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''Access Denied''


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I have the error problem ''Access Denied''.

I had xp and turn it to vista. all my old files that had not been download yet have that problem. Any new torrent download fine, without error messages.

I read the problems about winzip etc.I have nothing of this programs running.

Here is my log file:

Logfile of Trend Micro HijackThis v2.0.0 (BETA)

Scan saved at 14:14:44, on 21/12/2007

Platform: Windows Vista (WinNT 6.00.1904)

Boot mode: Normal

Running processes:




C:\Program Files\Windows Defender\MSASCui.exe

C:\Program Files\Microsoft IntelliPoint\ipoint.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files\Windows Media Player\wmpnscfg.exe

C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE

C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe

C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe


C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Microsoft IntelliType Pro\IType.exe

C:\Program Files\uTorrent\uTorrent.exe


C:\Program Files\Winamp\winamp.exe




R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O1 - Hosts: ::1 localhost

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files\BitComet\tools\BitCometBHO_1.1.11.30.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide

O4 - HKLM\..\Run: [startCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe

O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"

O4 - HKLM\..\Run: [intelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"

O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"

O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: Γρήγορη εκκίνηση Adobe Reader .lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O8 - Extra context menu item: Ε&ξαγωγή στο Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra button: BitComet - {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://C:\Program Files\BitComet\tools\BitCometBHO_1.1.11.30.dll/206 (file missing)

O13 - Gopher Prefix:

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll

O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe

O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

O23 - Service: lxda_device - - C:\Windows\system32\lxdacoms.exe

O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe


End of file - 5277 bytes

Can you help me?

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Indexing is the process of looking through ALL files/folders (in a list or EVERYTHING), which interferes with uTorrent's ability to write to files.

If you don't recognize polylex.exe, would you mind following this procedure:

Start -> Run -> Cmd -> cd\ -> dir/s polylex.exe

Can you right click in the command window, and select "Mark"

Then highlight everything from the top (the line you typed dir/s...) -> downwards and from the far left -> right. After you highlight it, a left click should copy it, could you get all of the text in between and paste it here?

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Microsoft Windows [Έκδοση 6.0.6000]

Πνευματικά δικαιώματα © 2006 Microsoft Corporation. Με επιφύλαξη κάθε νόμιμου



C:\>dir/s polylex.exe

Ο τόμος στη μονάδα δίσκου C είναι Windows

Ο αριθμός σειράς του τόμου είναι 6079-2E7F

Το αρχείο δεν βρέθηκε

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Sorry I thought it would pop up the cmd window on the K: drive. It didn't find the file on C of course. (sorry I'm native to the US and like most I don't speak any language other than Spanish or English fluently ;) )

If you're expecting to be using a program under your K:\Programs folder with that name... good. If not, the reason Ultima mentioned it was because it a) wasn't on the same drive as your main programs B) is in a different folder than most expected installed programs and c) therefore it could be the bad juju :/

As a secondary step, would you mind going to Process Explorer and using it to perform an additional log?

1) Downloading the ZIP

2) Unzipping it (it doesn't install anywhere else afaik)

3) Running procexp.exe

4) Clicking on the utorrent process in the upper pane, Ctrl-L to enable the lower pane

5) Clicking on the lower pane and pressing Ctrl-D to show DLL mode

6) Ctrl-A to save the list to a text file, and pasting that text file into this thread?

It will tell us exactly what is linking into uT ... if anything specifically is monitoring what is opened. Btw, thanks for the understanding.

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I hope I did it right!

Process PID CPU Description Company Name

System Idle Process 0 91.43

Interrupts n/a Hardware Interrupts

DPCs n/a Deferred Procedure Calls

System 4

smss.exe 400

csrss.exe 528

wininit.exe 576

services.exe 620 0.76

svchost.exe 820

unsecapp.exe 676 Sink to receive asynchronous callbacks for WMI client application Microsoft Corporation

