ectweak Posted September 10, 2008 Report Share Posted September 10, 2008 recently (past week or so) I've been having dome problems with utorrent that hadn't ever happened before. first was disk overload 100% which I fixed in the preferences.after the past three days of me being out of town, I noticed that utorrent was unable to allocate system memory 16000(I think) bytes and after "closing" utorrent, I checked the task manager, only to find the following.not sure what the problem is, and I only had about 10 torrents seeding, and one downloading when I left... Link to comment Share on other sites More sharing options...
thelittlefire Posted September 10, 2008 Report Share Posted September 10, 2008 Go to http://forum.utorrent.com/viewtopic.php?id=15992 search for process explorer (it will be in the last post), and follow it to create and paste the logfile in this thread below I have a feeling your AV suite is in there. Link to comment Share on other sites More sharing options...
ectweak Posted September 10, 2008 Author Report Share Posted September 10, 2008 Process PID CPU Description Company NameSystem Idle Process 0 96.83 Interrupts n/a Hardware Interrupts DPCs n/a 0.35 Deferred Procedure Calls System 4 smss.exe 1112 Windows NT Session Manager Microsoft Corporation csrss.exe 1200 Client Server Runtime Process Microsoft Corporation winlogon.exe 1224 Windows NT Logon Application Microsoft Corporation services.exe 1272 0.35 Services and Controller app Microsoft Corporation svchost.exe 1448 Generic Host Process for Win32 Services Microsoft Corporation NMIndexStoreSvr.exe 2748 Nero Home Nero AG wmiprvse.exe 4064 WMI Microsoft Corporation svchost.exe 1496 Generic Host Process for Win32 Services Microsoft Corporation svchost.exe 1848 Generic Host Process for Win32 Services Microsoft Corporation wuauclt.exe 1944 Windows Update Automatic Updates Microsoft Corporation HelpSvc.exe 2980 Microsoft Help Center Service Microsoft Corporation svchost.exe 388 Generic Host Process for Win32 Services Microsoft Corporation svchost.exe 580 Generic Host Process for Win32 Services Microsoft Corporation aswUpdSv.exe 716 avast! Antivirus updating service ALWIL Software ashServ.exe 880 avast! antivirus service ALWIL Software spoolsv.exe 1640 Spooler SubSystem App Microsoft Corporation AppleMobileDeviceService.exe 260 Apple Mobile Device Service Apple Inc. GoogleUpdaterService.exe 328 gusvc Google svchost.exe 364 Generic Host Process for Win32 Services Microsoft Corporation svchost.exe 396 Generic Host Process for Win32 Services Microsoft Corporation svchost.exe 432 Generic Host Process for Win32 Services Microsoft Corporation PnkBstrA.exe 444 svchost.exe 508 Generic Host Process for Win32 Services Microsoft Corporation MediaServer.exe 1244 ViewpointService.exe 472 ViewMgr Viewpoint Corporation ashMaiSv.exe 2112 avast! e-Mail Scanner Service ALWIL Software ashWebSv.exe 2152 avast! Web Scanner ALWIL Software iPodService.exe 3096 iPodService Module Apple Inc. alg.exe 3380 Application Layer Gateway Service Microsoft Corporation NMIndexingService.exe 2508 Nero Home Nero AG msiexec.exe 3596 Windows® installer Microsoft Corporation FNPLicensingService.exe 3200 Activation Licensing Service Macrovision Europe Ltd. lsass.exe 1284 LSA Shell (Export Version) Microsoft Corporationexplorer.exe 1992 Windows Explorer Microsoft Corporation ashDisp.exe 596 avast! service GUI component ALWIL Software iTunesHelper.exe 768 iTunesHelper Module Apple Inc. ctfmon.exe 800 CTF Loader Microsoft Corporation Bandwidth Monitor Pro.exe 1660 Displays and logs your network adapters bandwidth usage Pro²soft GoogleUpdate.exe 2056 Google Installer Google Inc. AnyDVDtray.exe 2072 AnyDVD Application SlySoft, Inc. robotaskbaricon.exe 2104 RoboForm TaskBar Icon