utorrent crash pc

4x31 · June 18, 2008

After some time my utorrent crash the computer anda a message like: IRQL_NOT_LESS, BAD_POOL_CALLER appears in the screen, and if I open the uttorent agian this message appear after 5 minutes, I have to Uninstall the utorrent and reinstall to be able to use for some time again and then the message again.... this began to happen to the utorrent 1.7 then I changed to the beta and the problem was solve, but this week the trouble returned. What can I do ?

jewelisheaven · June 18, 2008

... Update drivers, check your RAM. Searching would tell you just as much.

4x31 · June 18, 2008

all drivers are uptaded and the ram is ok, but the problem still happens

DreadWingKnight · June 18, 2008

Post a hijackthis log please.

4x31 · June 18, 2008

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 15:21:42, on 18/6/2008

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16674)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\Arquivos de programas\ANI\ANIWZCS2 Service\ANIWZCSdS.exe

C:\WINDOWS\system32\CTsvcCDA.EXE

C:\Arquivos de programas\ESET\ESET Smart Security\ekrn.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Arquivos de programas\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\MsPMSPSv.exe

C:\WINDOWS\system32\Rundll32.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\Arquivos de programas\Zone Labs\ZoneAlarm\zlclient.exe

C:\Arquivos de programas\ESET\ESET Smart Security\egui.exe

C:\Arquivos de programas\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com/intl/la/brazil/index.htm

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.globo.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 139.82.115.10:80

O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Arquivos de programas\HP\Smart Web Printing\hpswp_printenhancer.dll

O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Arquivos de programas\HP\Smart Web Printing\hpswp_framework.dll

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Arquivos de programas\Arquivos comuns\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll

O2 - BHO: Megaupload Toolbar - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - C:\ARQUIV~1\MEGAUP~1\MEGAUP~1.DLL

O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Arquivos de programas\Java\jre1.6.0_05\bin\ssv.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: BHOToolbarButton - {d176baee-7022-4793-95fe-ea340c556dfd} - mscoree.dll (file missing)

O3 - Toolbar: Megaupload Toolbar - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - C:\ARQUIV~1\MEGAUP~1\MEGAUP~1.DLL

O3 - Toolbar: Babylon - {965B54B0-71E0-4611-8DE7-F73FA0B20E26} - C:\Arquivos de programas\Babylon\Babylon Toolbar\BabylonIEToolBar.dll

O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper

O4 - HKLM\..\Run: [updReg] C:\WINDOWS\UpdReg.EXE

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [iSUSPM Startup] C:\ARQUIV~1\ARQUIV~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup

O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE

O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Arquivos de programas\Zone Labs\ZoneAlarm\zlclient.exe"

O4 - HKLM\..\Run: [egui] "C:\Arquivos de programas\ESET\ESET Smart Security\egui.exe" /hide /waitservice

O4 - HKLM\..\Run: [NodLogin] C:\Arquivos de programas\ESET\ESET Smart Security\nodlogin.exe

O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')

O8 - Extra context menu item: &Clean Traces - C:\Arquivos de programas\DAP\Privacy Package\dapcleanerie.htm

O8 - Extra context menu item: &Download with &DAP - C:\Arquivos de programas\DAP\dapextie.htm

O8 - Extra context menu item: Download &all with DAP - C:\Arquivos de programas\DAP\dapextie2.htm

O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\ARQUIV~1\MICROS~4\OFFICE11\EXCEL.EXE/3000

O8 - Extra context menu item: Translate with &Babylon - res://C:\Arquivos de programas\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll/Translate.htm

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Arquivos de programas\Java\jre1.6.0_05\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Arquivos de programas\Java\jre1.6.0_05\bin\ssv.dll

O9 - Extra button: Livro de recortes HP - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Arquivos de programas\HP\Smart Web Printing\hpswp_extensions.dll

O9 - Extra button: Seleção HP Smart - {700259D7-1666-479a-93B1-3250410481E8} - C:\Arquivos de programas\HP\Smart Web Printing\hpswp_extensions.dll

O9 - Extra button: (no name) - {85e1f530-48f4-11d9-9629-08ff2ffc9f67} - (no file)

O9 - Extra button: Pesquisar - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARQUIV~1\MICROS~4\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Arquivos de programas\Arquivos comuns\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL

O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

O9 - Extra button: Download YouTube Videos - {d176baee-7022-4793-95fe-ea340c556dfd} - mscoree.dll (file missing)

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe

O14 - IERESET.INF: SEARCH_PAGE_URL=&http://home.microsoft.com/intl/br/access/allinone.asp

O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab

O16 - DPF: {051D0E35-F4E3-4C8D-B411-AB0875F4C683} (Anark Client 4.0 ActiveX Control) - http://install.anark.com/client/version4/windows-ie/en/AMClient.cab

O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab

O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab

O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab

O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab

O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab53083.cab

O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zone.msn.com/binary/Bankshot.cab31267.cab

O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.atrativa.com.br/games/applets/popcap/chuzzle/popcaploader.cab

O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Arquivos de programas\Lavasoft\Ad-Aware\aawservice.exe

O23 - Service: ANIWZCSd Service (ANIWZCSdService) - Alpha Networks Inc. - C:\Arquivos de programas\ANI\ANIWZCS2 Service\ANIWZCSdS.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe

O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccSvcHst.exe (file missing)

O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE

O23 - Service: Diskeeper - Diskeeper Corporation - C:\Arquivos de programas\Diskeeper Corporation\Diskeeper\DkService.exe

O23 - Service: Eset HTTP Server (EhttpSrv) - ESET - C:\Arquivos de programas\ESET\ESET Smart Security\EHttpSrv.exe

O23 - Service: Eset Service (ekrn) - ESET - C:\Arquivos de programas\ESET\ESET Smart Security\ekrn.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Arquivos de programas\Arquivos comuns\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Arquivos de programas\Intel\PROSetWired\NCS\Sync\NetSvc.exe

O23 - Service: StarWind AE Service (StarWindServiceAE) - Rocket Division Software - C:\Arquivos de programas\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe

O23 - Service: StyleXPService - Unknown owner - C:\Arquivos de programas\TGTSoft\StyleXP\StyleXPService.exe

O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe

--

End of file - 9757 bytes

DreadWingKnight · June 18, 2008

My first suspect is ZoneAlarm.

Second is NOD32.

No closing isn't enough, they need to be uninstalled.

4x31 · June 18, 2008

thx, I will try to use the utorrent without them

Firon · June 19, 2008

Just uninstalling Zone Alarm should be enough. NOD32 generally doesn't crash computers.

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utorrent crash pc

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