WmiPrvSE.exe 2900

mobsync.exe 4444 Microsoft Sync Center Microsoft Corporation

svchost.exe 876

svchost.exe 908

Ati2evxx.exe 1008

Ati2evxx.exe 1412

svchost.exe 1032

audiodg.exe 1204

svchost.exe 1056

dwm.exe 1744 0.76 Διαχείριση παραθύρων επιφάνειας εργασίας Microsoft Corporation

svchost.exe 1112 0.76

taskeng.exe 1968 Μηχανισμός Χρονοδιαγράμματος εργασιών Microsoft Corporation

itype.exe 4636 IType.exe Microsoft Corporation

taskeng.exe 3768

taskeng.exe 6072

SLsvc.exe 1236

svchost.exe 1288

svchost.exe 1476

ccSvcHst.exe 1652

AppSvc32.exe 1840

spoolsv.exe 1952

svchost.exe 1984

AluSchedulerSvc.exe 2800

ccSvcHst.exe 2956

lxdacoms.exe 3000

svchost.exe 3032

svchost.exe 3108

svchost.exe 3136

SearchIndexer.exe 3328

wmpnetwk.exe 3820

symlcsvc.exe 3548

usnsvc.exe 4964

lsass.exe 632

lsm.exe 640

csrss.exe 588

winlogon.exe 740

explorer.exe 1804 Εξερεύνηση των Windows Microsoft Corporation

MSASCui.exe 304 Windows Defender User Interface Microsoft Corporation

ipoint.exe 488 IPoint.exe Microsoft Corporation

dpupdchk.exe 2500 dpupdchk.exe Microsoft Corporation

ccApp.exe 520 Symantec User Session Symantec Corporation

sidebar.exe 1644 3.05 Πλευρική εργαλειοθήκη των Windows Microsoft Corporation

wmpnscfg.exe 1136 Εφαρμογή ρύθμισης παραμέτρων υπηρεσίας κοινής χρήσης δικτύου του Windows Media Player Microsoft Corporation

firefox.exe 1724 Firefox Mozilla Corporation

uTorrent.exe 2288 3.05

winamp.exe 7192 Winamp Nullsoft

procexp.exe 7496 0.76 Sysinternals Process Explorer Sysinternals

MOM.exe 292 Catalyst Control Center: Monitoring program ATI Technologies Inc.

CCC.exe 2748 Catalyst Control Centre: Host application ATI Technologies Inc.

conime.exe 2856

msnmsgr.exe 3868 Messenger Microsoft Corporation

Process: uTorrent.exe Pid: 2288

Name Description Company Name Version

ADVAPI32.dll Εξελιγμένο βασικό ΑΡΙ των Windows 32 Microsoft Corporation 6.00.6000.16386

CLBCatQ.DLL COM+ Configuration Catalog Microsoft Corporation 2001.12.6930.16386

COMCTL32.dll Βιβλιοθήκη στοιχείων ελέγχου εμπειρίας χρήστη Microsoft Corporation 6.10.6000.16386

comdlg32.dll Αρχείο DLL κοινών παραθύρων διαλόγου Microsoft Corporation 6.00.6000.16386

dhcpcsvc.DLL Υπηρεσία προγράμματος-πελάτη DHCP Microsoft Corporation 6.00.6000.16512

dhcpcsvc6.DLL Πρόγραμμα-πελάτης DHCP Microsoft Corporation 6.00.6000.16512

DNSAPI.dll DLL προγράμματος-πελάτη API DNS Microsoft Corporation 6.00.6000.16386

FirewallAPI.dll API Τείχους προστασίας των Windows Microsoft Corporation 6.00.6000.16501

GDI32.dll GDI Client DLL Microsoft Corporation 6.00.6000.16386

IMM32.DLL Multi-User Windows IMM32 API Client DLL Microsoft Corporation 6.00.6000.16386

Iphlpapi.dll IP Helper API Microsoft Corporation 6.00.6000.16386

kernel32.dll Windows NT BASE API Client DLL Microsoft Corporation 6.00.6000.16386

kernel32.dll.mui Windows NT BASE API Client DLL Microsoft Corporation 6.00.6000.16386



LPK.DLL Language Pack Microsoft Corporation 6.00.6000.16386

MSCTF.dll DLL διακομιστή MSCTF Microsoft Corporation 6.00.6000.16386

msctf.dll.mui DLL διακομιστή MSCTF Microsoft Corporation 6.00.6000.16386

msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.00.6000.16386

mswsock.dll Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation 6.00.6000.16386

napinsp.dll Υπηρεσία παροχής συμβατότητας ονομασίας ηλεκτρονικού ταχυδρομείου Microsoft Corporation 6.00.6000.16386