Siber Systems NMBgMonitor.exe 2236 Nero Home Nero AG youtubeuploader.exe 3012 YouTube Uploader YouTube, LLC hldj_1456.exe 3756 Steam.exe 272 Steam Valve Corporation uTorrent.exe 3576 1.76 µTorrent BitTorrent, Inc. firefox.exe 2228 Firefox Mozilla Corporation Photoshop.exe 3948 Adobe Photoshop CS3 Adobe Systems, Incorporated procexp.exe 1616 0.70 Sysinternals Process Explorer Sysinternals - www.sysinternals.commsiexec.exe 3748 Windows® installer Microsoft CorporationProcess: uTorrent.exe Pid: 3576Name Description Company Name VersionACTIVEDS.dll ADs Router Layer DLL Microsoft Corporation 5.01.2600.2180adsldpc.dll ADs LDAP Provider C DLL Microsoft Corporation 5.01.2600.2180ADVAPI32.dll Advanced Windows 32 Base API Microsoft Corporation 5.01.2600.2180ADvdDiscHlp1.dll ADvdDisc Dynamic Link Library SlySoft, Inc. 2.00.0000.0001appHelp.dll Application Compatibility Client Library Microsoft Corporation 5.01.2600.2180ATL.DLL ATL Module for Windows XP (Unicode) Microsoft Corporation 3.05.2284.0000browseui.dll Shell Browser UI Library Microsoft Corporation 6.00.2900.3157CFGMGR32.dll Configuration Manager Forwarder DLL Microsoft Corporation 5.01.2600.2180CLBCATQ.DLL Microsoft Corporation 2001.12.4414.0312COMCTL32.dll User Experience Controls Library Microsoft Corporation 6.00.2900.2982comdlg32.dll Common Dialogs DLL Microsoft Corporation 6.00.2900.2180COMRes.dll Microsoft Corporation 2001.12.4414.0258credui.dll Credential Manager User Interface Microsoft Corporation 5.01.2600.2180CRYPT32.dll Crypto API32 Microsoft Corporation 5.131.2600.2180CRYPTUI.dll Microsoft Trust UI Provider Microsoft Corporation 5.131.2600.2180CSCDLL.dll Offline Network Agent Microsoft Corporation 5.01.2600.2180cscui.dll Client Side Caching UI Microsoft Corporation 5.01.2600.2180ctype.nls davclnt.dll Web DAV Client DLL Microsoft Corporation 5.01.2600.2180DNSAPI.dll DNS Client API DLL Microsoft Corporation 5.01.2600.2938drprov.dll Microsoft Terminal Server Network Provider Microsoft Corporation 5.01.2600.2180fsshext.8.5.1302.1018.dll Messenger File Sharing Shell Extensions Microsoft Corporation 8.05.1302.1018GDI32.dll GDI Client DLL Microsoft Corporation 5.01.2600.3159gdiplus.dll Microsoft GDI+ Microsoft Corporation 5.01.3102.2180hnetcfg.dll Home Networking Configuration Manager Microsoft Corporation 5.01.2600.2180IMAGEHLP.dll Windows NT Image Helper Microsoft Corporation 5.01.2600.2180IMM32.DLL Windows XP IMM32 API Client DLL Microsoft Corporation 5.01.2600.2180index.dat index.dat index.dat Iphlpapi.dll IP Helper API Microsoft Corporation 5.01.2600.2912kernel32.dll Windows NT BASE API Client DLL Microsoft Corporation 5.01.2600.3119LINKINFO.dll Windows Volume Tracking Microsoft Corporation 5.01.2600.2839locale.nls LPK.DLL Language Pack Microsoft Corporation 5.01.2600.2180mdnsNSP.dll Bonjour Namespace Provider Apple Inc. 1.00.0004.0012MPR.dll Multiple Provider Router DLL Microsoft Corporation 5.01.2600.2180MPRAPI.dll Windows NT MP Router Administration DLL Microsoft Corporation 5.01.2600.2180MSASN1.dll ASN.1 Runtime APIs Microsoft Corporation 5.01.2600.2180MSCTF.dll MSCTF Server DLL Microsoft Corporation 5.01.2600.2809msctfime.ime Microsoft Text Frame Work Service IME Microsoft Corporation 5.01.2600.2180MSGINA.dll Windows NT Logon GINA DLL Microsoft Corporation 5.01.2600.2180mslbui.dll LangageBar Add In Microsoft Corporation 5.01.2600.2180MSVCR80.dll Microsoft® C Runtime Library Microsoft Corporation 8.00.50727.1433msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.00.2600.2180mswsock.dll Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation 5.01.2600.2180NETAPI32.dll Net Win32 API DLL Microsoft Corporation 5.01.2600.2976NETRAP.dll Net Remote Admin Protocol DLL Microsoft Corporation 5.01.2600.2180NETSHELL.dll Network Connections