startup: Back2zip.lnk = C:\Program Files\Back2zip\Back2zip.exeO4 - Startup: MyCorkboard.lnk = C:\Program Files\Corkboard\CORK.EXEO4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exeO8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZRfox000O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dllO9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dllO11 - Options group: [JAVA_IBM] Java (IBM)O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1205809075406O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exeO23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exeO23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exeO23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exeO23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exeO23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exeO23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exeO23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exeO23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe--End of file - 5718 bytesPlease help,chipwrex Link to comment Share on other sites More sharing options...
jewelisheaven Posted April 1, 2008 Report Share Posted April 1, 2008 Can you try uninstalling spyware doctor.. or all pc tools software? Link to comment Share on other sites More sharing options...
Firon Posted April 1, 2008 Report Share Posted April 1, 2008 Low disk space means... low disk space. You have too much stuff on your drive. Link to comment Share on other sites More sharing options...
chipwrex Posted April 2, 2008 Author Report Share Posted April 2, 2008 Hi jewelisheaven,thank you for your response!Unfortunately even after uninstalling all pc tools and spyware doctor, I still get the same message :-(Hi Firon,thank you for your response as well, but I've got TWO disks! IBM preload and IBM service.On "preload" I've got 26 gig available, "service" only holds 2.6 gig. If I free any more space than 7%, my computer won't work!!!!!!!Is there any way to get uTorrent to download onto "preload", instead on "service"?If not, what could I possibly delete of my "service"? I can post a list, but most things I wanna delete, it says "If this item is deleted, your computer may not work"!!! Regards,chipwrex Link to comment Share on other sites More sharing options...
Firon Posted April 2, 2008 Report Share Posted April 2, 2008 You have to actually save the torrents to preload. If you saved any to service, then you have to basically remove the torrent and re-add it. Link to comment Share on other sites More sharing options...
jewelisheaven Posted April 2, 2008 Report Share Posted April 2, 2008 Say your Preload is C:, and Service is D:You can use explorer to move your data to PRELOAD, for example make a folder "c:\Downloads\Files" and move some of your data there... Additionally for NEW torrents you can use Preferences (Ctrl-P) -> Downloads to change the "put new downloads in" folder to the PRELOAD directory... so you don't have to move it afterwards.After you change the location of the data, right click, advanced, set download location, and browse to the right file/folder, CLICK it, say OK, then start the torrent again and you're good to go You may lose some % on downloading torrents, because when you change location, all data in the Pieces tab is lost. Link to comment Share on other sites More sharing options...
chipwrex Posted April 4, 2008 Author Report Share Posted April 4, 2008 Hi, thank you so much guys - moved "downloads" to "preload", which solved the spaceproblem....My backup system turned out to cause the interruptions...lol! So I switched it off, and was able to download the movie!!!!!!!!!And now there's another problem: When I was trying to burn it to DVD (for the right of which I paid), it says "problem copying file".Sorry, really am a newbie, but how do I burn it to DVD?Is there anything I need to download?Please help (again)! Link to comment Share on other sites More sharing options...
DreadWingKnight Posted April 4, 2008 Report Share Posted April 4, 2008 Once the files are downloaded, our support ends. That issue is beyond our support. Link to comment Share on other sites More sharing options...
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