NETAPI32.dll Net Win32 API DLL Microsoft Corporation 6.00.6000.16386

NLAapi.dll Network Location Awareness 2 Microsoft Corporation 6.00.6000.16386

NSI.dll NSI User-mode interface DLL Microsoft Corporation 6.00.6000.16386

ntdll.dll DLL επιπέδου NT Microsoft Corporation 6.00.6000.16386

ole32.dll Microsoft OLE for Windows Microsoft Corporation 6.00.6000.16386

OLEAUT32.dll Microsoft Corporation 6.00.6000.16386

pnrpnsp.dll Υπηρεσία παροχής χώρου ονομάτων PNRP Microsoft Corporation 6.00.6000.16386

PROPSYS.dll Σύστημα ιδιοτήτων της Microsoft Microsoft Corporation 6.00.6000.16386

PSAPI.DLL Process Status Helper Microsoft Corporation 6.00.6000.16386

rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 6.00.6000.16386

RPCRT4.dll Χρόνος εκτέλεσης κλήσης απομακρυσμένης διαδικασίας Microsoft Corporation 6.00.6000.16525

Secur32.dll Security Support Provider Interface Microsoft Corporation 6.00.6000.16386

SETUPAPI.dll Windows Setup API Microsoft Corporation 6.00.6000.16386

setupapi.dll.mui Windows Setup API Microsoft Corporation 6.00.6000.16386

SHELL32.dll Κοινόχρηστο Dll για το κέλυφος των Windows Microsoft Corporation 6.00.6000.16513

SHLWAPI.dll Βιβλιοθήκη βοηθημάτων Shell Light-weight Microsoft Corporation 6.00.6000.16386

USER32.dll Multi-User Windows USER API Client DLL Microsoft Corporation 6.00.6000.16438

USERENV.dll Userenv Microsoft Corporation 6.00.6000.16386

USP10.dll Uniscribe Unicode script processor Microsoft Corporation 1.626.6000.16386


uxtheme.dll Microsoft UxTheme Library Microsoft Corporation 6.00.6000.16386

VERSION.dll Version Checking and File Installation Libraries Microsoft Corporation 6.00.6000.16386

WINNSI.DLL Network Store Information RPC interface Microsoft Corporation 6.00.6000.16386

winrnr.dll LDAP RnR Provider DLL Microsoft Corporation 6.00.6000.16386

WLDAP32.dll Win32 LDAP API DLL Microsoft Corporation 6.00.6000.16386

WS2_32.dll Windows Socket 2.0 32-Bit DLL Microsoft Corporation 6.00.6000.16386

wshtcpip.dll DLL βοηθητικού προγράμματος Winsock2 (TL/IPv4) Microsoft Corporation 6.00.6000.16386

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Good good :) Thank you that was good.

Now the bad news, It doesn't look like there are any exceptional things trying to access uTorrent. That means there is a software incompatibility. I see you are running Norton something... Is it Internet Security? or some other suite of programs which do alot of tasks. This thread lists general as well as specific settings for software firewalls. Unfortunately there isn't a symantec or Norton listing there.

Unfortunately a search on this forum for those specific settings doesn't turn up exact directions. The only other thing is to find out what that POLYLEX is and what it does and / or why it is running :/

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OK, welll.. since I haven't used norton since 2001 version, I have no idea how to set it up for exceptions (which you need if indeed that is the case).

I found this and this link from a google search... perhaps those are helpful or the manual/helpfile which came with it can tell you exactly how to setup exception directories / exes from monitoring.

I'm sorry about the run-around on polylex :P I just couldn't figure out what it was, but i get it poly (multi) lexicon... Hmm I've always wanted to try a new language, why not greek ;)

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  • 3 weeks later...

I also started getting "Error: accessed denied". THis is after succesfully using utorrent for several weeks. I can only open the torrent from the search page by right clicking and choosing open in another window. Once I begin the download, it takes a few seconds then the error appears and the download stops.

I do not have Google desktop and I turned off indexing in the utorrent preferences. Nothing else I've read here seems to apply.

THe only changes I can think of are the additions of Norton System Works and Acronis Backup. I am not using Norton for anything other than problem fixing.

Any suggestions?

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As of yesterdayI no longer get the access denied! I duplicated the UTorrent preferences settings on my husbands PC and now I have no problems.

The three pages I recall changing were :

Downloads tab - Make sure you have a folder assinged for you downloads to go to

Connections - I have the first 4 boxes checked now

BiTorrent 1000,125 and 50 in number of connections and the first 5 boxes checked

I don't know the technical details behind these preference changes, but I do know it worked!

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