Shell Microsoft Corporation 5.01.2600.2979NETUI0.dll NT LM UI Common Code - GUI Classes Microsoft Corporation 5.01.2600.2180NETUI1.dll NT LM UI Common Code - Networking classes Microsoft Corporation 5.01.2600.2180ntdll.dll NT Layer DLL Microsoft Corporation 5.01.2600.2180ntlanman.dll Microsoft® Lan Manager Microsoft Corporation 5.01.2600.2686ntshrui.dll Shell extensions for sharing Microsoft Corporation 5.01.2600.2180ODBC32.dll Microsoft Data Access - ODBC Driver Manager Microsoft Corporation 3.525.1117.0000odbcint.dll Microsoft Data Access - ODBC Resources Microsoft Corporation 3.525.1117.0000ole32.dll Microsoft OLE for Windows Microsoft Corporation 5.01.2600.2948oleaut32.dll Microsoft Corporation 5.01.2600.3139PortableDeviceApi.dll Windows Portable Device API Components Microsoft Corporation 5.02.5721.5145psapi.dll Process Status Helper Microsoft Corporation 5.01.2600.2180rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 5.01.2600.2938RPCRT4.dll Remote Procedure Call Runtime Microsoft Corporation 5.01.2600.2863rtutils.dll Routing Utilities Microsoft Corporation 5.01.2600.2180SAMLIB.dll SAM Library DLL Microsoft Corporation 5.01.2600.2180Secur32.dll Security Support Provider Interface Microsoft Corporation 5.01.2600.2180SETUPAPI.dll Windows Setup API Microsoft Corporation 5.01.2600.2938shdocvw.dll Shell Doc Object and Control Library Microsoft Corporation 6.00.2900.3157SHELL32.dll Windows Shell Common Dll Microsoft Corporation 6.00.2900.3051shfolder.dll Shell Folder Service Microsoft Corporation 6.00.2900.2180SHLWAPI.dll Shell Light-weight Utility Library Microsoft Corporation 6.00.2900.3157sortkey.nls sorttbls.nls sti.dll Still Image Devices client DLL Microsoft Corporation 5.01.2600.2180unicode.nls USER32.dll Windows XP USER API Client DLL Microsoft Corporation 5.01.2600.3099USERENV.dll Userenv Microsoft Corporation 5.01.2600.2180USP10.dll Uniscribe Unicode script processor Microsoft Corporation 1.420.2600.2180uTorrent.exe µTorrent BitTorrent, Inc. 1.08.0000.11813uxtheme.dll Microsoft UxTheme Library Microsoft Corporation 6.00.2900.2845VERSION.dll Version Checking and File Installation Libraries Microsoft Corporation 5.01.2600.2180WININET.dll Internet Extensions for Win32 Microsoft Corporation 6.00.2900.3164winrnr.dll LDAP RnR Provider DLL Microsoft Corporation 5.01.2600.2180WINSTA.dll Winstation Library Microsoft Corporation 5.01.2600.2180WINTRUST.dll Microsoft Trust Verification APIs Microsoft Corporation 5.131.2600.2180WLDAP32.dll Win32 LDAP API DLL Microsoft Corporation 5.01.2600.2180WS2_32.dll Windows Socket 2.0 32-Bit DLL Microsoft Corporation 5.01.2600.2180WS2HELP.dll Windows Socket 2.0 Helper for Windows NT Microsoft Corporation 5.01.2600.2180wshtcpip.dll Windows Sockets Helper DLL Microsoft Corporation 5.01.2600.2180xpsp2res.dll Service Pack 2 Messages Microsoft Corporation 5.01.2600.2180 Link to comment Share on other sites More sharing options...
thelittlefire Posted September 10, 2008 Report Share Posted September 10, 2008 Well, I was wrong... Turn off clonedvd/anydvd ... and try again :/ Link to comment Share on other sites More sharing options...
ectweak Posted September 10, 2008 Author Report Share Posted September 10, 2008 the other thing is, even attempting to kill the process (tree) doesn't work... I wind up having to restart the PC... Link to comment Share on other sites More sharing options...
thelittlefire Posted September 10, 2008 Report Share Posted September 10, 2008 Yeah that's a big problem... but the only non-microsoft thing I see injected into uT is the slysoft dll. That's the only way I know of bleeding RAM that badly.I also notice bandwidth monitor pro running, but it isn't hooking uTorrent.exe Link to comment Share on other sites More sharing options...
ectweak Posted September 10, 2008 Author Report Share Posted September 10, 2008 hm... that's unusual as they've ran fine together in the past... it was just a sudden change after the Diskoverload 100% incident that it happenedI'm testing it now though...*UPDATE*hm... seems that I'm still having the Disk overloaded 100% problemtried closing utorrent and windows froze on me again... Link to comment Share on other sites More sharing options...
thelittlefire Posted September 10, 2008 Report Share Posted September 10, 2008 Disk Overload? That means your drive(s) are crapping out on you, or something is keeping them from writing as fast as uTorrent expects. You can check current drive throughput in Process Explorer or using the Speed tab and changing to "Disk Statistics" mode and multiplying # of writes/hashes/reads by SIZE (2 MiB pieces * 10 a sec = 20 MiBps throughput.. a pittance)Explain more about the situation surrounding this FIRST disk overloaded incident. Link to comment Share on other sites More sharing options...
ectweak Posted September 10, 2008 Author Report Share Posted September 10, 2008 the first incident I was seeding a few files and attempting to download two. after a few minutes, utorrent hit Disk overload, and windows froze. it appears that this occurs when downloading over a certain speed (as I seeded one torrent all last night with no problems) seeding from this drive (as I am assuming that it's the drive that is causing the problem) seems fine, but downloading over a certain speed causes utorrent to disk overload.also, I tried to defragment this drive in safemode and it said "cannot defragment this type of drive"*Update*while attempting to download the file from before, and seeding one file, it reached disk overload 100% after downloading 93.1% at around 1.2MB/sit seems the write cache is at 38.9MB of 32.0MBis there a way to flush the cache without restarting the PC?cache has raised to 47.0MB of 32.0 MB Link to comment Share on other sites More sharing options...
thelittlefire Posted September 10, 2008 Report Share Posted September 10, 2008 Cannot defragment?! Is it a special type of disk?I do know that many people are able to lessen/eliminate "Disk Overloaded...0-100%" by increasing the cache to uTorrent under Ctrl-P > Advanced > Disk Cache ... OOOH?!? you didn't do this already did you.. I know some people put it as high as a gig. >< Can you check the buses in your Device Manager to see if they're performing in PIO mode... here's the link in the FAQ about it http://utorrent.com/faq.php#What_does_Disk_Overload_in_the_status_bar_mean.3F Link to comment Share on other sites More sharing options...
ectweak Posted September 10, 2008 Author Report Share Posted September 10, 2008 I didn't override the automatic cache size yet...I just raised it to 500MB and the disk overload went byebye...*edit*it seems that turning off "write out finished pieces immediately causes the pieces to just sit there... and not be written to disk after 15 secs...also, when attempting to obtain the volume info through the properties screen, it comes up with "Volume information for this disk can't be found. This may happen if the disk is a 1394 or a USB device on a windows 2000 machine"this isn't the case as it's a SATA on XPsp2 Link to comment Share on other sites More sharing options...
thelittlefire Posted September 10, 2008 Report Share Posted September 10, 2008 odd, odd... but it means more troubleshooting first for the RAM leak as well as the disk bottleneck. Since it doesn't appear to be something IN uTorrent, it's something conflicting with uTorrent. Usual suspects include AV/security software which in your case is Avast...So I'd recommend stopping one component at a time to see if you see the problems go away. Link to comment Share on other sites More sharing options...
avenger Posted September 10, 2008 Report Share Posted September 10, 2008 I am having the same problem. I catched µTorrent eating 1GB+ RAM of my system. Closed and reopened it and it is (for 5 minutes about running) 13MB big in memory. It is slowly growing and no sign of 'freeing things up'. While I wrote this message it turned into 14Mb and is slowly growing and growing.I suppose another running program can't just make µTorrent grow undefinedly. And if it was due to something loading (some package or some torrent I am sharing), it should just blow up at 1G at once, or at least grow faster. It looks like some garbage was not cleared e.g. the data I am sending to others is being cached for future sends but never freed afterwards.I wonder if other people leave µTorrent open for so long to notice that grow... Link to comment Share on other sites More sharing options...
thelittlefire Posted September 11, 2008 Report Share Posted September 11, 2008 Logfiles? I've run uTorrent for over a month. Link to comment Share on other sites More sharing options...
avenger Posted September 11, 2008 Report Share Posted September 11, 2008 what u mean with 'logfiles?'? Well, my µTorrent has been upgraded over some versions until the 1.8. (I checked yesterday it was the latest build).I have the 'disk cache' size override mechanism disabled (options,advanced,disk cache). This is the default to me as I never changed it. I will try using the other option, limited cache size (at 128Mb) to see if anything changes... Link to comment Share on other sites More sharing options...
thelittlefire Posted September 11, 2008 Report Share Posted September 11, 2008 Well, ectweak had the problem and was asked for the logfiles. I understand you found the thread because you had a similar problem, however not reading the thread seeing what was asked of the person before you... is kinda silly.I don't think there is generally a problem with the uT Cache when uTorrent RAM starts bleeding. Link to comment Share on other sites More sharing options...
avenger Posted September 12, 2008 Report Share Posted September 12, 2008 well, for some reason it is not free()ing memory it is allocating to itself, and a cache could be something that is to be maintaned in memory but just what is necessary. Squid proxy server does not-so-similar caching but has by the nature of caching, to load recent things into the memory and remove by some complex (and fast) algorythm older (depending on policy) items. So this complexer piece makes it easier to things be 'left unresolved' by accident, turning into snowballs.Yes it is a lot guessing, but definately there's a memory leak on the process. I am thinking on downgrading to the latest 1.7 version, or keeping it shutdown when not downloading anything until the 1.8 version gets more mature.By the way forcing the cache to 128Mb did not solve the problem (did not limit the cache below 160Mb or something smaller), of course I can't say exactly which part of the code is not freeing memory and/or why is it filling up undefinately. All I can do is try to guess until someone around has a pinpoint idea. Link to comment Share on other sites More sharing options...
GTHK Posted September 12, 2008 Report Share Posted September 12, 2008 LOGFILES. Memory leaks are typically caused by other programs screwing around with µT. And 1.7 has security bugs, so downgrading, not the best idea... maybe upgrade to 1.8.1 beta Link to comment Share on other sites More sharing options...
Firon Posted September 12, 2008 Report Share Posted September 12, 2008 Do you use the NVIDIA firewall? The NV firewall has a nasty bug which causes this memory leak in any process it hooks into. For a time, Outpost used to do it too.There is no such memory leak in utorrent. Such issues only crop up when some lame DLL hooks into the process and leaks memory. Because it's hooked into ut's process, it makes it look like ut itself is eating the RAM. Link to comment Share on other sites More sharing options...
ectweak Posted September 12, 2008 Author Report Share Posted September 12, 2008 Firon: I'm pretty sure that I don't have the nvidia firewall enabled, since I use a hardware firewall mainly...good thing is, I haven't seen any problems like this recently, however I'm not running nearly the amount of torrents as I was before... Link to comment Share on other sites More sharing options...
Firon Posted September 12, 2008 Report Share Posted September 12, 2008 I used to run about 3k torrents. Didn't use much memory, maybe 30-40M, not including the cache.Enabled or disabled, it's still there. Make sure the NVIDIA firewall or Network Access Manager is uninstalled (it's used for link teaming and stuff as well). Link to comment Share on other sites More sharing options...
immolation Posted September 12, 2008 Report Share Posted September 12, 2008 Hi.I am running utorrent 1.8 build 11813 on two different machines:machine 1:core2quad 66008gb mushkin redline 1000mhzasus ramapage formulavista x64 ultimateand machine 2:core2quad 66008gb mushkin xp2 800mhzasus p5e workstation provista x64 ultimatei noticed memory leaks first on machine 2, when utorrent loaded with ~150 torrents was eating up to 6.8gbs of RAM. i thought it was because of the large number of torrents loaded. machine 2 is a vista install, as of last night. no programs whatsoever installed except nod32. i loaded ~20 torrents in utorrent and left it overnight, in the morning i noticed it was running really slow so i checked my RAM and i had only 250mbs free of 8gbs.i don't think this is a software related issue, since it's happening the same on 2 completely different machinesthank you for your time Link to comment Share on other sites More sharing options...
DreadWingKnight Posted September 12, 2008 Report Share Posted September 12, 2008 Is it the uTorrent.exe process eating the RAM? Link to comment Share on other sites More sharing options...
immolation Posted September 12, 2008 Report Share Posted September 12, 2008 it doesn't seem so in taskmgr. but exactly when i close utorrent (this is happening on both machines) my RAM cleares up to normal levels Link to comment Share on other sites More sharing options...
DreadWingKnight Posted September 12, 2008 Report Share Posted September 12, 2008 Have you enabled the last 2 options in preferences - advanced - disk cache? Link to comment Share on other sites More sharing options...
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